3.78 / 5
3.78 / 5
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Most helpful review

Phoenix Court is in the heart of Sheffield, situated just off West Street, which cuts through Sheffield City Centre. (5 mins from University, 1 minute to the tram station, 2 mins from a Tesco or Sainsburys). The staff are excellent; quick to solve problems and always friendly. The WIFI is speedy, the rooms reasonably spacious and the amenities are more than adequate; plenty of storage space and plug sockets. The laundry room is simple and easy to use, with washers, tumble dryers and an iron should you need it. I would highly recommend staying here.

Value for money
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Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1252804
On 3rd December 20

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Most helpful review

Phoenix Court is in the heart of Sheffield, situated just off West Street, which cuts through Sheffield City Centre. (5 mins from University, 1 minute to the tram station, 2 mins from a Tesco or Sainsburys). The staff are excellent; quick to solve problems and always friendly. The WIFI is speedy, the rooms reasonably spacious and the amenities are more than adequate; plenty of storage space and plug sockets. The laundry room is simple and easy to use, with washers, tumble dryers and an iron should you need it. I would highly recommend staying here.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1252804
On 3rd December 20

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Read Phoenix Court Reviews


0
Student Review: 1 /5
By On 22nd March 21

appalled by this accommodation, the only good thing going for it was the accommodation manager who has now left. flats are riddled with mold and damp, wifi is appalling and i have had no hot water in my bathroom for a week now. the location as far as distance to amenities is ok but can be very loud and i witness several activities that im not sure are legal outside my window. there are no windows in most the bathrooms or kitchens and extraction barley works. i have had issues since i moved in and now, 7 months into my contract are still having issues. the heating is done by storage heater so its really hard to control the heat of your room. additionally the lift and stairs are constantly filthy because we are living basically on a building site which non of us were informed about when booking our room. i was greeted the other day by big orange roadwork barriers blocking the lift and courtyard access. the whole building smells funny. would' recommend this accommodation to anyone.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 3 /5
By On 3rd December 20

Good location, near Tesco Metro and University. The kitchen space is a bit small, a lot of construction going on which is loud in the morning. The worst part is the WiFi, in the website they said 100mbs but in reality is only 10mbs Maximum, which is very slow and is not what they promised

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Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 3rd December 20

The location of the accommodation is amazing and the manager is very helpful! But there are some troubles with the rooms - the internet is quite poor on the 3rd floor; the storage space in the refurbished rooms is insufficient - I would use more cupboards and shelves; there are problems with the hot water in the shower (no hot water through the small shower head); there are no toilet paper stands in the bathroom. There are also occasional problems with the laundry facilities - washing machines not draining properly and driers leaving clothes wet.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 3rd December 20

Phoenix Court is in the heart of Sheffield, situated just off West Street, which cuts through Sheffield City Centre. (5 mins from University, 1 minute to the tram station, 2 mins from a Tesco or Sainsburys). The staff are excellent; quick to solve problems and always friendly. The WIFI is speedy, the rooms reasonably spacious and the amenities are more than adequate; plenty of storage space and plug sockets. The laundry room is simple and easy to use, with washers, tumble dryers and an iron should you need it. I would highly recommend staying here.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 2nd December 20

amazing!! I love Kate forever!!

Value for money
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Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Phoenix Court
On 19th January 21

Thank you so much for your feedback!

As much as I would love to take full credit, the whole Phoenix Court team work extra hard to ensure that all residents feel safe, heard and like they are living at a 'home away from home' rather than just in a room. I will pass your feedback onto my team as I know that they will be happy to hear that you are impressed with the high level of customer service which Phoenix Court Provides.

