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How do you rate The Student Lodge?

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Most helpful review

I'm classed as legally disabled under Autism Spectrum Disorder, and I have been mistreated and manipulated whilst staying in one of their many converted buildings, specifically URB13, En Suite Room. At the start of my University year I struggled to come out of my room, socialise with others, go into the kitchen. I didn't use the kitchen for months, only going in when nobody else was in, as a way to cope with my social anxiety. I'm always the one who has to mop up and vacuum everything in there, despite never using it much. The water is always turning cold, the heaters are almost never on, and the wifi is constantly having problems. All issues reported result in the same treatment, send someone round after a WEEK and then say it's fine, for it to do the same thing all over again. I'm almost pretty certain they blocked me from emailing them or put my emails in the bin before reading them.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member859896
On 10th June 21
verified Verified student

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Most helpful review

I'm classed as legally disabled under Autism Spectrum Disorder, and I have been mistreated and manipulated whilst staying in one of their many converted buildings, specifically URB13, En Suite Room. At the start of my University year I struggled to come out of my room, socialise with others, go into the kitchen. I didn't use the kitchen for months, only going in when nobody else was in, as a way to cope with my social anxiety. I'm always the one who has to mop up and vacuum everything in there, despite never using it much. The water is always turning cold, the heaters are almost never on, and the wifi is constantly having problems. All issues reported result in the same treatment, send someone round after a WEEK and then say it's fine, for it to do the same thing all over again. I'm almost pretty certain they blocked me from emailing them or put my emails in the bin before reading them.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member859896
On 10th June 21
verified Verified student

Q&A


Q
When is it possible for me to view please let me know ASAP
By member767928 On 7th April 22
Q

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Read The Student Lodge Reviews


Student Review: 1 /5
By member859896 On 10th June 21 verified Verified student

I'm classed as legally disabled under Autism Spectrum Disorder, and I have been mistreated and manipulated whilst staying in one of their many converted buildings, specifically URB13, En Suite Room. At the start of my University year I struggled to come out of my room, socialise with others, go into the kitchen. I didn't use the kitchen for months, only going in when nobody else was in, as a way to cope with my social anxiety. I'm always the one who has to mop up and vacuum everything in there, despite never using it much. The water is always turning cold, the heaters are almost never on, and the wifi is constantly having problems. All issues reported result in the same treatment, send someone round after a WEEK and then say it's fine, for it to do the same thing all over again. I'm almost pretty certain they blocked me from emailing them or put my emails in the bin before reading them.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1.6 /5
By member756031 On 11th April 21 verified Verified student

Absolutely disgusting to not reimburse young woman when the windows are clearly faulty and not fit for anyone to live in. Customer service team are absolutely horrible and sarcastic which I find unprofessional and rude.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1 /5
By member956028 On 11th April 21 verified Verified student

They stole my deposit and haven’t returned my emails / calls, very rude. Do not stay here it is not worth it.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1 /5
By member656025 On 10th April 21 verified Verified student

Rude staff, wouldn’t recommend.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1 /5
By member556022 On 10th April 21 verified Verified student

Worst experience. Pigeon infestation in my room. Rude racist passive aggressive management. Was temporarily homeless due to the lack of care this accommodation provided!!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1.3 /5
By member648198 On 14th May 20

horrible management, and a staff reported as positive for coronavirus

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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