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How do you rate iQ Astor House?

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Most helpful review

Astor iQ has decent accommodation for students, it’s location and close proximity to University , city centre where as Tesco grocery store just a few steps away is ups for International students , all staffs are friendly and cooperative , out of Mr Brendon is always there with smile on his face to assist anytime any moment pretty much straight forward. I shall recommend for new comers students.

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By member1195089
On 17th November 23
verified Verified student
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Plymouth Hall Rankings


Saltwater Place #1
Plymouth Cross House #2
iQ Astor House #3
Treliske Students #4
Mary Parker House #5
Beckley Point #6
Gilwell Hall #7
Central Point #8
The Old Dairy #9
Discovery Heights #10

*Minimum 10 reviews required to be ranked.


Most helpful review

Astor iQ has decent accommodation for students, it’s location and close proximity to University , city centre where as Tesco grocery store just a few steps away is ups for International students , all staffs are friendly and cooperative , out of Mr Brendon is always there with smile on his face to assist anytime any moment pretty much straight forward. I shall recommend for new comers students.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1195089
On 17th November 23
verified Verified student
Read all reviews

Q&A


Q
Is there storage space under the beds?
By member481583 On 17th March 23
Q
how noisy are the rooms? thanks
By member1157257 On 2nd May 21
Q
Hey is there a way to know your flatmates before you go, is there a way to pick a mix flat and any recommendations on block number and floors ?
By member1153907 On 4th February 21
Q
Is there parking available ?
By member1046622 On 9th March 20
Q
Are there any rooms left in Astor House?
By member741744 On 23rd August 19
Q

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Read iQ Astor House Reviews


Student Review: 4.4 /5
By member4103125 On 7th March 24 verified Verified student

Really epic uni accommodation I really like it. However one time there was no Wi-Fi for like a week. All the staff are really nice.

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Student Review: 4 /5
By member11103114 On 7th March 24 verified Verified student

Ive really enjoyed being here at astor. The staff are absolutely amazing, the buildings are all lovely and they host stuff in reception for events all throughout the year. Its definitely made my first year a lot easier and being so close to the sea and the city centre too is ideal :)

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Student Review: 4.4 /5
By member1195089 On 17th November 23 verified Verified student

Astor iQ has decent accommodation for students, it’s location and close proximity to University , city centre where as Tesco grocery store just a few steps away is ups for International students , all staffs are friendly and cooperative , out of Mr Brendon is always there with smile on his face to assist anytime any moment pretty much straight forward. I shall recommend for new comers students.

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Property management
Cleaning
Social spaces
Social experience
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from iQ Astor House On 3rd January 24

Student Review: 4.4 /5
By member782076 On 23rd March 23 verified Verified student

Great uni accommodation in a lovely location. Very helpful and friendly staff.

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Reply from iQ Astor House On 3rd April 23

Student Review: 5 /5
By member981839 On 21st March 23 verified Verified student

Amazing! Love it here here so friendly lush!!!!

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.9 /5
By member581837 On 21st March 23 verified Verified student

Love it so much staying again the service is great and always quick to fix things same/next day

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.9 /5
By member1374041 On 6th December 22 verified Verified student

Astor house is a great student accommodation and is great value for money. We always get freebies and event are on. The security and staff are super friendly and always there to help.

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Reply from iQ Astor House On 3rd April 23

Student Review: 3.1 /5
By member773948 On 2nd December 22 verified Verified student

Decent place. Wish rooms were bugger

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Reply from iQ Astor House On 3rd April 23

Student Review: 4 /5
By member673947 On 2nd December 22 verified Verified student

Rooms are reasonably priced and decent. Common room is nice. Staff are friendly. Place is modern and clean.

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.9 /5
By member1073944 On 2nd December 22 verified Verified student

Staff are very friendly rooms are very modern and very close to city centre with a lot of support.