Thank you, Kate and the Phoenix Court Team :)


0
Student Review: 4 /5
By On 2nd December 20

I have really loved my time at Phoenix Court! It's in a perfect location, super quiet and calm and really close to the university buildings. Kate is a great manager - always on top of every concern and giving us regular updates of what's going on in the building. I'm in a standard cluster room, and the bedroom itself is pretty large, except the kitchen and the bathroom are very small. The ventilation is also pretty bad so whenever you use the kitchen it will smell like food for a few days. I would recommend buying another mini fridge and a few extra storage containers for the countertops as there is barely enough room in the kitchen for two people. For the price you're paying, however, it's a super good deal even with the size. There were a few internet problems where we were without wifi for a few hours, and once over the course of the weekend. The laundry was also a little pricey. But altogether, Phoenix Court is a great place if you want to save money. It's very comfortable.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 2nd December 20

The management team is very helpful. They are friendly and supportive. There is a tesco nearby and the accommodation is located at the heart of Sheffield. The current WiFi is still upgrading and it's a bit slow.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 2nd December 20

The location is very convenient for uni and shops, site staff is always lovely and helpful! Social experience would probably be better if there's no COVID, but that's the same everywhere.

Value for money
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Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Phoenix Court
On 22nd January 21

Hello member1152742!

We're so happy that you're able to benefit from our great location! Phoenix Court is only a few minutes walk from both uni campuses, supermarkets, shops, resturants, bars and public transport so it's really handy! The entire Phoenix Court team great pride in going the extra mile to help our residents and to make their stay at Phoenix Court full of fond memories so I will definitely pass this positive feedbacl back to the whole team. You're completely right, we had so many different ideas for events on (and off-) site but unfortunately due to COVID we havn't been able to put many on at all. If you have ANY suggestions for socially distanced/online events that we could organise then please let Kate know .

Thank you so much for your review,

Kate and Thoe Phoenix Court Team :)


0
Student Review: 4 /5
By On 1st December 20

Cheapest accommodation in Sheffield which is good. Manager is nice and helps you out with any problems you may have. The bedrooms are also decent sized.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 1st December 20

Hope there are bigger fridges provided in each apartment Everything else seems good tbh Would be nice if like events could be held (BBQ nights or something like that ) to get to know other people!

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Phoenix Court
On 22nd January 21

Hello member552737 and thank you so much for your feedback!

Our kitchen sizes varies between our 1, 2 and 3 bedroom flats as does the ammount of fridge/freezer space available. If you're still wanting a larger fridge then please speak to Kate and she will do her best to help resolve this. Either pop into the office or ring/email her as normal.

We're so glad to hear that you're happy with your accommodation and on the event front - we feel exaclty the same way! We're really keen to organise events and we have lots of ideas for different events (a BBQ and petting zoo - think alpaca, goats rabbits and etc - is actually one of their ideas!) but due to the impact of covid and associated government imposed restrictions we can't organise any events like that. We're hoping that this will change soon but in the meantime, if you have any ideas for socially distanced or online events that we could put on then please let Kate know.

Again, thank you for your review,

Kate and The Phoenix Court Team :)


0
Student Review: 4 /5
By On 1st December 20

I think there should be a table in the kitchen, and the wifi here is intermittent,the other things are perfect.

Value for money
Location
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Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 1st December 20

The wifi usually blocks. Superior rooms have fewer drawers and shelves than standard rooms, which makes a little uncomfortable.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 3 /5
By On 1st December 20

The wifi signal in my room is very weak and i' ve called the Wi-Fi company but no reaction. This situation is last for 2 months

Value for money
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Phoenix Court
On 19th January 21

Hello member452716 and thank you for your feedback,

Upgrading Phoenix Court's wifi was an extremely important project for us and unfortunately this was delayed due to the impact of covid-19. Though this delay was out of our control we want to apologise for the inconvience this caused as whether you are studying or chilling we understand how important high internet speeds are to our student residents and especially during a pandemic lockdown. We hope that you were one of the residents who spoke to Kate (Phoenix Court student accommodation manager) as she was able to put things in place to help those most affected.

