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https://prestigestudentliving.com/student-accommodation/birmingham/onyx

Most helpful review

Honestly would recommend staying in onyx its location is perfect close to all campuses and the city centre. The amenities are quite modern and there are cleaners that clean everyday maintaining its surroundings. Staff are amazing they help with requirements. For first year I’m glad I stayed here

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member11108263
On 9th May 24
verified Verified student
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Birmingham Hall Rankings


Onyx #1
Altura #2
Edge Apartments #3
Compass #4
Calthorpe Court #5
The Emporium #6
88 Bromsgrove House #7
Brook Studios #8
Staniforth House #9
The Recording Rooms #10

*Minimum 10 reviews required to be ranked.


Most helpful review

Honestly would recommend staying in onyx its location is perfect close to all campuses and the city centre. The amenities are quite modern and there are cleaners that clean everyday maintaining its surroundings. Staff are amazing they help with requirements. For first year I’m glad I stayed here

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member11108263
On 9th May 24
verified Verified student
Read all reviews

Q&A


Q
Are the kitchens equipped in the cluster rooms?
By member1187725 On 20th June 23
Q
Hi Could you please tell the building number.Thank you.
By member1368038 On 11th April 22
Q
Can you have a joint tenancy as a couple
By member765345 On 12th January 22
Q

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Read Onyx Reviews


Student Review: 5 /5
By member11108289 On 9th May 24 verified Verified student

Absolutely love this place , best management team in birmingham!! would re book if i wasn't graduating !!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 9th May 24

Student Review: 5 /5
By member11108263 On 9th May 24 verified Verified student

Honestly would recommend staying in onyx its location is perfect close to all campuses and the city centre. The amenities are quite modern and there are cleaners that clean everyday maintaining its surroundings. Staff are amazing they help with requirements. For first year I’m glad I stayed here

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 9th May 24

Student Review: 2 /5
By member12107940 On 2nd May 24 verified Verified student

Rules are way too strict for no reason, been stopped too many times for not living here when I have a key

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 7th May 24

Student Review: 4 /5
By member5107921 On 2nd May 24 verified Verified student

Great place to live, love the staff, big room, you’ll be happy here

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 7th May 24

Student Review: 4.4 /5
By member11107796 On 1st May 24 verified Verified student

Great time, little expensive but has good social experience

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Reply from Onyx On 2nd May 24

Student Review: 5 /5
By member8107687 On 30th April 24 verified Verified student

I have a very good experience with Onyx. The personal is attentive and qualified, everything is good for me. Rooms are also good and have enough space. I really like to stay at Onyx.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 30th April 24

Student Review: 5 /5
By member5107623 On 29th April 24 verified Verified student

lived here for 2 years no complaints

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Reply from Onyx On 29th April 24

Student Review: 4.7 /5
By member5106832 On 18th April 24 verified Verified student

Very close to bcu, 10 minute walk and shops near by

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 19th April 24

Student Review: 4.7 /5
By member12106218 On 8th April 24 verified Verified student

Clean ,convenient and close to the city centre.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 8th April 24

Student Review: 5 /5
By member13106166 On 5th April 24 verified Verified student

Helpful staff, lovely building, warm and welcoming environment. Always lots to do.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 8th April 24

Student Review: 5 /5
By member5106164 On 5th April 24 verified Verified student

I had a great time studying here

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Reply from Onyx On 8th April 24

Student Review: 5 /5
By member7106163 On 5th April 24 verified Verified student

Been a fun experience, accommodation looks nice, the lounge space is a great place to hire out for parties.

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Reply from Onyx On 8th April 24

Student Review: 4.4 /5
By member13106151 On 5th April 24 verified Verified student

Really nice rooms and kitchen, location is so perfect 10min walk to bcu and 10 min to the bullring. Staff are great and issues get solved quickly.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 8th April 24

Student Review: 5 /5
By member5105069 On 21st March 24 verified Verified student

Really close to Aston University, lovely accomodation and staff. Exceptional views from the rooms. Worth the money.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 2.9 /5
By member8104868 On 20th March 24 verified Verified student

Good place to live with your friends

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Reply from Onyx On 21st March 24

Student Review: 3.6 /5
By member12104841 On 20th March 24 verified Verified student

Great place - would recommend.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.9 /5
By member13104816 On 20th March 24 verified Verified student

The onyx is best value for money. The security is always available the staff is very lovely and helping all the time.