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.9 /5
By member473943 On 2nd December 22 verified Verified student

Amazing place to stay with friendly staff

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.9 /5
By member1373938 On 2nd December 22 verified Verified student

I chose Astor for the previous 2 years because of their exceptional costumer service and great rooms. Quality is not compromised and you get what you pay for. P.S Charmaine and Lesley are amazing for their work and always approachable :)

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.3 /5
By member1270826 On 16th August 22 verified Verified student

I enjoyed my stay with IQ Astor so much that I’ve rebooked it for my second year. It quite close to the hoe and I enjoy taking walks or having picnics with a few of my friends.

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.4 /5
By member1363375 On 2nd November 21 verified Verified student

I have a bronze en suite and I love it! The rooms are modern, the small double beds are amazing and are one of the main reasons i booked Astor. Most accommodations are single beds. There is crazy amounts of storage and massive desks. The bathrooms also have storage shelving and the showers are a good strength. They have a range of temperatures and are reliable. The staff are extremely nice and good at helping with whatever you need. Whenever there is something wrong or a maintenance problem you just write in the app about the problem and in the next 48 hours the maintenance team come to fix it. There are frequent deals in the reception such as this week we were given free bamboo toothbrushes. They are hosting a christmas fair at the end of November. The common room has a pool table, two TVs, sofa area, ping pong table, area for group TV watching with beanbags. It is a good distance from the uni (less than 15 minute walk). It is less than 10 minutes from the city centre.

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Reply from iQ Astor House On 3rd April 23

Student Review: 2 /5
By member860302 On 18th June 21 verified Verified student

Price and quality of rooms is better than on campus accomodation but still expensive. Construction work going on almost every weekday. "Weekly cleaning service" only came 2/3 times. Contractors leave lots of mess. Contractors working in our kitchen most days of our last week so we couldn't use the kitchen while they were there. "Weekly fire alarm test" only happened half a dozen times. Only had a proper fire drill once. Rooms are boiling hot even with the windows open and fans on. Little to no sound proofing so you can hear flatmates through walls/doors and even with the windows shut, you can hear people talking outside. Lift in this block was often not working and usually smelled horrible. Social spaces were closed due to covid. Maintainace are usually quite quick at fixing issues. Some people have had security go into their flat and even their bedrooms for no reason. Overall, our own flat didn't feel very private as people were often in it, but the flat was good quality and quite big

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Student Review: 2.1 /5
By member760299 On 18th June 21 verified Verified student

Rooms and spaces are better for price then on campus but not by much. Cleaning services only came once or twice or when I had to ask for a cleaner as the contractors left a ridiculous amount of mess then did again the next day after I cleaned it myself. Weekly fire alarms only happened about 10 times throughout the whole stay. Today it went off 20 times before stopping. There is maintenance work everyday with loud noise when you are trying to work. We have had people in our flat almost every day for the last week and now checking fire alarms 2 days before we leave. It is supposed to be our home when we stay here but doesn't feel like it when they can't wait to clean the empty rooms and test fire alarms a week before we are leaving and having people constantly in our flat. We can't even go to the kitchen and access our stuff because they are in there. WiFi is either really good or really bad. Overall it could have been worse or could have been A LOT better for the price.

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Student Review: 5 /5
By member856752 On 22nd April 21 verified Verified student

Solid halls right on the hoe, great and helpful staff always giving out things for free and setting up events whenever they can. Its a walk away from uni however its location is well worth it. Rooms are modern and great with fast internet.

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Reply from iQ Astor House On 14th June 21

Student Review: 3.6 /5
By member651833 On 29th October 20 verified Verified student

Rooms and the overall site do look nice. Wide range of services as well, a fair few washing machines and dryers. However, compared to places nearby and the rest of the city the studios seem very overpriced for what you get. I’d encourage others to inquire about the room sizes, and storage space before booking.

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.9 /5
By LAK9714 On 18th May 20 verified Verified student

Amazing quality of rooms and really modern, deffo best out there for your ££. Lots of storage in the rooms, super helpful staff (reception and maintainence), and ace common room spaces. Also really positive experience with them regarding rent and tenancy situation during Covid19, super reliable. Also very easy to book, online chat is brilliant, can help you to choose exact block/floor/flat and room you want, can also see age, gender and first name of your flat mates once booked.

