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https://www.crm-students.com/hatfield/luna

Most helpful review

A great overall experience! 100% recommend this accommodation. Staff are lovely and super attentive.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member569758
On 1st July 22
verified Verified student
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Hatfield Hall Rankings


Curzon Point #1
de Havilland #2
Telford Court #3
Luna

Not Ranked*

*Minimum 10 reviews required to be ranked.


Most helpful review

A great overall experience! 100% recommend this accommodation. Staff are lovely and super attentive.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member569758
On 1st July 22
verified Verified student
Read all reviews

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Read Luna Reviews


Student Review: 1.9 /5
By member12102992 On 6th March 24 verified Verified student

Location and amenities are nice but not worth the troubles you will have to put up with because of the poor property management. Very unsafe. All the staff (even the night security) has access to any room and can walk in at any time with no explanation. Management can not be held responsible for theft and lack of cleanliness in common areas, laundry rooms, bin areas- in fact, management can't be bothered to do much else other that waltzing into your room particularly in your absence. Bin area is filthy? We're going to threaten other residents and not do anything else. Keep your trash in your room. Heating broken? No reply for 5-10 working days, freeze in your room. Drains clogged? We have no maintenance this week. Deal with it. Got coerced by an external agency to book this instead of uni halls. Paying 2-3k extra to put up with a boatload of troubles.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2.7 /5
By member672089 On 4th October 22 verified Verified student

Honestly worst student accommodation I’ve ever been too No reply to emails and even when issues are logged they are never fixed Been complaining about heating for a month now was told to get a heater or another blanket Yet I’ve paid for rent , the corridor always smells like the toilet

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.9 /5
By member569758 On 1st July 22 verified Verified student

A great overall experience! 100% recommend this accommodation. Staff are lovely and super attentive.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.3 /5
By member469757 On 1st July 22 verified Verified student

The reception team on site are always supportive and on hand to assist, they put a lot of time into making sure that students are good and apart of the community and welcome on site. They’ve made my university experience a lot better being away from home

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member769756 On 1st July 22 verified Verified student

One of the best places to live. I have been here 3 yrs and this year was one of the best years.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member969755 On 1st July 22 verified Verified student

Luna is a nice accommodation with great staff and management

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.7 /5
By member1065773 On 28th January 22 verified Verified student

Good accommodation. A central-location not to far from the uni

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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