The location is best and staff is too good. 24 hours security is available. The Common rooms, cinema room, gym all things are there inside the accommodation which is good for a student to come to onyx.
Birmingham Hall Rankings
| Onyx | #1 |
| Altura | #2 |
| Compass | #3 |
| Edge Apartments | #4 |
| Calthorpe Court | #5 |
| Brook Studios | #6 |
| 88 Bromsgrove House | #7 |
| The Emporium | #8 |
| Staniforth House | #9 |
| The Toybox | #10 |
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StudentCrowd University Rankings
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The location is best and staff is too good. 24 hours security is available. The Common rooms, cinema room, gym all things are there inside the accommodation which is good for a student to come to onyx.
Onyx Information
| Telephone | 0330 822 3816 |
| Postcode | B4 7BZ |
| Price from | £170.00 per week for 24/25 (subject to availability) |
| Features | 5-minute walk from Aston University, 11-minute walk from Birmingham City University, 18-minute walk from the University College Birmingham, 18-minute cycle from the University of Birmingham & a 44-minute cycle from Birmingham Newman University. All utility bills included, bike storage, private dining room, CCTV, gym, study rooms, games room, cinema room, WiFi, sky lounge, laundry room, courtyard & open roof garden. |
| Top tip | At Onyx, they offer more than just student accommodation in Birmingham; Onyx provides a dynamic living experience that caters to all your university life needs. Visit the website to find out more. |
Onyx Biography
When choosing to stay at Onyx, residents are spoilt for choice as the property is only a few minutes walk or cycle from numerous local universities such as Aston University, Birmingham City University, the University College Birmingham, the University of Birmingham and Birmingham Newman University. The accommodation is on the cusp of the city centre and is surrounded by plenty of exciting shops, bars and restaurants.
Onyx boasts a range of modern facilities and amenities including a private dining room, a gym, handy study rooms, a games room, a cinema room, a sky lounge, a courtyard and an open roof garden that has panoramic views. There is also bike storage, a laundry room, WiFi, all-inclusive bills and CCTV to make your stay as stress-free as possible.
If you are looking to move in with friends, you can opt to stay in an ensuite room where you benefit from having your bathroom and bedroom to yourself, whilst still enjoying a shared communal kitchen and living area. Alternatively, if you prefer to have a bit more privacy, you can choose to stay in a self-contained studio.
Visit the website to get in touch with the accommodation team!
Read Onyx Reviews
Very close to bcu, 10 minute walk and shops near by
We are pleased to know that you have found the location convinient and enjoying your time at Onyx!
Clean ,convenient and close to the city centre.
Thank you for your great review, we are pleased you have found the facilities to be clean!
Helpful staff, lovely building, warm and welcoming environment. Always lots to do.
We are always so pleased to know our residents are happy and comfortable within our buiding, thank you for such a positive review!
I had a great time studying here
Thank you for your positive review!
Been a fun experience, accommodation looks nice, the lounge space is a great place to hire out for parties.
We are always happy to know that our residents make the most of the communal spaces offered and have a positive experience! Thank you for your review :)
Really nice rooms and kitchen, location is so perfect 10min walk to bcu and 10 min to the bullring. Staff are great and issues get solved quickly.
Thank you so much for your lovely feedback and I am pleased to see that you are enjoying your time at Onyx.
Really close to Aston University, lovely accomodation and staff. Exceptional views from the rooms. Worth the money.
Thank you for the thoughtful review! We appreciate the helpful reference to the staff and location :)
Good place to live with your friends
Thank you for positive review, we are pleased you and your friends are enjoying the accommodation!
Great place - would recommend.
Thank yu for your positive words and recommendation!
The onyx is best value for money. The security is always available the staff is very lovely and helping all the time.
We thank you for your positive thoughts of the staff & Security - we are pleased you have found them always to be helpful!
The staff is very supportive, the place is very value for money the security help you at very immediate level.
We are pleased you have received such a positive experience with all of onyx staff and security :)
Good location and good social spaces, lots of places to study outside
We are pleased that you have been able to enjoy our amenities, thank you for your kind words!
