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All Saints Green Reviews

29 Reviews by Students

3.59 / 5
3.59 / 5

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Most helpful review

Met a lot of great people even from other flats and fel very safe living here. The security and management were all nice and always helpful

Value for money
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By member1187605
On 15th June 23
verified Verified student
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Norwich Hall Rankings


Pablo Fanque House #1
Heathfield Norwich #2
Crown Place - Norwich #3
Nelson Court #4
All Saints Green #5
Elm House #6
Paston House #7
Britten House #8
Colman House #9
Constable Terrace #10

*Minimum 10 reviews required to be ranked.


Most helpful review

Met a lot of great people even from other flats and fel very safe living here. The security and management were all nice and always helpful

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1187605
On 15th June 23
verified Verified student
Read all reviews

Q&A


Q
Can a air fryer be used in the kitchen
By member872670 On 24th October 22
Q
Are you allowed a air fryer in the kitchen
By member672610 On 21st October 22
Q
Can you have a fridge in room?
By member1370613 On 4th August 22
Q
In block B the lift has been broken since November 2020, is this going to be fixed ASAP?
By member1055208 On 14th March 21
Q
has the security issue from august 2018 been resolved?
By member842443 On 28th September 19
Q

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Read All Saints Green Reviews


Student Review: 4.1 /5
By member488017 On 24th June 23 verified Verified student

The staff at Asg have been nothing but lovely and polite, always happy to help. The building is kept perfectly and the rooms are amazing quality

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Student Review: 5 /5
By member1387950 On 23rd June 23 verified Verified student

Very good, lovely staff and people

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Student Review: 5 /5
By member1187605 On 15th June 23 verified Verified student

Met a lot of great people even from other flats and fel very safe living here. The security and management were all nice and always helpful

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3.6 /5
By member1187598 On 15th June 23 verified Verified student

Overall a good experience, with great internet, great size room and kitchen, close to everything you need and a range of people to meet that go to NUA. they was a few major issues with timings of issues being resolved and it's definitely a loud location.

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Student Review: 4.1 /5
By member987596 On 15th June 23 verified Verified student

Staying at All saints green was a great experience to have for my first year of university. It was a major factor in socialising and exploring the city of Norwich to the fullest.

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Student Review: 4 /5
By member1287595 On 15th June 23 verified Verified student

Nice and helpful staff and generally a nice place to live. Amazing location pretty much in the city centre.

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Student Review: 2.4 /5
By member587594 On 15th June 23 verified Verified student

not many social spaces, management isn’t the best at communicating or solving issues. no control over noise at nighttime by other residents

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Student Review: 3.4 /5
By member587589 On 15th June 23 verified Verified student

Overall, I like this accomodation. However, we have had both our ovens break at times and only had one between the 11 of us. We have had both our fridge freezers break and alot of food had to be thrown away because they did not send someone out to fix it for over 8 hours! We recieved no compensation and I had to phone multiple times and badger them to do something, like many things here. We have a socket they have never fixed and one of our toasters. This building is so warm in the sunmer, we have sun facing massive windows and one slither of an openable window. Which makes it impossible to cook. The sound proofing here is not good and not to mention the only 3 washing machines and dryers between hundreds of us! Along with that, the washine machines all broke at one point except one and hundreds of us had to queue and share.

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Student Review: 4.4 /5
By member987587 On 15th June 23 verified Verified student

Overall had a really positive experience living here and would definitely recommend to any NUA students!!!

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Student Review: 4.3 /5
By member1287586 On 15th June 23 verified Verified student

It’s a great building with great staff but to make it perfect it needs a smoking area that’s not a 2 minute walk away !

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Student Review: 4 /5
By member987585 On 15th June 23 verified Verified student

The staff were very helpful and respectful of all of our spaces and circumstances, especially when it came to being fair about the deposit.

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Student Review: 4.6 /5
By member1369397 On 9th June 22 verified Verified student

Have throughly enjoyed staying at all saints green and I’m very pleased i went with this option. I have recommended it to friends coming to uni next year. the staff are great and all issues have been solved in great time. the location is perfect for everything that we’ve needed. the kitchens and rooms are all perfect size, storage space in the rooms are perfect as well in my opinion. wifi hasn’t had any issues which i know is important for a lot of people. there are a few snags and flaws throughout the building but nothing that’s uncommon or an actual issue.

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Reply from All Saints Green On 12th May 23

Student Review: 4.6 /5
By member869166 On 26th May 22 verified Verified student

I have really enjoyed my time at ASG, it is a good place for a first year to live as it’s so close to the university buildings and town. Also easy to meet other people in the building and make friends.

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Reply from All Saints Green On 12th May 23

Student Review: 3.9 /5
By member669143 On 24th May 22 verified Verified student

Great value of money compared to the other student halls in Norwich, property management can sometimes take time to replace/repair broken appliances. However all staff are lovely and very approachable.