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Reply from iQ Astor House On 3rd April 23

Student Review: 4 /5
By Csyrine On 17th April 20 verified Verified student

I stayed here for 2 years, had a great time. Few maintenance problems and if there were they were resolved within a day or on a Monday after the weekend. Room was cozy, though the shower was a bit small. It fit me fine but if you're tall and big it might be a bit of a squeeze. Kitchen is big with lots of counter space. My only complaint is that the housekeepers are suppose to take out the rubbish, clean the counters and the floor. They never really do the floor. In terms of the social aspect, both years I was with very friendly and like-minded (quiet/non-party) flatmates. Y1 I applied through uni so filled out a personality quiz. For Y2 I asked reception for a quiet flat and they recommended ones for me to book. Sky lounge is a bit dirty and messy but I rarely go anyway. Few social events but I'm quite introverted so it didn't bother me. I was allowed to not pay for my final rent installment (released from contract) because I went back home due to COVID-19! Lovely gesture.

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.6 /5
By member938864 On 4th June 19 verified Verified student

Great place to live. I moved here from another privately owned site (Discovery Heights) and wish I had done it sooner!!! Always someone available to retrieve parcels which isn't the case at all accomodation sites , the lack of reception cover was the main reason I left my previous dwellings. Weekends are business as usual with staff available for any thing needed. Book here you will not be disappointed.

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Reply from iQ Astor House On 5th June 19

Student Review: 2 /5
By member633501 On 20th August 18 verified Verified student

Rude staff, expensive and they'll try to con you out of money when you leave. Dont stay here!

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Student Review: 4 /5
By ChemistryCal On 4th July 18 verified Verified student

The accommodation is honestly fine. After finishing my first year there I do have a few issues to pick at. The kitchen cleaners essentially just take out your bins - they do not wipe surfaces or anything else. Also, upon leaving, one of our ovens had only been partially cleaned by a flatmate. As a result...AN £85 FINE...£85!! It takes 15 minutes to blitz an oven and this charge seems over the top. Other than that it is the best student halls option in Plymouth. Just be cautious

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Reply from iQ Astor House On 3rd April 23

Student Review: 5 /5
By member727414 On 18th August 17 verified Verified student

Great place to be feels amazing value for money

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Reply from iQ Astor House On 3rd April 23

Student Review: 3.3 /5
By member1325677 On 7th January 17 verified Verified student

Lovely modern halls, nicer than my friends'. Staff incapable of fixing anything for months even if it is your curtain and so have no curtain for months.... Cleaner is alright but doesnt turn up some weeks and forgets to hoover. I wish we had a hoover ourselves to do our rooms but there is only one for the whole two blocks of astor to share.. I do feel safe here as there are a few gates/doors to get through. 10 min walk to uni if i am power walking and only just make it.. 15 more realistic but personally i like this. Please book directly with prodigy living as cheaper than through uni

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Reply from iQ Astor House On 3rd April 23

Student Review: 5 /5
By GResende On 20th December 16 verified Verified student

Perfect accommodation. Feels like home. Staff is friendly and the location is amazing.

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Reply from iQ Astor House On 3rd April 23

Student Review: 1.3 /5
By member1324700 On 18th November 16 verified Verified student

Majorly overpriced, stuff was broken or needed replacing. Cleaners never cleaned properly, and complaints were never dealt with properly.

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Student Review: 4.1 /5
By member423063 On 6th July 16 verified Verified student

Its a great hall with lots of activities and free food organised by the staff! The standard of the accommodation is amazing as the building is only 3 years old which makes the student mess appear more managable

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.3 /5
By member622888 On 29th June 16 verified Verified student

Went and viewed Astor House as a potential Halls for myself to live in when I start university in September. Completely fell in love with it. Remarkable and modern decor throughout, spaceous rooms with lots of storage and bathroom still looks brand new! Sky lounge has amazing views looking out over Plymouth city and the barrbican, large common room on the ground floor where students can relax. Only a 10 minute walk to the main campus of Plymouth university. Staff are really friendly and welcoming, highly recommended. I cannot wait to move in this coming September!