Onyx is a great accommodation to live in , the staff are wonderful, the facilities are fantastic and everybody here is welcoming
Thank you for such a great review, we are pleased to know you have experienced the best Onyx has to offer!
The location is close to the city centre and Aldi is only 2 stop far. I really love it’s social spaces and events which shows they care about us. The living space is equipped with modern amenities which values the money compared to other accommodations I've seen. However, the management can take more initiative about cleanliness inside the flats.
We are pleased to know you have found the location convenient and the amenities useful!
Onyx Student Accommodation offers a comfortable and convenient living experience for students. The facilities are modern and well-maintained, with spacious rooms and common areas. The staff is friendly and responsive to any concerns. The location is convenient, with easy access to transportation and amenities. Overall, a great option for students looking for quality accommodation."✌️
Thank you for your insightful and helpful words, we are pleased to know that both location, amenities and staff have provided a positive experience :)
Exceptional value for money Staff are lovely, management are also quick in responding to concerns
Thank you for your positive review!
Great accomodation to live in will always help you if needed
Thank you for your kind words :)
Good social experience and perfect value for money
We are pleased that you have received a positive experience here at Onyx!
Onyx is good because it is close by to the universities & that’s about it. Reception are nice aswell and can help from time to time (wish they were available all the time though) but the pricing is quite a lot to ask from university students if i’m being honest
Thank you for your review, we are pleased it is close to University!
I love the staff and experience and they’re always friendly
We are so happy to know that you are receiving a positive experience from the staff, thank you for such a kind review!
I have stayed at Onyx in my 2nd year and currently staying for my 3rd year on placement and they have been very helpful and understanding of any issue we may have and have helped me resolve them very quickly especially in regards to rebooking a room for next year. Amie especially was very helpful in helping me rebook my room next year with friends and made the process so much easier whilst Melanie also was really big help with any issues that arose this year. All the other staff are also always very friendly and willing to help as much as they can, great customer service! The building is always kept as clean as possible which is impressive given how many rooms, blocks there are to clean and they hold events here and there for the residents promoting diversity and inclusion. Overall a very good place to stay throughout your university years! The security staff are also so helpful and friendly to talk to as well.
What a fantastic review! We are so pleased to hear that you have not had one year but two years of positive experiences and to mention such kinds words of the staff too! Thank you for your informative and helpful review :)
Very great employees , Kay , Amy and Sonya are amazing , the staff all throughout are very helpful. The accommodation is very clean and well taken care of . I wish I could rate it 10 stars !!
Thank you for your positive review, we wish you could rate us 10 stars too!!
Honestly the best accommodation, the staff are very helpful and friendly! Ive lived here for 2 years and don’t regret it one bit!
We are happy to hear you have had two years of amazing experience with Onyx, we thank you for your kind words!
Good place - if you have nice flatmates. Staff are friendly.
Thank you for your kind review :)
They have great staff who are always kind and the people are always kind aswell. There are always activities to do aswell
We are pleased to know that you have experienced nothing but kindness from the staff and enjoyed the experiences & events!
Oynx is a pleasurable student accommodation and I feel very safe and secure here the team at oynx are very supportive and welcoming
We are very happy to know you feel safe and secure! We thank you for such a positive review, this is very helpful :)
Very welcoming, staff always helpful with enquiries, great services available such as the gym and social spaces.
We are glad to know you are finding the amenities and communal spaces useful! Especially that you have received a positive experience from the staff too, thank you!
Great staff very welcoming and helpful with any queries you may have . The rooms are big and there is so much to do !
Thank you for your positive words for our staff and rooms!
Hope is a really lovely girl and nice to chat to.
Thank you for your kind words for Hope!
Onyx has been a home away from home. It just suited me in every way, the amenities the staff, the facilities is absolutely fantastic and really worth every penny.
Thank you for your great review! We are happy to know you have found your second home with us and experienced positivity in our staff and building!
Great experience will always recommend
Thank you for your lovely review!
amazing facilities! can’t wait book next year!
Amazing review! We cannot wait to see you in September again :)
The location is best and staff is too good. 24 hours security is available. The Common rooms, cinema room, gym all things are there inside the accommodation which is good for a student to come to onyx.
Thank you for your fantastic review! We are pleased you have found the staff, security and communal spaces helpful and useful!
