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Most helpful review

Onyx Accommodation. The toilet is always clogged up and never flushing right. Same as the bathroom. Asides this, every other stuff here is good to go. Thanks.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member457259
On 2nd May 21

Birmingham Hall Rankings


Host The Metalworks #29
Jennens Court #30
Belgrave View #31
iQ Broderick House #32
Onyx #33
The Emporium #34
Battery Park #35
Harriet Martineau #36
Littlemore #37
Chamberlain #38

All Student Accommodation in Birmingham


Most helpful review

Onyx Accommodation. The toilet is always clogged up and never flushing right. Same as the bathroom. Asides this, every other stuff here is good to go. Thanks.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member457259
On 2nd May 21

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Read Onyx Reviews


Student Review: 3 /5
By On 16th July 21

I’ve had THE WORSE experience in onyx. I wouldn’t even recommend it to my worst enemy. I’ve made several complaints about not having windows and maintenance not coming to fix my AC for over two weeks while my room was boiling and still nothing. If you’re expecting to get a refund, Don’t. Don’t waste your time or money in this place at all. No one has even gotten back to me about my complaints. I’m not sure about the current management but the management team when we first moved in we’re atrocious, they had no clue what they were doing!😡😡

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4 /5
By On 2nd May 21

Onyx Accommodation. The toilet is always clogged up and never flushing right. Same as the bathroom. Asides this, every other stuff here is good to go. Thanks.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1 /5
By On 17th April 21

The worst accommodation I have ever lived in. The building was unfinished when I moved in and is still not complete. The first term was all about fire alarms, floods and constant construction noise. In the second term, you could only use your room and your kitchen. I usually wait for 48 hours to get replies to my emails. When it is about nobody wearing masks or keeping a 2m distance - nobody cares. But if you want to go to the gym with someone from another flat - you can't do it. To summarise, this accommodation is overpriced, antisocial and simply not safe.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3 /5
By On 14th April 21

The location and the staff members here are, really, the only positive thing about Onyx. I suppose the feeling of "premium" and "luxury" is something positive as well - although with consistent noise from maintenance; and maintenance entering your flat every day, it slowly starts turning into a negative. Cleaning is alright, I suppose - although there's clear markings of paint on the floor, meaning the whole accommodation was rushed. Social spaces are okay but mostly closed due to COVID-19. The internet and the WiFi speeds drop out very often without notice. Oh, and sometimes they'll let you know that they're turning off water for "water works" literally 8 hours beforehand. I still have to pay the full price, despite the building not even being finished on move-in and consistent maintenance issues. Just go across the street.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3 /5
By On 14th April 21

We’ve had to collectively pay a lot of money for not being able to use any of the social spaces. We have asked for rent refunds/reductions but none have been given our. They have just been brushed under the carpet. On the brightside, the accom is nice but rooms are a bit on the small side. For 2021, it is somehow more expensive which doesn't make sense.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3 /5
By On 13th April 21

Although there have been multiple mishaps, Onyx still didn’t care to reduce or compensate in anyway. Onyx takes no interest in their residents mental health or health in general.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3 /5
By On 13th April 21

Personally, I believe the management at onyx is terrible. It’s not worth what you are paying for and there has been a lot of trouble with the building. you have limited heating, where as any other other accommodation you can usually control it. They try justify everything when they could easily sort it out. Other than that, the buildings pretty.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1 /5
By On 13th April 21

Do not live here it is a scam I do not feel safe in this building because of so many safety issues and the flooding has caused me to move out for my own piece of mind as it caused me to become mentally unstable and paranoid. DO NOT LIVE HERE!!! The pictures are very deceiving and it is very overpriced and there have been way too many issues here

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4 /5
By On 13th April 21

The building and the social areas look beautiful. They staff are really nice and helpful. The price is alot to be honest

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By On 13th April 21

I would not recommend Onyx as the staff that be rude, especially the security staff. They told me a refund would occur and 3 months later it has not. There is always maintenance works and it is noisy, they built it too quick and there have been numerous issues.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By On 13th April 21

Very small rooms, not worth £7,000+ a year. Most accommodations provide weekly/termly kitchen cleans, Onyx don’t. Also, don’t be fooled by photos shown of the kitchen. It looks better than it is, and we’re not even provided a kettle, toaster or vacuum but in the pictures you’re shown a lamp, rug, cutlery. Very misleading images and presentation of the place. Further to this, maintenance issues are dealt with well but any time you have any other issues, Onyx are very tight with what they give back to you. For example, I had a meeting with them about mould and poor finishings in my room, yet they didn’t even offer any monetary reimbursement despite the accommodation being a new build and therefore should be finished to the highest standards.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3 /5
By On 13th April 21

The effort to make Onyx liveable during Covid was pretty lacklustre. All of the social spaces were closed prior to Governmental Guidelines and also extended past them. Gyms opened up on the 13th of April. Currently, we are only allowed one household in the gym in which we have to book weeks in advance. Amazing potential for the social spaces however instead of trying to manage them by increasing sanitation, they just closed them. We paid for many services we did not receive.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3 /5
By On 13th April 21

Not the greatest experience this year

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By On 12th April 21

Flood. Fire. Flood. Depression. Bad experience. Not allowed to use social areas. Forced to pay full rent for facilities we couldn’t use

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By On 21st January 21

Horrible Place to stay Staff are rude The pics u see on the sites are fake they aren’t real. We literally have broken beds and paint splatters on the floor If you first year don’t stay here you feel left out of aston

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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