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.6 /5
By member821334 On 28th March 16 verified Verified student

Best halls in terms of modernity. Best social events, only halls I know to give you free booze and breakfast regularly. A little on the pricey side but it's worth it compared to other halls. Only downside is its slightly further to the uni and the staff are apparently unable to do literally any thing on a Sunday other than sit at the desk.

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Reply from iQ Astor House On 3rd April 23

Student Review: 3.7 /5
By member1320193 On 2nd December 15 verified Verified student

If you're not too worried about budget, it's a nice place to live with nice rooms, kitchen and common room. Staff are nice and lots of events with free food on offer! Would like to have had a tv in the kitchen considering how much we're paying!

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Reply from iQ Astor House On 3rd April 23

Student Review: 4 /5
By member1219746 On 26th November 15 verified Verified student

It was quite expensive but the rooms were a good size with nice en-suite bathrooms, although it was still partly a building site when I moved in. The location was fantastic, a few minutes walk from the Barbican in one direction and town & university in the other. The common rooms were giant and social events were quite good - The bouncy castle obstacle course around Easter time was great! The internet was good and the resident assistants and halls management team were always friendly and helpful. The only drawback is that there were no cleaners when I lived there.

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Reply from iQ Astor House On 3rd April 23

Student Review: 5 /5
By member516390 On 6th October 15 verified Verified student

I Loved Astor House and had a great year. Would highly recommend. Easily the best halls in Plymouth.

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Reply from iQ Astor House On 3rd April 23

Student Review: 2.9 /5
By member1315417 On 15th September 15 verified Verified student

Staff can be up themselves at the best of times. We had massive issues with the cleaners which staff didn't do anything about it and blamed us. Wifi is v. Good and if it is going down you get an email in advance- normally goes down for maintaince in the early hours of the morning so was never an issue! Location is nice but a good 15 minute walk to the uni. Lived In a 7 bed flat and only had one sink in the kitchen which caused issues of washing up ect. Not massive surface space in the kitchens for cooking ect

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Student Review: 4.5 /5
By member611374 On 20th July 15 verified Verified student

Great halls even if it's a little expensive.

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Reply from iQ Astor House On 3rd April 23

Student Review: 3.7 /5
By member911297 On 15th July 15 verified Verified student

apart from living with some absolutely mental people It has been quite nice living here

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.5 /5
By member89449 On 29th June 15 verified Verified student

9 bed flat, massive kitchen + sitting area, have to clean kitchen and corridoor between rooms by yourself, love being by the Hoe, 10/15 minute walk to uni, expensive but virtually brand new so loads of storage space and lovely en suite. Useful tesco express downstairs.

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Reply from iQ Astor House On 3rd April 23

Student Review: 1.5 /5
By member118988 On 1st May 15 verified Verified student

Ive paid so much moneu for this accommodation and yet its been a complete a total waste of my cash. £133 is not what astor house is worth.

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Student Review: 4.2 /5
By member58983 On 1st May 15 verified Verified student

Grrat value for money. Best part is you have someone at the reception willing to help or fix anythinng at anytime of the day.

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Reply from iQ Astor House On 3rd April 23

Student Review: 3.5 /5
By member88922 On 30th April 15 verified Verified student

Loud slamming doors, very strict, too warm, cheap fixtures that break easily

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Reply from iQ Astor House On 3rd April 23

Student Review: 3 /5
By member118898 On 30th April 15 verified Verified student

It was not finished when I moved in, but it was too expensive for what was provided.

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Reply from iQ Astor House On 3rd April 23

Student Review: 2.8 /5
By member68885 On 30th April 15 verified Verified student

Overpriced, don't get as much as one would expect. Becomes too hot and sticky in summer or hotter days. More regular cleaning would be very helpful! However the cleaners are delightful!

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Student Review: 3 /5
By member98866 On 30th April 15 verified Verified student

Great memories, a lot of fun, an amazing place to spend your first year at Plymouth uni!

