|Pentre Jane Morgan||#4|
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Staff extremely rude. Not a personal experience, but one of a close friend. After letting the staff know that she would be arriving at 7, and filling in a form, so they were well aware, they denied all knowledge of this and were unable to give her the keys to her room. After waiting for several hours, she contemplated the idea of having to spend a night in their reception. Luckily we were able to provide somewhere for her to stay, but for all they cared or knew, she could have been sleeping on the streets. When we returned with her with her bags the next day, the reception staff were extremely dismissive and unhelpful. When we attempted to move her extremely heavy bags up several flights of stairs, another member of staff wouldn't let us help her - he also refused to help her either, giving no decent reason as to why he wouldn't. Therefore leaving her to struggle with her belongings for the 2nd time in 24hrs.
Overpriced for what you get. If you want sea views I recommend the uni accommodation. One hoover shared between the whole building Not all the windows open in my room or flat. Better value for money elsewhere. Internet has been fine and fast. Company and staff response to the Covid situation has been awful. Personally I'd say again, uni accomodation is far better value for money and services. Laundry room is one of the most expensive in Aberystwyth too.
Stayed here in second year of uni in a classic en suit. The rooms are very spacious with double beds, lots of storage for clothes and other belongings (including large built-in wardrobe, under-bed storage, drawers and shelves). En suit was very nice, with a good shower. The staff was exceptionally friendly, making me feel very welcomed. The reception take in post for you, meaning you'll never miss a parcel. The prices are very reasonable, cheaper than the equivalent university accommodation; not as cheap as some student houses, but much nicer and more modern however. Highly recommended for students looking for accommodation.
Great place, lived here for a few years and got only good things to say about the staff and the rooms, if you have a problem it gets sorted nearly the same day most of the time, don't know what all these other negative reviews are about, can't see the staff being anything other than great tbh.
Awful place. Fire doors have gaps under and next to them so it's like trying to sleep in a wind tunnel, and obviously they're not actually fire proof!! Electrics are unsafe. 3 days after reporting the problems still no one from maintenance has even looked at them. They say you have a 14 day cooling off period, but they won't honour it if you want to cool off. Avoid these halls like the plague!!
Great for the sea view, but that's all. Accommodation vastly overpriced. I had leaking windows and nothing was done, bathroom out of order for months and months, due to severe leak from the roof and prices once promised for the following year, changed with no notice or reason as to why.
Would not recommend Damp in room which was just painted over Electrical fire due to heater swich. Heater swich was reported to be not working. But was told to turn off a fuse box. Turned it back on and I was on fire. Reception staff can be a bit off WiFi slow in evenings No social events planed as a hall even though it says that on the website.
Very poor. Damp in my room which was only painted over and a house mate had an electrical fire due to the heater swich failing. Had been reported but they said just turn it off at the fuse box..... a few weeks later turned it back on a it caught fire!! Reception staff can be a little off and don't seam very helpful. WiFi is slow on the evenings. Expensive when compared to private accommodation. Would not recommend! !!!!!
Room had terrible damp and the space under the "lift up" bed was literally just concrete from the foundation underneath, not even a bit of floorboard or something! Couldn't open any of the windows in the flat - not even in the kitchen which didn't have working extractor fans for months! Things just fell off the walls whether it was shelves or towel rails (not from misuse, we're talking second week) and it was horrid As another review said, don't live here if you enjoy the internet - WiFi and wired internet was awful and if you complained you were told to contact an external company who did nothing as they wanted at least 8,000 other students to complain first to make it worth their time! Only thing that makes it worth it is the atmosphere and the staff, otherwise overpriced and generally crappy!