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Overpriced compared to what was on offer at other halls but you pay for a nicer building, really friendly and helpful staff and a very quiet living environment. During my year we didn't get any cleaning services though we did have inspections every month or so. Socially it was very quiet, which I saw as a plus, though they did organise pool tournaments and movie nights fairly regularly and the common room did become a party spot some weekends.
The internet was terrible all year, our kitchen was really small compared to the Marketgate kitchens, (accommodation which you pay far less for) they had builders working on the outside of the building who looked directly into our windows for months, and the washing machines constantly broke down. Good points are the location is really handy, the staff are friendly and the rooms are all spacious and come with desks and storage space. If you're going to live in the city centre, I wouldn't recommend Phoenix Court.