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.7 /5
By Joshua Stewart On 30th April 15 verified Verified student

Staff are very friendly and helpful. If something is broken tell the front desk and it'll be done within a day or two. Still relatively new, everything is clean and the showers are very good as are the beds. The building is very secure as well as having a spectacular view from the Skylounge which is the study room. Common room is very good. Only down side is that is a 10 minute walk from the university and good clubs/bars.

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Reply from iQ Astor House On 3rd April 23

Student Review: 2.5 /5
By member58740 On 30th April 15 verified Verified student

Astor house is nice and modern and I was excited to move in, however after a few weeks you realise how poorly the building is built. The walls are really thin, you can hear everything. The location is great being by the hoe, especially in the sunshine and the sky lounge is a great place to chill or do work as it has great views. Overall though I've found that Astor house is far less social than the other halls at the uni.

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Student Review: 2 /5
By member108736 On 30th April 15 verified Verified student

Very noisy, extremely expensive

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Student Review: 3.5 /5
By member118730 On 30th April 15 verified Verified student

Great facilities, prices are extortionate. RA's are far too strict!

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.5 /5
By member58707 On 30th April 15 verified Verified student

Great place to live, however is just too expensive. Only go if you gave a big loan or big pockets...

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Reply from iQ Astor House On 3rd April 23

Student Review: 4 /5
By member78668 On 30th April 15 verified Verified student

Great place, great location, extreamly hot, no trouble, problems are sorted asap

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Reply from iQ Astor House On 3rd April 23

Student Review: 4.2 /5
By member108667 On 30th April 15 verified Verified student

gave me an amazing freshers experience, rent got way too expensive at times but you pay for what you get

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Reply from iQ Astor House On 3rd April 23

Student Review: 1 /5
By member108639 On 30th April 15 verified Verified student

Horrific, so expensive and everything fell appart. No deposit return either. Poor quality!

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Student Review: 4.5 /5
By member128635 On 30th April 15 verified Verified student

Besides for the price this is a great place to live. I would definitely come back to stay here again

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Reply from iQ Astor House On 3rd April 23

Student Review: 1 /5
By member108626 On 30th April 15 verified Verified student

fined for stuff that had been done by the people before!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.3 /5
By member128611 On 30th April 15 verified Verified student

It is a great place to stay, amazing staff that will do anything to help as well as put on events to bring all students together.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from iQ Astor House On 3rd April 23

Student Review: 4.3 /5
By member55573 On 27th March 15 verified Verified student

The halls are very modern and will probably remain that way for years to come; however it is about 20-25min walk to the uni campus and about the same to north hill or the SU, about 4mins in a taxi to oceana that will cost around £3.30, so not to bad. There are no cleaning services part from moving in day or the day you move out. The security is excellent you will feel very secure even though you are on a main road. The rooms are quiet and you do get good sunlight in the summer into your rooms as its south facing. There are either flats of 5 -9 rooms or studio flats, also all the flats are easily accessible so easy to make friends with other flats. The kitchens/lounge are spacious and very modern with modern appliances and are great for flat parties! The rooms are nice and warm in the winter and have built in A/C for the summer, and its temperature controlled so you dont have to worry about a thing as it will do it all for you, but if you do want to change it you can.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from iQ Astor House On 3rd April 23

Student Review: 4.5 /5
By member91941 On 8th March 15 verified Verified student

Astor house is fantastic, no more expensive than the other halls at Plymouth. Double beds, en - suite, spacious modern kitchen, plenty of storage. The only issues I have is the price of the laundry, you have to buy a card with either £5 (which isn't enough), £10 or £20, also the cleaners are okay but not great.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from iQ Astor House On 3rd April 23

Student Review: 5 /5
By member51717 On 6th March 15 verified Verified student

Free things: Pancakes, Fruit, Easter eggs, Pizza and other bits + sofas and double beds

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from iQ Astor House On 3rd April 23

Student Review: 4.2 /5
By member111657 On 6th March 15 verified Verified student

There could have been more social events at Astor in the first term rather than all before the year is up. It's also great in terms of it says it's 10 minutes away from uni but I always get there in 7. The cleaner didn't start off well but she does a really good job now. Plus Astor house does offer a lot of great days and events and really listens to the residents.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from iQ Astor House On 3rd April 23

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