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The Open University can be summed up in very few words. Reactive NOT Proactive. They make the same mistakes over and over again and can only be described as complacent. Poor in ALL ADMINISTRATIVE AREAS which causes stress and upset to Students and Tutors alike. Disorganised poorly managed departments
Don't go to The Open University!!!! Nothing good about this University. They just want your money without any student support, any information provided. If you have any problem, they won't help you especially if you are postgraduate student. You can send to them complaint but they will ignore you anyway. There are many new- excellent Universities who provide distance learning, just don't go to the Open because you will regret your decision like me. Maybe they were good 20 years ago but not anymore.
This used to be a fantastic institution. Sadly it appears to have gone the way of many focusing on process over humanity. If you can at all spare the time do not use the OU. If you have absolutely no choice then go in with your eyes open, For the lack of support and lack of quality and availability of tutors you are much, much better studying yourself.
Despite being an online university, the staff are very supportive and give exemplary feedback that really allows you to learn and fulfill your potential. Tutors have an understanding of the needs of mature students who are working full-time and studying simultaneously. The books and online study materials are of a very high standard. I am very proud to be an OU student and would recommend it over any "brick university" that I have previously attended.