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Reply from Onyx On 21st March 24

Student Review: 4.9 /5
By member7104815 On 20th March 24 verified Verified student

The staff is very supportive, the place is very value for money the security help you at very immediate level.

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Reply from Onyx On 21st March 24

Student Review: 4.9 /5
By member11104797 On 20th March 24 verified Verified student

Good location and good social spaces, lots of places to study outside

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member9104673 On 19th March 24 verified Verified student

Onyx is a great accommodation to live in , the staff are wonderful, the facilities are fantastic and everybody here is welcoming

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.4 /5
By member11104579 On 19th March 24 verified Verified student

The location is close to the city centre and Aldi is only 2 stop far. I really love it’s social spaces and events which shows they care about us. The living space is equipped with modern amenities which values the money compared to other accommodations I've seen. However, the management can take more initiative about cleanliness inside the flats.

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Reply from Onyx On 21st March 24

Student Review: 4.9 /5
By member6104185 On 14th March 24 verified Verified student

Onyx Student Accommodation offers a comfortable and convenient living experience for students. The facilities are modern and well-maintained, with spacious rooms and common areas. The staff is friendly and responsive to any concerns. The location is convenient, with easy access to transportation and amenities. Overall, a great option for students looking for quality accommodation."✌️

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member5104175 On 14th March 24 verified Verified student

Exceptional value for money Staff are lovely, management are also quick in responding to concerns

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member10104137 On 14th March 24 verified Verified student

Great accomodation to live in will always help you if needed

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member12104136 On 14th March 24 verified Verified student

Good social experience and perfect value for money

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4 /5
By member9103996 On 14th March 24 verified Verified student

Onyx is good because it is close by to the universities & that’s about it. Reception are nice aswell and can help from time to time (wish they were available all the time though) but the pricing is quite a lot to ask from university students if i’m being honest

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Reply from Onyx On 21st March 24

Student Review: 4.9 /5
By member8102830 On 4th March 24 verified Verified student

I love the staff and experience and they’re always friendly

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.6 /5
By member5101857 On 23rd February 24 verified Verified student

I have stayed at Onyx in my 2nd year and currently staying for my 3rd year on placement and they have been very helpful and understanding of any issue we may have and have helped me resolve them very quickly especially in regards to rebooking a room for next year. Amie especially was very helpful in helping me rebook my room next year with friends and made the process so much easier whilst Melanie also was really big help with any issues that arose this year. All the other staff are also always very friendly and willing to help as much as they can, great customer service! The building is always kept as clean as possible which is impressive given how many rooms, blocks there are to clean and they hold events here and there for the residents promoting diversity and inclusion. Overall a very good place to stay throughout your university years! The security staff are also so helpful and friendly to talk to as well.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member4100766 On 15th February 24 verified Verified student

Very great employees , Kay , Amy and Sonya are amazing , the staff all throughout are very helpful. The accommodation is very clean and well taken care of . I wish I could rate it 10 stars !!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member7100765 On 15th February 24 verified Verified student

Honestly the best accommodation, the staff are very helpful and friendly! Ive lived here for 2 years and don’t regret it one bit!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.3 /5
By member11100115 On 10th February 24 verified Verified student

Good place - if you have nice flatmates. Staff are friendly.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.9 /5
By member1199977 On 9th February 24 verified Verified student

They have great staff who are always kind and the people are always kind aswell. There are always activities to do aswell

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.7 /5
By member1199769 On 8th February 24 verified Verified student

Oynx is a pleasurable student accommodation and I feel very safe and secure here the team at oynx are very supportive and welcoming

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member1299403 On 6th February 24 verified Verified student

Very welcoming, staff always helpful with enquiries, great services available such as the gym and social spaces.

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member1199402 On 6th February 24 verified Verified student

Great staff very welcoming and helpful with any queries you may have . The rooms are big and there is so much to do !

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member498987 On 2nd February 24 verified Verified student

Hope is a really lovely girl and nice to chat to.

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member498434 On 29th January 24 verified Verified student

Onyx has been a home away from home. It just suited me in every way, the amenities the staff, the facilities is absolutely fantastic and really worth every penny.

