How do you rate St Augustine's House?

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Most helpful review

Very friendly house! Spacious rooms and great price. Any issues dealt with promptly by the manager Marc who went out of his way to help. Nice social space with pool/table tennis/TV with Netflix. There's also a gym, bike storage and a rooftop terrace! Rebooked for next year.

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Property management
Cleaning
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By member768794
On 9th May 22

Plymouth Hall Rankings


Plymouth Cross House #1
Beckley Point #2
St Augustine's House #3
The Old Dairy #4
Mary Parker House #5
iQ Astor House #6
Discovery Heights #7
Gilwell Hall #8
Central Park Towers #9
Frobisher House #10

All Student Accommodation in Plymouth


Most helpful review

Very friendly house! Spacious rooms and great price. Any issues dealt with promptly by the manager Marc who went out of his way to help. Nice social space with pool/table tennis/TV with Netflix. There's also a gym, bike storage and a rooftop terrace! Rebooked for next year.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member768794
On 9th May 22

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Read St Augustine's House Reviews


Student Review: 4.9 /5
By member669018 On 17th May 22

Great community feel here. Compared to some other halls it's not that big so its quiet. Really big studios with loads of storage, a great roof terrace and there's room on the ground floor that you can use to play pool, watch netflix or study. Common areas kept clean and any maintenance issues dealt with quickly by on site manager.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 19th May 22

Thank you so much for taking the time to add your review. We are so pleased that you have enjoyed our facilities here and the community atmosphere that we have worked hard to build. You have been very much a part of that so thank you!


Student Review: 2.9 /5
By member1368998 On 17th May 22

Having lived here for two years now, Marc (the old manager) was the reason I stayed, he made it so friendly and created such a positive vibe in the building. Unfortunately I can see it already going down hill under new management, thankfully the rooms make up for this with the amount of space and storage - 100% recommend for the room, not so much the rest.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 17th May 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience!

We would welcome you to come and chat to us at reception so that we can understand your concerns for the future. We have every intention of keeping up the high standards for the next academic year and your feedback will help us to do that. 


Student Review: 4.4 /5
By member968799 On 9th May 22

If it wasn't for me being lazy and not wanting to walk up a short hill everyday, and lack of parking facilities I'd stay here for my entire university life. The wifi can be intermittent but LAN cable works wonders. The accommodation is very spacious and lots of facilities in the room. The roof is amazing for party's or star gazing. The social room is mostly always bubbly, but people are respectful if anyone is in there studying. You cannot hear any of your neighbours through the walls no matter how loud they sound when you walk in the hallway! The Facebook chat is so supportive too. Marc has been absolutely outstanding. This place had really been turned around. Nothing is too big or small. If you have a fault they will fix/replace it immediately. I'm going to miss this place!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 17th May 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 5 /5
By member768794 On 9th May 22

Very friendly house! Spacious rooms and great price. Any issues dealt with promptly by the manager Marc who went out of his way to help. Nice social space with pool/table tennis/TV with Netflix. There's also a gym, bike storage and a rooftop terrace! Rebooked for next year.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 17th May 22

Thank you for taking the time to leave a review, your feedback really helps us!

We are pleased to hear that you have re-booked for next year as have so many of our current tenants! From your Accommodation Team :) 


Student Review: 4.1 /5
By member1068786 On 9th May 22

2 years here and it's pretty chill. Kind of don't want want to go

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 17th May 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 4.4 /5
By member1368785 On 9th May 22

I’ve had no real issues living here and any small problems were solved quickly (i.e., broken light, no hot water). The rooms are so so spacious and light with a huge desk area and loads of storage/shelves. The walk to uni is mostly up hill which isn’t ideal for early lectures or rainy days but there’s a bus stop just over the road if you’re feeling lazy! My room is on the back of the building and despite the railway being close it’s never been an issue… can barely hear it with the windows closed. If I wasn’t in my final year I’d definitely be booking again! :)

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 17th May 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 3.4 /5
By member1168783 On 9th May 22

A clean(in the common areas), quiet and safe apartment building with a large variety of property options and some good lease options (short or with summer). Staff are friendly and there are some events with seasonal decor in common areas. Trasnsport links are good and the in-building facilities are adequate. There’s a nice quality bike store and gym but poor washers and dryers. WiFi was usually okay but so slow at peak times you can’t so much as check your email. Issues lie with previous management (now replaced) preventing/ignoring maintainece concerns and contractor advice. No new build should have private areas/rented rooms so mould and hole ridden or so filthy upon move in. Problem solving is completed either quickly if you nag or at a backwards snail pace if you leave it. Thankfully, the maintenance crew themselves are efficient and nice. Conc: worth it for a year for space&quiet as I had the confidence to tackle management. Wouldn’t return with price and value differen