Everything is perfect but the perfection lies in location and staff and the amenities.
Such an amazing review, thank you! We always appreciate such a positive response from our residents :)
Amazing accommodation near the city centre. Would recommend as well
We appreciate you recommending us and the positive words!
Very good facilities especially in terms of security Quality of room very clean and facilities in terms of socialising also quite nice Highly reccomended
Thank you for your review, we are glad you have found a positive experience with the rooms, staff and security!
Management is super helpful and Nitu always make sure to assist in queries which makes it super easy. Clean and well maintained spaces.
Thank you for the lovely words for Nitu and our team!
Good accomadation, very friendly, social space is amazing .
Thank yo ufor your lovely review!
Excellent staff who help with problems quickly. Mia at reception is lovely.
Thank you for the great review for Mia and the team!
Great staff, Mia at reception is lovely
Thank you for the wonderful words for Mia :)
Good location and friendly staff
Thank you for the wonderful review :)
I enjoy living at onyx! It’s a good place to stay especially for first year students who are looking to meet new people. The accommodation holds events for students to meet each other as well the best communal areas where you’re able to chill and have fun indoors. You get so much for the price you’re paying. The staff is so kind and helpful, and the security is great. Highly recommended.
We are so happy to see you have enjoyed the your time here at Onyx, we always want our residents to enjoy the events/ experiences and find our staff to be approachable and helpful! Thank you for an amazing review!
It’s a really good place to live, the social spaces are exceptionally well maintained and cleaned, the staff is AMAZING (especially Elena, she goes above and beyond to take care of residents). I’ve had a few issues related to other residents and my issues were taken care of in timely manners and with great care.
Thank you for your positive review!
Social place is really good and entertaining.my room has a pleasant view and i like its natural light. Elena one of the staff in onyx has been very kind and supportive to me since i moved here.
Great facilities and great staff, i had a very good time in this place! Definaltely recommended. Shout out to all the staff Elena, Michael,Harsh,Shahana,Hafiz,Nitu
A safe environment with good amenities, the attitude of the staff, especially Elena, is very friendly and she tries her best to guide the students in the best way. The good feeling she gives me in every meeting is what encourages me.
Very convenient and accessible areas such as the gym and the social spaces, Customer service has been really helpful and in particular Elena has helped me with a multitude of issues I had especially in the kitchen of my block when some of the appliances weren't working.
I’ve lived in many accommodation for the past 3 years but none have been as good as onyx. It makes you feel like you’re home. I would specially like to mention Elena and her happy go lucky attitude at work. It is lovely to have someone so nice especially when you’re far away from home. The amenities are outstanding , the staff is excellent. You cannot go wrong when you book onyx.
reception is always amazing and help out as much as they can
Elena has guided me through the whole process flawlessly and has provided amazing customer service.
I moved to Onyx in October and my expectations were low before arriving. I thought that because I had my accommodation sorted out later than other students, I would end up in the worst places. I also thought that moving late would cause me to miss the first weeks of adaptation when everyone makes friends. However, I got positively surprised. As soon as I got in the lobby, I could tell that I would have a good social experience, everyone was smiling and the environment was overall uplifting on my first day. I instantly took a tour throughout the whole accommodation after getting my keys, the amenities are as entertaining as they look on their website. I had absolutely no problem making new friends and the staff members are friendly. I especially appreciate Elena from the front desk, I greet her every morning, she is always smiling and her energy is contagious. I am having an excellent time at Onyx and looking forward to staying for the next years.
Had an issue when booking my room as it was a group booking. Aneeta gave me a call and sorted it out for me. She was very helpful and polite, she made sure that all my friends got the same flat.
The Onyx is within a 7 minute walk to my university and my current room is a nice place to spend studying and relaxing when I am not in class. A big thank you to Elena who sorted a room change and the staff are always kind and helpful. Security have always acted immediately to resolved any noise issues within late hours and the social spaces are very good - the table tennis is a nice edition too. Close to supermarkets and a fun place to hang out with friends.
I enjoy living at onyx, there are so many facilities to use and the social spaces allow to make new friends. Being a dancer at Aston has meant that we are able to use Onyx’s for dance events which has meant we’ve had big spaces for practicing dances but also using the cinema rooms. Thoroughly love my stay at Onyx.
