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Have throughly enjoyed staying at all saints green and I’m very pleased i went with this option. I have recommended it to friends coming to uni next year. the staff are great and all issues have been solved in great time. the location is perfect for everything that we’ve needed. the kitchens and rooms are all perfect size, storage space in the rooms are perfect as well in my opinion. wifi hasn’t had any issues which i know is important for a lot of people. there are a few snags and flaws throughout the building but nothing that’s uncommon or an actual issue.
I have really enjoyed my time at ASG, it is a good place for a first year to live as it’s so close to the university buildings and town. Also easy to meet other people in the building and make friends.
Great value of money compared to the other student halls in Norwich, property management can sometimes take time to replace/repair broken appliances. However all staff are lovely and very approachable.
Overpriced and unorganized. There's been very little to no support during Covid. I was expected to pay rent dispite going home during the winter lockdown. My room is right next to the bus station so there is constant noise. I can't sleep at night because of being woken up by loud people and no one seems to care. Prices are higher than they need to be with ridiculous charges on top. It's very common for things to go wrong in the building, such as when there was water coming though the side facing the bus station, through both my kitchen and bedroom. Receprion operates at limited times during the day which makes it difficult to pick up parcels. There are also roadworks going on outside the building which have been happening for the past few weeks. The noise is very intense and distracting which makes it difficult to study and have online lessons. Awful halls! Dont stay here unless you love noise, being messed around and want to sleep to be disturbed.
It's well organized student place. I really liked it however it is shame that you can't stay more than a year.
Awful. Stupid management and doesn’t care about student’s voices. Can’t sleep at nights because people are making loud noises and the head of the accommodation doesn’t seems like to care at all.
- Price for the room was way higher than it needed to be, plus ridiculous charges on top. - things break and take ages to be fixed. There was once sick on the floor for more than 3 nights. - water is full of limescale making it taste awful and impossible to keep your bathroom clean (water in Norwich is generally like this, but ASG was way worse than any other house/flat i’d been to. - moved the smoking area to a place unwatched by CCTV, which lead to a student getting mugged when he went out for a cigarette at night. - only 3 washing machines for 228 student.
The security gards always get there between an hour and an hour and a half late its unsafe
All Saints Green is a great place to meet new people. I was anxious about arriving at the halls and not knowing anybody. The staff made me feel welcome and some NUA students showed me to my room. During my stay we as a flat had a few problems with a few members of the flat not cleaning the kitchen. After asking staff to hold a kitchen meeting with the whole flat we got a plan together and the flat stayed a lot cleaner. I liked the parcel collection at reception. This meant that i did not have to wait around for my delivers, staff signed for them and held them in the office. My toilet seat broke during my stay and the on-site handy man was able to fix it the same day. There is limited laundry machines but if you put a wash on in the morning then there is always one available to use. I found the building to be clean and the staff friendly. I would recommend this accommodation to my friends.
I found it absolutely appalling. Security guards were an issue. They turned up around half an hour late if not more, and didn't care for residents at all. Refusing to ask other tenants to turn their music down on weekdays at 3:00am - when everyone had to be at uni the next day. Maintenance was ridiculous. The main part of halls flooded and we were without wifi for a week, preventing any uni work etc. In my flat three rooms, one being mine, had an issue with the lights powering out at least 3 times a day for a week and a half. We had to call someone to fix them every time and it took a lot of nagging over a week for them to actually get someone to sort it. When I handed my keys in, I spent 3 hours cleaning the kitchen to prevent any money being taken from the deposit. We even got the staff to look at the kitchen to confirm there was nothing chargeable when I left. I was still charged for damages after I had handed in my keys. Awful halls! Charging too much for very little. Rip off
The bedrooms were really nice besides the fact the shower would never drain (I reported it many times with no one fixing the issue) My main problem with the building is that the 'security' guards were awful! We had a one guard sit there with a VR headset on so couldn't see a thing, another got high and drove his motorbike around in the cortyard and the regular ones were never in on time making it difficult to pick up parcels.