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Reply from All Saints Green On 12th May 23

Student Review: 2 /5
By member1257508 On 9th May 21 verified Verified student

Overpriced and unorganized. There's been very little to no support during Covid. I was expected to pay rent dispite going home during the winter lockdown. My room is right next to the bus station so there is constant noise. I can't sleep at night because of being woken up by loud people and no one seems to care. Prices are higher than they need to be with ridiculous charges on top. It's very common for things to go wrong in the building, such as when there was water coming though the side facing the bus station, through both my kitchen and bedroom. Receprion operates at limited times during the day which makes it difficult to pick up parcels. There are also roadworks going on outside the building which have been happening for the past few weeks. The noise is very intense and distracting which makes it difficult to study and have online lessons. Awful halls! Dont stay here unless you love noise, being messed around and want to sleep to be disturbed.

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Reply from All Saints Green On 12th May 23

Student Review: 3 /5
By member943492 On 12th November 19 verified Verified student

It's well organized student place. I really liked it however it is shame that you can't stay more than a year.

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Reply from All Saints Green On 12th May 23

Student Review: 1.6 /5
By member1239452 On 18th June 19 verified Verified student

Awful. Stupid management and doesn’t care about student’s voices. Can’t sleep at nights because people are making loud noises and the head of the accommodation doesn’t seems like to care at all.

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Reply from All Saints Green On 12th May 23

Student Review: 2.4 /5
By member1033758 On 5th September 18 verified Verified student

- Price for the room was way higher than it needed to be, plus ridiculous charges on top. - things break and take ages to be fixed. There was once sick on the floor for more than 3 nights. - water is full of limescale making it taste awful and impossible to keep your bathroom clean (water in Norwich is generally like this, but ASG was way worse than any other house/flat i’d been to. - moved the smoking area to a place unwatched by CCTV, which lead to a student getting mugged when he went out for a cigarette at night. - only 3 washing machines for 228 student.

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Reply from All Saints Green On 12th May 23

Student Review: 4.6 /5
By member833667 On 28th August 18 verified Verified student

The security gards always get there between an hour and an hour and a half late its unsafe

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Reply from All Saints Green On 12th May 23

Student Review: 4.6 /5
By member733547 On 22nd August 18 verified Verified student

All Saints Green is a great place to meet new people. I was anxious about arriving at the halls and not knowing anybody. The staff made me feel welcome and some NUA students showed me to my room. During my stay we as a flat had a few problems with a few members of the flat not cleaning the kitchen. After asking staff to hold a kitchen meeting with the whole flat we got a plan together and the flat stayed a lot cleaner. I liked the parcel collection at reception. This meant that i did not have to wait around for my delivers, staff signed for them and held them in the office. My toilet seat broke during my stay and the on-site handy man was able to fix it the same day. There is limited laundry machines but if you put a wash on in the morning then there is always one available to use. I found the building to be clean and the staff friendly. I would recommend this accommodation to my friends.

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Reply from All Saints Green On 24th August 18

Student Review: 1.6 /5
By member633523 On 21st August 18 verified Verified student

I found it absolutely appalling. Security guards were an issue. They turned up around half an hour late if not more, and didn't care for residents at all. Refusing to ask other tenants to turn their music down on weekdays at 3:00am - when everyone had to be at uni the next day. Maintenance was ridiculous. The main part of halls flooded and we were without wifi for a week, preventing any uni work etc. In my flat three rooms, one being mine, had an issue with the lights powering out at least 3 times a day for a week and a half. We had to call someone to fix them every time and it took a lot of nagging over a week for them to actually get someone to sort it. When I handed my keys in, I spent 3 hours cleaning the kitchen to prevent any money being taken from the deposit. We even got the staff to look at the kitchen to confirm there was nothing chargeable when I left. I was still charged for damages after I had handed in my keys. Awful halls! Charging too much for very little. Rip off

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Reply from All Saints Green On 24th August 18

Student Review: 3.6 /5
By member833517 On 20th August 18 verified Verified student

The bedrooms were really nice besides the fact the shower would never drain (I reported it many times with no one fixing the issue) My main problem with the building is that the 'security' guards were awful! We had a one guard sit there with a VR headset on so couldn't see a thing, another got high and drove his motorbike around in the cortyard and the regular ones were never in on time making it difficult to pick up parcels.

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Reply from All Saints Green On 24th August 18

Student Review: 3.1 /5
By member1233509 On 20th August 18 verified Verified student

It was alright as i did get a chance to meet some really great people and the common rooms allowed enough space for some great pres and flat parties. Although, the security and front desk people were very rarely there? I usually had uni in the morning and had a lot of early nights so I would basically never see them unless I went out of my way to. Especially since you could could only collect packages when they were in resulting in having to go into the lobby after 10 or 10:30 and waiting until the security showed up which was often a bit late anyway. I was also showering one time and a security guard walked in ! my door was locked and everything! and i usually keep the shower door open a bit because the steam gets intense.. Needless to say, their room visits sometimes felt random and unprofessional.