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member498124 On 25th January 24 verified Verified student

Great experience will always recommend

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member598123 On 25th January 24 verified Verified student

amazing facilities! can’t wait book next year!

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member997629 On 19th January 24 verified Verified student

The location is best and staff is too good. 24 hours security is available. The Common rooms, cinema room, gym all things are there inside the accommodation which is good for a student to come to onyx.

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member997627 On 19th January 24 verified Verified student

Everything is perfect but the perfection lies in location and staff and the amenities.

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Reply from Onyx On 21st March 24

Student Review: 5 /5
By member1297626 On 19th January 24 verified Verified student

Amazing accommodation near the city centre. Would recommend as well

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.7 /5
By member1396588 On 21st December 23 verified Verified student

Very good facilities especially in terms of security Quality of room very clean and facilities in terms of socialising also quite nice Highly reccomended

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member1096391 On 13th December 23 verified Verified student

Management is super helpful and Nitu always make sure to assist in queries which makes it super easy. Clean and well maintained spaces.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member896390 On 13th December 23 verified Verified student

Good accomadation, very friendly, social space is amazing .

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Reply from Onyx On 21st March 24

Student Review: 4.3 /5
By member996298 On 11th December 23 verified Verified student

Excellent staff who help with problems quickly. Mia at reception is lovely.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member596297 On 11th December 23 verified Verified student

Great staff, Mia at reception is lovely

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.1 /5
By member896225 On 8th December 23 verified Verified student

Good location and friendly staff

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member592753 On 17th October 23 verified Verified student

I enjoy living at onyx! It’s a good place to stay especially for first year students who are looking to meet new people. The accommodation holds events for students to meet each other as well the best communal areas where you’re able to chill and have fun indoors. You get so much for the price you’re paying. The staff is so kind and helpful, and the security is great. Highly recommended.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 5 /5
By member1382714 On 10th June 23 verified Verified student

It’s a really good place to live, the social spaces are exceptionally well maintained and cleaned, the staff is AMAZING (especially Elena, she goes above and beyond to take care of residents). I’ve had a few issues related to other residents and my issues were taken care of in timely manners and with great care.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx On 21st March 24

Student Review: 4.4 /5
By member1382474 On 27th March 23 verified Verified student

Social place is really good and entertaining.my room has a pleasant view and i like its natural light. Elena one of the staff in onyx has been very kind and supportive to me since i moved here.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member1082151 On 24th March 23 verified Verified student

Great facilities and great staff, i had a very good time in this place! Definaltely recommended. Shout out to all the staff Elena, Michael,Harsh,Shahana,Hafiz,Nitu

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member982034 On 22nd March 23 verified Verified student

A safe environment with good amenities, the attitude of the staff, especially Elena, is very friendly and she tries her best to guide the students in the best way. The good feeling she gives me in every meeting is what encourages me.

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Student Review: 4.6 /5
By member1181405 On 16th March 23 verified Verified student

Very convenient and accessible areas such as the gym and the social spaces, Customer service has been really helpful and in particular Elena has helped me with a multitude of issues I had especially in the kitchen of my block when some of the appliances weren't working.

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Student Review: 5 /5
By member880183 On 2nd March 23 verified Verified student

I’ve lived in many accommodation for the past 3 years but none have been as good as onyx. It makes you feel like you’re home. I would specially like to mention Elena and her happy go lucky attitude at work. It is lovely to have someone so nice especially when you’re far away from home. The amenities are outstanding , the staff is excellent. You cannot go wrong when you book onyx.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx (previous provider) On 28th March 23

Student Review: 4.4 /5
By member976092 On 26th January 23 verified Verified student

reception is always amazing and help out as much as they can

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx (previous provider) On 27th January 23

Student Review: 5 /5
By member975379 On 21st January 23 verified Verified student

Elena has guided me through the whole process flawlessly and has provided amazing customer service.

