4.07 / 5

Lancaster Complex Reviews

11 Reviews by Students
#6 out of 11 halls at Brunel University London

How do you rate Lancaster Complex?

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Most helpful review

The management of this hall fails to meet basic standards, upon arrival the door barely locked and provided no security to the room. The frame was fractured and clearly the accommodations team neglected assessing the quality of the rooms during the summer before letting them. This issue then took a month to resolve in part to a lethargic and uninterested accommodations office that seemed only to offer words over action. The resources (namely planon) was pathetic, servers repetitively down and despite being told my issue was being resolved it took further pursuit and eventually an email direct to complaint for anything to actually happen. I can't fault to cleaners despite the aggressively inconsiderate flatmates who refused to clean up after themselves, the kitchen would always be spotless on a Monday. The room is relatively spacey and the bathroom is very good, however I find it hard to recommend the hall following the experience I have had when dealing with such an important issue.

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member843974
On 24th November 19

StudentCrowd Hall Rankings


Isambard Studio Flats #1
Bishop Complex #2
Chepstow Hall #3
Fleming Hall #4
Lancaster Complex #5
Mill Hall #6
Galbraith Hall #7
Faraday Hall #8
Isambard Complex #9
Saltash Hall #10

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Most helpful review

The management of this hall fails to meet basic standards, upon arrival the door barely locked and provided no security to the room. The frame was fractured and clearly the accommodations team neglected assessing the quality of the rooms during the summer before letting them. This issue then took a month to resolve in part to a lethargic and uninterested accommodations office that seemed only to offer words over action. The resources (namely planon) was pathetic, servers repetitively down and despite being told my issue was being resolved it took further pursuit and eventually an email direct to complaint for anything to actually happen. I can't fault to cleaners despite the aggressively inconsiderate flatmates who refused to clean up after themselves, the kitchen would always be spotless on a Monday. The room is relatively spacey and the bathroom is very good, however I find it hard to recommend the hall following the experience I have had when dealing with such an important issue.

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member843974
On 24th November 19

Lancaster Complex Information

Price from £152.74 per week (subject to availability)
CateringSelf-catered
No. of rooms498
CampusMain Campus
PostcodeUB8 3PH

Q&A


Q
What size are the beds in Gordon Hall?
By member933711 On 31st August 18
Q

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Read Lancaster Complex Reviews


0
Student Review: 3 /5
By On 24th November 19

The management of this hall fails to meet basic standards, upon arrival the door barely locked and provided no security to the room. The frame was fractured and clearly the accommodations team neglected assessing the quality of the rooms during the summer before letting them. This issue then took a month to resolve in part to a lethargic and uninterested accommodations office that seemed only to offer words over action. The resources (namely planon) was pathetic, servers repetitively down and despite being told my issue was being resolved it took further pursuit and eventually an email direct to complaint for anything to actually happen. I can't fault to cleaners despite the aggressively inconsiderate flatmates who refused to clean up after themselves, the kitchen would always be spotless on a Monday. The room is relatively spacey and the bathroom is very good, however I find it hard to recommend the hall following the experience I have had when dealing with such an important issue.

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 12th March 19

One of the best halls on campus

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 4th March 19

Best experience , learned so much

Value for money
Location
Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 13th February 19

Really good halls, done of the best at the uni easily

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 13th February 19

It just feels like home.

Value for money
Location
Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 10th February 19

Had a flat of 10 and definitely made friends for life

Value for money
Location
Hall management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 3 /5
By On 8th February 19

Cleaner barely clean

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 3 /5
By On 28th July 18

Not bad rooms but zero common areas aside from the small kitchen

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 10th August 17
Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 12th August 15

The halls are boss, no doubt.

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 3 /5
By On 10th July 15
Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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