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Reply from All Saints Green On 24th August 18

Student Review: 4.3 /5
By member1233508 On 20th August 18 verified Verified student

It is such a lovely accommodation with really big, light bedrooms and communal areas. The kitchen includes three sofas so there's so much room to socialise together! It is expensive but worth it if you want to stay somewhere nicer than most student halls.

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Reply from All Saints Green On 24th August 18

Student Review: 3.9 /5
By KyraKay On 20th August 18 verified Verified student

I think All Saints Green got a worse reputation than it deserves because it’s the people who had a specifically bad time who are vocal about it. Yes, the rent price is pretty high. Yes, the staff can sometimes be unresponsive. And yes, internet was trashy during peak times of the day and went out completely for a week once after a leak. But the staff did relocate students to a hotel for free for a couple nights, and I’d say that as long as you didn’t cause problems, the staff was happy to reciprocate. Being across from the bus station is a little weird because people on the busses look into the windows on the lower floors. But the general location of ASG is fantastic and Uni is only a 10-15 minuet walk away max. You clean your own room and kitchen space, and then ASG sends a cleaner around to vaccume all of the hallways and clean the stair wells and front lobby area. It’s a new building and keeping a bunch of uni students happy cant be easy in general.

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Reply from All Saints Green On 28th August 18

Student Review: 2 /5
By member933502 On 20th August 18 verified Verified student

There's not much I can write which hasn't already been said in the previous review, however I would like to mark multiple incidents of things going missing from our flat including full pouches of Tobacco over night. We believe it was one of the security guards and we reported the incident to Reception and we never heard anything back. The complete lack of communication and how frequently security walk into your own flat for no reason made all of us feel uneasy. Me in particular when I had a security guard trying to walk into my room whilst I was in bed, upon noticing the light from the hallways entering my room I called out and was met with a response from the security guard, wandering our flat for no reason, "Oh sorry, I saw the door was open". You pay incredibly high prices to live in these halls and for these things to happen is unacceptable.

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Reply from All Saints Green On 28th August 18

Student Review: 2.9 /5
By member833500 On 20th August 18 verified Verified student

To start of with the the positives : Location is actually banging, like Sainsbury’s is next door , gyms are a 7/10 min walk , uni is like 15 min walk, so overall the location is very convenient. Negatives : It’s bloody isolating. You can get quite lonely .Like the place looks abit like hotel halls , so it’s fine for a bit but realistically there’s only so long you feel okay with having to live in a hotel like environment. PEOPLE ARE SO JARRIN WITH THE KITCHEN LIKE ABSOLUTE PIGS . PEOPLE DONT KNOW WHAT CLEANLINESS IS . Ew . I was among the unlucky lot, as my flat mates were banging people but man they struggled with the kitchen. It’s proper piss take. It was always pressured upon us that we have to keep things clean other wise there were heavy fines smh. Which in all is not that bad actually, it did make people clean . The hobs and ovens are trash. OVER PRICED !!!! THE MATRESS GAVE ME LONG TERM BACK PROBLEMS. Get your own man. Just pray yoir living with clean people.

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Reply from All Saints Green On 28th August 18

Student Review: 3.1 /5
By member733499 On 20th August 18 verified Verified student

All Saints Green is in a really central place in Norwich making everything you could imagine really accessible! So that is something I can’t fault. I believe that the price of the rooms would be much more fair if the washing machines were free (£2.70 per wash) and that there were more (3 washing machines for over 200 people) and that the cleaning services extended to the communal areas and not solely the corridor area. I also found that the management team were harsh in the final inspection and took money off the deposit such as carpet tiles which were just worn and not damaged. I found that when damaged were reported they were dealt with fairly quickly. The rooms are really nice with nice large windows. However there is not masses of storage included. Overall this is an okay student halls but could definitely be made better

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Reply from All Saints Green On 12th May 23

Student Review: 2 /5
By member433406 On 12th August 18 verified Verified student

Not gonna lie, the place is an absolute joke. You get severely ripped off for the money you pay (they've been increasing the rent by £5 a week every year since the building opened by the way) and they don't even provide anything. There were so many problems with the building, the ovens stopped working maybe twice per week and they feel the need to threaten for with a bill for hundreds of pounds if you don't keep your kitchen completely clean. We had an issue where there was a leak in the building which completely cut off electricity and we had no WiFi for days meaning I couldn't do any university work and we lost all the food in our fridge/freezers (which they only told us via email that we would be able to get the money back for them rather than actually talk to us face to face or call us) and all we got was £5 off our rent for the next term. I emailed multiple times throughout the year detailing issues I've had within the building but the only ones they responded to were about rent.

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Reply from All Saints Green On 12th May 23

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