Very nice facilities with excellent rooms
It's very nice leaving at Onyx.
Nice building, friendly staff, good location
Great facilities, would recommend
Brilliant living accommodation, fantastic social spaces and an overall pleasure to stay in.
Great accommodation, great staff and amazing place to stay
Very good accommodation for both students and fulltime workers to stay.
I've been living in Onyx for the last month, and the team are so helpful and cooperative, rooms are just as pictures and communal areas are great. Totally recommended. IHAB.
Brilliant all around. The social spaces are especially nice.
I’ve really enjoyed my stay at Onyx so far! All the staff were super helpful during moving in week and the accommodation itself is great - the rooms are a good size and the social spaces are excellent too. I’m looking forward to organising some fun events with Onyx and Aston Snow Club this year!
This is my first time staying at Onyx after having previously stayed on campus and at Canalside. The facilities, rooms, location and overall experience have been far superior here at Onyx. The social spaces, table tennis, pool table, cinema room and rooftop terrace are all amazing features that aren’t on offer elsewhere and really make staying here a unique experience. The staff are all an absolute credit to Onyx, extremely friendly and helpful with anything you you need. I can’t recommend it enough.
Onyx is a great place to live , my highlight would definitely be the staff. I want to give a special shout-out to Elena. She was a massive help with my dirty kitchen that my room mates left in a state. She cleaned out my bins and satanised everything. She didn’t need to do this but she was very kind to do so. This is what makes a good quality in a staff. She’s also very friendly and a nice person to talk to. In my opinion I think she deserves a pay rise. So a special thank you to Elena🙂🙂🙂
Good experience good staff and facilities
Great living here, so close to uni and flats are so nice and modern.
A good accommodation for students with nice study spaces, game area and movie room. The location is ideal as well with only short walks to anything you would need.
Amazing location and well-equipped student accomodation with a gym, social spaces, rooftop areas etc. I attended many events at Onyx this year alongside Aston Hockey and met the lovely staff including Aneeta. Would recommend coming along to events and staying here as a student!
Onyx have been really helpful when organised events such as movie nights take place and the reception are very welcoming to us (hockey club) :)
Whilst staying at onyx I’ve had not one mad experience. All there staff are very kinda and helped me with all the issues that I encountered like forgetting or losing my eye. The location and rooms are also perfect as there is enough space to be able to do all my work comfortably and the location really near the bullring which helped me with getting a job and staying on time.
Efficient staff with great management to help and support as and when needed. Fantastic for partnerships with a university club/society - enjoyed every collaboration with the snow club :)
Lived here for a year now and honestly had such a lovely experience that I am booking again!! A great place to both relax and take advantage of the university social experience.
Really good and great location.
A great accommodation for students with all the accessories like study space, game area, movie room
I have only good words to say about my time staying at Onyx, especially about the reception team. They are amazing & helpful, they will always make sure that your stay at Onyx is the best it could possibly be! Also, shoutout to Elena for her enthusiasm helping me with various matters, she was always ready to help!
Great accom. Lovely staff. Good gym and views
I’ve been at Onyx for two years and each year has been great.
Excellent and amazing set of people.
Onyx is a great place to stay , local and next to central too!
Its been great the staff and everything in this year, would definitely recommend, thank you!
It was nice. Sindija was really nice. Nice reception. Amazing staff. Nice parking.
I have had a good experience. The staff is nice, Sindija, Madija, Michael especially!
Frankly Onyx is an awful place to live and I wouldn't recommend it to anyone. The staff are so rude and the building itself isn't anything to scream or shout about, despite it being almost brand new. There are never enough hoovers and the post situation here is laughable at best. You couldn't pay me to live here again, even though it's in a really convenient location. I heard that before this year the management team here was replaced but it seems that whoever hired the new staff isn't very good at their job. And the worst part? The staff actually pride themselves on how well (they think) they do, it's a joke.
Probably the worst accommodation I’ve stayed at from the poor staff to the poor management it’s a place which wasn’t safe to start with was promised money back didn’t get that back was promised a safe a place had multiple issues with the building during the lockdown had left my room during lockdown came back a couple months later to a empty room and onyx telling me they’ve removed my items from my room and still haven’t explained why a complete breach of contract don’t go to this place it really isn’t worth the money or stress!