It was alright as i did get a chance to meet some really great people and the common rooms allowed enough space for some great pres and flat parties. Although, the security and front desk people were very rarely there? I usually had uni in the morning and had a lot of early nights so I would basically never see them unless I went out of my way to. Especially since you could could only collect packages when they were in resulting in having to go into the lobby after 10 or 10:30 and waiting until the security showed up which was often a bit late anyway. I was also showering one time and a security guard walked in ! my door was locked and everything! and i usually keep the shower door open a bit because the steam gets intense.. Needless to say, their room visits sometimes felt random and unprofessional.
It is such a lovely accommodation with really big, light bedrooms and communal areas. The kitchen includes three sofas so there's so much room to socialise together! It is expensive but worth it if you want to stay somewhere nicer than most student halls.
I think All Saints Green got a worse reputation than it deserves because it’s the people who had a specifically bad time who are vocal about it. Yes, the rent price is pretty high. Yes, the staff can sometimes be unresponsive. And yes, internet was trashy during peak times of the day and went out completely for a week once after a leak. But the staff did relocate students to a hotel for free for a couple nights, and I’d say that as long as you didn’t cause problems, the staff was happy to reciprocate. Being across from the bus station is a little weird because people on the busses look into the windows on the lower floors. But the general location of ASG is fantastic and Uni is only a 10-15 minuet walk away max. You clean your own room and kitchen space, and then ASG sends a cleaner around to vaccume all of the hallways and clean the stair wells and front lobby area. It’s a new building and keeping a bunch of uni students happy cant be easy in general.
There's not much I can write which hasn't already been said in the previous review, however I would like to mark multiple incidents of things going missing from our flat including full pouches of Tobacco over night. We believe it was one of the security guards and we reported the incident to Reception and we never heard anything back. The complete lack of communication and how frequently security walk into your own flat for no reason made all of us feel uneasy. Me in particular when I had a security guard trying to walk into my room whilst I was in bed, upon noticing the light from the hallways entering my room I called out and was met with a response from the security guard, wandering our flat for no reason, "Oh sorry, I saw the door was open". You pay incredibly high prices to live in these halls and for these things to happen is unacceptable.
To start of with the the positives : Location is actually banging, like Sainsbury’s is next door , gyms are a 7/10 min walk , uni is like 15 min walk, so overall the location is very convenient. Negatives : It’s bloody isolating. You can get quite lonely .Like the place looks abit like hotel halls , so it’s fine for a bit but realistically there’s only so long you feel okay with having to live in a hotel like environment. PEOPLE ARE SO JARRIN WITH THE KITCHEN LIKE ABSOLUTE PIGS . PEOPLE DONT KNOW WHAT CLEANLINESS IS . Ew . I was among the unlucky lot, as my flat mates were banging people but man they struggled with the kitchen. It’s proper piss take. It was always pressured upon us that we have to keep things clean other wise there were heavy fines smh. Which in all is not that bad actually, it did make people clean . The hobs and ovens are trash. OVER PRICED !!!! THE MATRESS GAVE ME LONG TERM BACK PROBLEMS. Get your own man. Just pray yoir living with clean people.
All Saints Green is in a really central place in Norwich making everything you could imagine really accessible! So that is something I can’t fault. I believe that the price of the rooms would be much more fair if the washing machines were free (£2.70 per wash) and that there were more (3 washing machines for over 200 people) and that the cleaning services extended to the communal areas and not solely the corridor area. I also found that the management team were harsh in the final inspection and took money off the deposit such as carpet tiles which were just worn and not damaged. I found that when damaged were reported they were dealt with fairly quickly. The rooms are really nice with nice large windows. However there is not masses of storage included. Overall this is an okay student halls but could definitely be made better
Not gonna lie, the place is an absolute joke. You get severely ripped off for the money you pay (they've been increasing the rent by £5 a week every year since the building opened by the way) and they don't even provide anything. There were so many problems with the building, the ovens stopped working maybe twice per week and they feel the need to threaten for with a bill for hundreds of pounds if you don't keep your kitchen completely clean. We had an issue where there was a leak in the building which completely cut off electricity and we had no WiFi for days meaning I couldn't do any university work and we lost all the food in our fridge/freezers (which they only told us via email that we would be able to get the money back for them rather than actually talk to us face to face or call us) and all we got was £5 off our rent for the next term. I emailed multiple times throughout the year detailing issues I've had within the building but the only ones they responded to were about rent.