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On arriving and making my bed the mattress is stained both sides. The walls were full of dust, carpet dirty, no cupboard space in the kitchen have to have a food box in my room. The room is cold heater goes off all the time, no wonder they say bring a hot water bottle. For the £129.50 per week it should be cleaned and warm what a rip off.
Really enjoy living in Alaw, very close to the gym and about a minute walk to Bar Uno. The layout of the building and rooms is lovely and the common room is on the bottom floor making it easy to get to the computers and the printer.
This halls has won a lot of awards - do not be fooled. They advertised a microwave oven in the studio flats - only a microwave was received. Showers were broken for months. My internet is very temperamental. The water tastes very odd. Often they would want access to the rooms with less than 24 hours notice - sometimes just appearing or letting themselves into the room without any notice. Problems were not dealt with properly and often emails were ignored, or would even contain lies. They once turned off my water and just stuck a piece of paper saying (words to this effect) "your water has been turned off, don't use your water, it'll be fixed at some point tomorrow". When I got back it was too late for me to make alternative arrangements, the paper could have fallen, they could have called me instead. This was the first year they open, so I expected problems and I understand that there are teething problems, but the management have been terrible when the problems have arisen.
I've loved living in Alaw, it's given me my own space and responsibilities but I still have my own little family with my flatmates, I've made friends for life in Alaw and I won't ever forget the amazing experiences I've had in Alaw