I am from Amman, Jordan.
When I decided to apply for the UAL, they welcomed and treated me in a good way with quick responses to my e-mail and I applied and I paid the tuition for a short course for the summer course of 2017, they sent me the confirmation.
After I got the confirmation and all the papers from the university I applied for the UK embassy to get the Visa but its been rejected TWICE.
The UK Embassy told me that they phoned the University to check about the confirmation and that I applied and paid the tuition but the UAL reply was: No, he is not a student at our university.
The time passed and I couldn't apply again because the course would start in few days as the Visa takes from 2 to 3 weeks to be done.
Anyways, I sent the UAL an email to get a refund because of the rejected Visas and to get my money back, their emails responses were so slow and they rejected to refund me as I sent them all the papers and the proofs that I applied TWICE.