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Reply from Onyx (previous provider) On 26th January 23

Student Review: 4.4 /5
By Eliezer Bento On 20th January 23 verified Verified student

I moved to Onyx in October and my expectations were low before arriving. I thought that because I had my accommodation sorted out later than other students, I would end up in the worst places. I also thought that moving late would cause me to miss the first weeks of adaptation when everyone makes friends. However, I got positively surprised. As soon as I got in the lobby, I could tell that I would have a good social experience, everyone was smiling and the environment was overall uplifting on my first day. I instantly took a tour throughout the whole accommodation after getting my keys, the amenities are as entertaining as they look on their website. I had absolutely no problem making new friends and the staff members are friendly. I especially appreciate Elena from the front desk, I greet her every morning, she is always smiling and her energy is contagious. I am having an excellent time at Onyx and looking forward to staying for the next years.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx (previous provider) On 26th January 23

Student Review: 5 /5
By member1375196 On 19th January 23 verified Verified student

Had an issue when booking my room as it was a group booking. Aneeta gave me a call and sorted it out for me. She was very helpful and polite, she made sure that all my friends got the same flat.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx (previous provider) On 19th January 23

Student Review: 3.7 /5
By member474960 On 15th January 23 verified Verified student

The Onyx is within a 7 minute walk to my university and my current room is a nice place to spend studying and relaxing when I am not in class. A big thank you to Elena who sorted a room change and the staff are always kind and helpful. Security have always acted immediately to resolved any noise issues within late hours and the social spaces are very good - the table tennis is a nice edition too. Close to supermarkets and a fun place to hang out with friends.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member872559 On 19th October 22 verified Verified student

I enjoy living at onyx, there are so many facilities to use and the social spaces allow to make new friends. Being a dancer at Aston has meant that we are able to use Onyx’s for dance events which has meant we’ve had big spaces for practicing dances but also using the cinema rooms. Thoroughly love my stay at Onyx.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member1072547 On 18th October 22 verified Verified student

Very nice facilities with excellent rooms

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member772546 On 18th October 22 verified Verified student

It's very nice leaving at Onyx.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member972545 On 18th October 22 verified Verified student

Nice building, friendly staff, good location

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member672543 On 18th October 22 verified Verified student

Great facilities, would recommend

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member572542 On 18th October 22 verified Verified student

Brilliant living accommodation, fantastic social spaces and an overall pleasure to stay in.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member1272541 On 18th October 22 verified Verified student

Great accommodation, great staff and amazing place to stay

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member1372539 On 18th October 22 verified Verified student

Very good accommodation for both students and fulltime workers to stay.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member572502 On 18th October 22 verified Verified student

I've been living in Onyx for the last month, and the team are so helpful and cooperative, rooms are just as pictures and communal areas are great. Totally recommended. IHAB.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member771775 On 24th September 22 verified Verified student

Brilliant all around. The social spaces are especially nice.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member671745 On 22nd September 22 verified Verified student

I’ve really enjoyed my stay at Onyx so far! All the staff were super helpful during moving in week and the accommodation itself is great - the rooms are a good size and the social spaces are excellent too. I’m looking forward to organising some fun events with Onyx and Aston Snow Club this year!

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.9 /5
By Ed Fairey On 3rd July 22 verified Verified student

This is my first time staying at Onyx after having previously stayed on campus and at Canalside. The facilities, rooms, location and overall experience have been far superior here at Onyx. The social spaces, table tennis, pool table, cinema room and rooftop terrace are all amazing features that aren’t on offer elsewhere and really make staying here a unique experience. The staff are all an absolute credit to Onyx, extremely friendly and helpful with anything you you need. I can’t recommend it enough.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member669771 On 3rd July 22 verified Verified student

Onyx is a great place to live , my highlight would definitely be the staff. I want to give a special shout-out to Elena. She was a massive help with my dirty kitchen that my room mates left in a state. She cleaned out my bins and satanised everything. She didn’t need to do this but she was very kind to do so. This is what makes a good quality in a staff. She’s also very friendly and a nice person to talk to. In my opinion I think she deserves a pay rise. So a special thank you to Elena🙂🙂🙂

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member1269722 On 29th June 22 verified Verified student

Good experience good staff and facilities

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member469715 On 29th June 22 verified Verified student

Great living here, so close to uni and flats are so nice and modern.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.4 /5
By member469712 On 29th June 22 verified Verified student

A good accommodation for students with nice study spaces, game area and movie room. The location is ideal as well with only short walks to anything you would need.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.7 /5
By member669703 On 29th June 22 verified Verified student

Amazing location and well-equipped student accomodation with a gym, social spaces, rooftop areas etc. I attended many events at Onyx this year alongside Aston Hockey and met the lovely staff including Aneeta. Would recommend coming along to events and staying here as a student!

