|Isambard Studio Flats||#1|
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The management of this hall fails to meet basic standards, upon arrival the door barely locked and provided no security to the room. The frame was fractured and clearly the accommodations team neglected assessing the quality of the rooms during the summer before letting them. This issue then took a month to resolve in part to a lethargic and uninterested accommodations office that seemed only to offer words over action. The resources (namely planon) was pathetic, servers repetitively down and despite being told my issue was being resolved it took further pursuit and eventually an email direct to complaint for anything to actually happen. I can't fault to cleaners despite the aggressively inconsiderate flatmates who refused to clean up after themselves, the kitchen would always be spotless on a Monday. The room is relatively spacey and the bathroom is very good, however I find it hard to recommend the hall following the experience I have had when dealing with such an important issue.