Grand Felda House - Wembley Reviews

awful management team, disgraceful prices and they wont even provide pillows or sheets, kitchens are malfunctioning and dirty, there is no order and there is no help or support in any kind of situation, highly suggest to find a better accommodation maybe on Olympic way

The Accommodation itself is excellent within a very nice developing area. I had a threedio for 1 whole year I enjoyed the common rooms and free gym/swimming pool. The wifi was very poor. However, the customer service from the staff was terrible. Please note, that they made me feel so terrible that I've actually written a review on the web (first review for anything, ever). I have lived in different accommodation for three whole years. Some were even better than Grand Felda and some were a lot worse. I've lived in competitor student accommodation providers (UNITE Students) and also in their Sister accommodation (CRM Arcade). This experience was hands down was the worst. The staff in Grand Felda are atrocious. The security however are excellent. For instance, every time you go to reception, every one of the day-time staff look depressed and angry with their lives and it truly projects into how they deal with tenant interactions.

Management is very racist, partial, very non-cooperative and rude.

There are lots of insects in my room (flies, ladybugs, spiders etc.). It is even worse during raining season. 24 hour of noisy traffic. Morning, afternoon, midnight. Motorcycles and vehicles down the road produce extremely loud noise. It is a super nightmare when there is football event in the nearby Wembley Stadium. You can't sleep well or do your work in your room in this accommodation. There are water issues when I moved in. My bedroom had been flooding every time I bath because the water was not going through in the bathroom. The water from the tab in my kitchen was boiling hot. It took them 2 weeks to fix these simple water issues.