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.7 /5
By member1169701 On 29th June 22 verified Verified student

Onyx have been really helpful when organised events such as movie nights take place and the reception are very welcoming to us (hockey club) :)

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.9 /5
By member969700 On 29th June 22 verified Verified student

Whilst staying at onyx I’ve had not one mad experience. All there staff are very kinda and helped me with all the issues that I encountered like forgetting or losing my eye. The location and rooms are also perfect as there is enough space to be able to do all my work comfortably and the location really near the bullring which helped me with getting a job and staying on time.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.6 /5
By member969681 On 29th June 22 verified Verified student

Efficient staff with great management to help and support as and when needed. Fantastic for partnerships with a university club/society - enjoyed every collaboration with the snow club :)

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member869634 On 24th June 22 verified Verified student

Lived here for a year now and honestly had such a lovely experience that I am booking again!! A great place to both relax and take advantage of the university social experience.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.4 /5
By member1169633 On 24th June 22 verified Verified student

Really good and great location.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member569513 On 17th June 22 verified Verified student

A great accommodation for students with all the accessories like study space, game area, movie room

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member869511 On 17th June 22 verified Verified student

I have only good words to say about my time staying at Onyx, especially about the reception team. They are amazing & helpful, they will always make sure that your stay at Onyx is the best it could possibly be! Also, shoutout to Elena for her enthusiasm helping me with various matters, she was always ready to help!

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member1169510 On 16th June 22 verified Verified student

Great accom. Lovely staff. Good gym and views

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member969490 On 15th June 22 verified Verified student

I’ve been at Onyx for two years and each year has been great.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.9 /5
By member1269477 On 14th June 22 verified Verified student

Excellent and amazing set of people.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.9 /5
By member1069421 On 10th June 22 verified Verified student

Onyx is a great place to stay , local and next to central too!

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.7 /5
By member1269408 On 9th June 22 verified Verified student

Its been great the staff and everything in this year, would definitely recommend, thank you!

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 5 /5
By member569404 On 9th June 22 verified Verified student

It was nice. Sindija was really nice. Nice reception. Amazing staff. Nice parking.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 4.7 /5
By member1169403 On 9th June 22 verified Verified student

I have had a good experience. The staff is nice, Sindija, Madija, Michael especially!

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 2.7 /5
By member568801 On 9th May 22 verified Verified student

Frankly Onyx is an awful place to live and I wouldn't recommend it to anyone. The staff are so rude and the building itself isn't anything to scream or shout about, despite it being almost brand new. There are never enough hoovers and the post situation here is laughable at best. You couldn't pay me to live here again, even though it's in a really convenient location. I heard that before this year the management team here was replaced but it seems that whoever hired the new staff isn't very good at their job. And the worst part? The staff actually pride themselves on how well (they think) they do, it's a joke.

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Reply from Onyx (previous provider) On 18th January 23

Student Review: 1 /5
By member1361739 On 16th August 21 verified Verified student

Probably the worst accommodation I’ve stayed at from the poor staff to the poor management it’s a place which wasn’t safe to start with was promised money back didn’t get that back was promised a safe a place had multiple issues with the building during the lockdown had left my room during lockdown came back a couple months later to a empty room and onyx telling me they’ve removed my items from my room and still haven’t explained why a complete breach of contract don’t go to this place it really isn’t worth the money or stress!

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Student Review: 3.3 /5
By member660987 On 16th July 21 verified Verified student

I’ve had THE WORSE experience in onyx. I wouldn’t even recommend it to my worst enemy. I’ve made several complaints about not having windows and maintenance not coming to fix my AC for over two weeks while my room was boiling and still nothing. If you’re expecting to get a refund, Don’t. Don’t waste your time or money in this place at all. No one has even gotten back to me about my complaints. I’m not sure about the current management but the management team when we first moved in we’re atrocious, they had no clue what they were doing!😡😡

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Student Review: 4.1 /5
By member457259 On 2nd May 21 verified Verified student

Onyx Accommodation. The toilet is always clogged up and never flushing right. Same as the bathroom. Asides this, every other stuff here is good to go. Thanks.