I’ve had THE WORSE experience in onyx. I wouldn’t even recommend it to my worst enemy. I’ve made several complaints about not having windows and maintenance not coming to fix my AC for over two weeks while my room was boiling and still nothing. If you’re expecting to get a refund, Don’t. Don’t waste your time or money in this place at all. No one has even gotten back to me about my complaints. I’m not sure about the current management but the management team when we first moved in we’re atrocious, they had no clue what they were doing!😡😡
Onyx Accommodation. The toilet is always clogged up and never flushing right. Same as the bathroom. Asides this, every other stuff here is good to go. Thanks.
The worst accommodation I have ever lived in. The building was unfinished when I moved in and is still not complete. The first term was all about fire alarms, floods and constant construction noise. In the second term, you could only use your room and your kitchen. I usually wait for 48 hours to get replies to my emails. When it is about nobody wearing masks or keeping a 2m distance - nobody cares. But if you want to go to the gym with someone from another flat - you can't do it. To summarise, this accommodation is overpriced, antisocial and simply not safe.
The location and the staff members here are, really, the only positive thing about Onyx. I suppose the feeling of "premium" and "luxury" is something positive as well - although with consistent noise from maintenance; and maintenance entering your flat every day, it slowly starts turning into a negative. Cleaning is alright, I suppose - although there's clear markings of paint on the floor, meaning the whole accommodation was rushed. Social spaces are okay but mostly closed due to COVID-19. The internet and the WiFi speeds drop out very often without notice. Oh, and sometimes they'll let you know that they're turning off water for "water works" literally 8 hours beforehand. I still have to pay the full price, despite the building not even being finished on move-in and consistent maintenance issues. Just go across the street.
Although there have been multiple mishaps, Onyx still didn’t care to reduce or compensate in anyway. Onyx takes no interest in their residents mental health or health in general.
Personally, I believe the management at onyx is terrible. It’s not worth what you are paying for and there has been a lot of trouble with the building. you have limited heating, where as any other other accommodation you can usually control it. They try justify everything when they could easily sort it out. Other than that, the buildings pretty.
Do not live here it is a scam I do not feel safe in this building because of so many safety issues and the flooding has caused me to move out for my own piece of mind as it caused me to become mentally unstable and paranoid. DO NOT LIVE HERE!!! The pictures are very deceiving and it is very overpriced and there have been way too many issues here
The building and the social areas look beautiful. They staff are really nice and helpful. The price is alot to be honest
I would not recommend Onyx as the staff that be rude, especially the security staff. They told me a refund would occur and 3 months later it has not. There is always maintenance works and it is noisy, they built it too quick and there have been numerous issues.
Very small rooms, not worth £7,000+ a year. Most accommodations provide weekly/termly kitchen cleans, Onyx don’t. Also, don’t be fooled by photos shown of the kitchen. It looks better than it is, and we’re not even provided a kettle, toaster or vacuum but in the pictures you’re shown a lamp, rug, cutlery. Very misleading images and presentation of the place. Further to this, maintenance issues are dealt with well but any time you have any other issues, Onyx are very tight with what they give back to you. For example, I had a meeting with them about mould and poor finishings in my room, yet they didn’t even offer any monetary reimbursement despite the accommodation being a new build and therefore should be finished to the highest standards.
The effort to make Onyx liveable during Covid was pretty lacklustre. All of the social spaces were closed prior to Governmental Guidelines and also extended past them. Gyms opened up on the 13th of April. Currently, we are only allowed one household in the gym in which we have to book weeks in advance. Amazing potential for the social spaces however instead of trying to manage them by increasing sanitation, they just closed them. We paid for many services we did not receive.
Not the greatest experience this year
Flood. Fire. Flood. Depression. Bad experience. Not allowed to use social areas. Forced to pay full rent for facilities we couldn’t use
Horrible Place to stay Staff are rude The pics u see on the sites are fake they aren’t real. We literally have broken beds and paint splatters on the floor If you first year don’t stay here you feel left out of aston