Since your review, Phoenix Court has upgraded to fibre optic broadband and this has resulted in a massive boost in our wifi speed of up to 100Mbps which has been noticed and praised by residents. If you are still struggling with your wifi signal/speed then please come and let Kate know so she can investigate and rectify this. As always, she is available 0900-1700 Mon-Fri in the office or you can call/email her on the details you've been given.

Thank you again for your feedback, we really value it

Kate and the Phoenix Court Team :)

  


0
Student Review: 4 /5
By On 1st December 20

Kate the accommodation manager is one of the best i have come across, nothing is too much to ask her and she will do her best to ensure that the residents are having a positive experience. She will allways ensure that the site is safe and clean and we have acsess to all the amineties needed to live. Pheonix court is a good place to live and close to everywhere in the city centre

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Phoenix Court
On 19th January 21

Hello and thankyou for your review

As much as I would love to take full credit, the whole Phoenix Court team pride themselves to deliver excellent customer service to ensure that all of our residents feel safe, heard and like they are living at a 'home away from home' rather than just in a room. I will be passing your positive feedback onto my team as I know that they will be happy to hear that you are impressed with the high level of customer service which the Phoenix Court team provides. We are really happy to hear that you beleive Phoenix Court is a good place to live and we're happy that you're able to take advantage of it's great location only because a few minutes walk away from both university campuses, shops, resturants, bars and public transport.

Thank you again for your feedback,

Kate and the Phoenix Court Team :)


0
Student Review: 4 /5
By On 1st December 20

Phoenix Court is brilliant for Sheffield students, as the location is conveniently in between both universities! For the price we pay, the rooms are very worth it, and as there are only 1 person, 2 person, and 3 person flats, the kitchen is usually decent in size. We have a wonderful accommodation manager who is always working to make improvements and listen to our concerns. There is a good maintenance team to help with issues. Whilst there is not a common room, it is possible to easily meet neighbours and see others in the courtyard. The wifi has sometimes had a few issues but has been good enough for me to do my uni work. All in all, I think Phoenix Court is brilliant for the student life.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Phoenix Court
On 19th January 21

Thank you so much for your feedback Victoriaebj,

We do think that Phoenix Court is in a prime location for students as it is only a few minutes away from both universities, resturants, shops, bars and tram stops so we're glad that you're able to take advantage of this. All of our staff Team at Phoenix Court, whether it's the accommodation manager, our residential coordinators or our maintenance contractors, pride themselves of delivering an excellent customer service to all residents so we're delighted to receive your feedback on this. Since your review, we have upgraded to fibre optic broadband which has greatly boosted Phoenix Court's wifi speed.

Thank you again for your reivew,

Kate and the Phoenix Court Team :)


0
Student Review: 3 /5
By On 1st December 20

The accommodation manager is amazing, always welcoming and have a big kind heart. The accommodation is still under a bit of refurbishments, and hopefully, the wifi and the cleaning will be sorted in the next month. Many flats are fully refurbished and absolutely brand new. Therefore their value for money is perfect. The location of the accommodation is right in the city centre making it very convenient for all and any travel. Different flats have different floor plans. However, generally they are all adequate. The flat I am in has a great floor plan with amazing big kitchen and big rooms with windows and a nice view. Overall, the little issues left to do any refurbishment should be sorted soon, once that’s done, this accommodation will become my recommendation to all and any students looking for a place to live in.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Phoenix Court
On 19th January 21

Hello Bishoy and thank you so much for your review of Phoenix Court!

Our staff at Phoenix Court really do pride themselves in going the extra mile to ensure that each of their residents feel welcome, safe and heard so they will be really pleased to hear this feedback. You can check out what exciting new flats were currently refurbishing here. Since your review we have a new site cleaner and we've upgraded to fibre optic broadband so our wifi is a lot faster now. We're really pleased that you're happy with your room, flat and location of Phoenix Court.

Thank you again for your review, Kate and the Phoenix Court Team :)


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