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Student Review: 1 /5
By member1056494 On 17th April 21 verified Verified student

The worst accommodation I have ever lived in. The building was unfinished when I moved in and is still not complete. The first term was all about fire alarms, floods and constant construction noise. In the second term, you could only use your room and your kitchen. I usually wait for 48 hours to get replies to my emails. When it is about nobody wearing masks or keeping a 2m distance - nobody cares. But if you want to go to the gym with someone from another flat - you can't do it. To summarise, this accommodation is overpriced, antisocial and simply not safe.

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Student Review: 2.9 /5
By member1056253 On 14th April 21 verified Verified student

The location and the staff members here are, really, the only positive thing about Onyx. I suppose the feeling of "premium" and "luxury" is something positive as well - although with consistent noise from maintenance; and maintenance entering your flat every day, it slowly starts turning into a negative. Cleaning is alright, I suppose - although there's clear markings of paint on the floor, meaning the whole accommodation was rushed. Social spaces are okay but mostly closed due to COVID-19. The internet and the WiFi speeds drop out very often without notice. Oh, and sometimes they'll let you know that they're turning off water for "water works" literally 8 hours beforehand. I still have to pay the full price, despite the building not even being finished on move-in and consistent maintenance issues. Just go across the street.

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Student Review: 3.1 /5
By member1356162 On 13th April 21 verified Verified student

Although there have been multiple mishaps, Onyx still didn’t care to reduce or compensate in anyway. Onyx takes no interest in their residents mental health or health in general.

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Student Review: 2.6 /5
By member656146 On 13th April 21 verified Verified student

Personally, I believe the management at onyx is terrible. It’s not worth what you are paying for and there has been a lot of trouble with the building. you have limited heating, where as any other other accommodation you can usually control it. They try justify everything when they could easily sort it out. Other than that, the buildings pretty.

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Student Review: 1.4 /5
By member456128 On 13th April 21 verified Verified student

Do not live here it is a scam I do not feel safe in this building because of so many safety issues and the flooding has caused me to move out for my own piece of mind as it caused me to become mentally unstable and paranoid. DO NOT LIVE HERE!!! The pictures are very deceiving and it is very overpriced and there have been way too many issues here

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Student Review: 4.1 /5
By member1356123 On 13th April 21 verified Verified student

The building and the social areas look beautiful. They staff are really nice and helpful. The price is alot to be honest

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Student Review: 1.6 /5
By member756121 On 13th April 21 verified Verified student

I would not recommend Onyx as the staff that be rude, especially the security staff. They told me a refund would occur and 3 months later it has not. There is always maintenance works and it is noisy, they built it too quick and there have been numerous issues.

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Student Review: 2.1 /5
By member556119 On 13th April 21 verified Verified student

Very small rooms, not worth £7,000+ a year. Most accommodations provide weekly/termly kitchen cleans, Onyx don’t. Also, don’t be fooled by photos shown of the kitchen. It looks better than it is, and we’re not even provided a kettle, toaster or vacuum but in the pictures you’re shown a lamp, rug, cutlery. Very misleading images and presentation of the place. Further to this, maintenance issues are dealt with well but any time you have any other issues, Onyx are very tight with what they give back to you. For example, I had a meeting with them about mould and poor finishings in my room, yet they didn’t even offer any monetary reimbursement despite the accommodation being a new build and therefore should be finished to the highest standards.

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Student Review: 2.6 /5
By member656117 On 13th April 21 verified Verified student

The effort to make Onyx liveable during Covid was pretty lacklustre. All of the social spaces were closed prior to Governmental Guidelines and also extended past them. Gyms opened up on the 13th of April. Currently, we are only allowed one household in the gym in which we have to book weeks in advance. Amazing potential for the social spaces however instead of trying to manage them by increasing sanitation, they just closed them. We paid for many services we did not receive.

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Student Review: 2.7 /5
By member756116 On 13th April 21 verified Verified student

Not the greatest experience this year

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Student Review: 1.9 /5
By member1356111 On 12th April 21 verified Verified student

Flood. Fire. Flood. Depression. Bad experience. Not allowed to use social areas. Forced to pay full rent for facilities we couldn’t use

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Student Review: 1.6 /5
By member953615 On 21st January 21 verified Verified student

Horrible Place to stay Staff are rude The pics u see on the sites are fake they aren’t real. We literally have broken beds and paint splatters on the floor If you first year don’t stay here you feel left out of aston

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