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 17th May 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 2.7 /5
By Aries On 14th March 22

Not uncommon for water to be turned off completely and for leaks to occur. Today there has been no water for hours - with no email from the manager regarding what is going on

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member865819 On 31st January 22

So amazing ! Love the amazing atmosphere, brilliant common area, great value for money, wouldn't want to be anywhere else 🥰

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 16th March 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 5 /5
By member765771 On 28th January 22

Very nice accommodation , modern common room and gym , great way to make friends, helpful management, big rooms

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 16th March 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 4.4 /5
By member1060248 On 17th June 21

Spacious rooms with lots of storage available (shelves, cupboards and under bed). As the rooms are white, you can bring any colour to your room and it will match. 15 min walk to the Uni so good for getting your steps up. If you do not fancy taking a walk, there are bus stops right by the building that can take you to the top of Mutley/into the town centre so convenient. Close to a Tesco and Aldi, as well as plenty of other shops/pubs/etc along Mutley Plain. Management is friendly and quick to deal with any issues you have. I have had no issues whatsoever. Social spaces are available for you to chill with others (roof terrace and common area). Kept clean and tidy and fairly spacious with seating. Despite having your own studio/space, the opportunity is there to socialise with others and make friends. Internet is relatively good, only had a couple issues but the provider is usually quick to act.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 16th March 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 4.6 /5
By member1359421 On 2nd June 21

I’ve really enjoyed my first year here, all my issues were fixed promptly when asked and it’s been super independent. Definitely the best value for money in plymouth!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 16th March 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 4.1 /5
By member959275 On 29th May 21

Loved my stay at St Augustine’s, a little far to walk to the uni (There’s a shortcut that isn’t up a hill thankfully, but in the really hot summers and days with more rubbish weather it’s not brilliant) but is within very close access to Aldi, Sainsbury’s and lots of other shops like Boots (which is also a pharmacy), Superdrug etc around a ten minute walk so no need to travel all the way into town/Drake’s Circus. Accommodation itself is nice for the price you pay, usual problems of student accommodation with water/things in the room breaking, but all have been sorted incredibly quickly, and the majority of rooms are clean and free from damp/mould. Showers are pretty good for student accommodation, and whilst the kitchen is lacking an oven, it’s incredibly spacious despite its small size Overall, the best thing has got to be the insane amount of storage space in the rooms, I never felt stuck for space, the only place lacking space is the wardrobe, but plenty drawer space

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 16th March 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 5 /5
By member1159145 On 28th May 21

Room is fantastic, almost never have the need to leave it which makes booking for a third year all that more easy Love love love the care and attention to not only fine detail but also that we get the best and make the most of our stay and feel welcome. Welcome in the sense that whatever we may need or care to ask or enquire about, the manager makes sure to deliver and is always attending to a multitude of issues. However he makes it all so effortless by ensuring everything is a priority.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 1st June 21

Thank you very much for your glowing review! We are very happy that you enjoyed your time at St. Augustine's House, so much so that you have rebooked for the third year! We are proud to have spacious studios which have their own kitchen and bathroom included, not to mention the plentiful storage space! We are glad this was a friendly and comfortable home from home while you were based in Plymouth! 


Student Review: 4.7 /5
By member1259071 On 27th May 21

A friendly and welcoming building. Marc (the building manager) is always on hand to help and makes sure the building is always in tip top shape.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 1st June 21

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 4.4 /5
By member1158707 On 25th May 21

Very welcoming staff. Any issues gets fixed within 3 working days. Room is very reasonable size and price. Would stay again!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 16th March 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 4.4 /5
By Gabby1410 On 24th May 21

Modern style, spacious studio flats. A great location with tesco express right next door and walking distance from the University and city centre. The management of the building is great, any issues are promptly resolved and they are happy to deal with any of your concerns. Thoroughly recommended to any student wishing to live independently.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 16th March 22

Thank you for taking the time to leave a review, your feedback really helps us! We are so happy to hear that you have had a pleasant experience! All the best with your future endeavours! From your Accommodation Team :) 


Student Review: 5 /5
By member458347 On 20th May 21

Really big rooms, lots of storage. Very well managed, would recommend to anyone.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 21st May 21

Thank you very much for your review. With competitive pricing, we have some of the largest Studios and Apartments in Plymouth for student accommodation. We are very happy to hear that you enjoyed your time at St. Augustine's House! We are glad this was a friendly and comfortable home from home while you were based in Plymouth! Thank you for your recommendation! - Your Accommodation Team. 


Student Review: 5 /5
By member1357410 On 6th May 21

Nice Accommodation with big rooms.

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Reply from St Augustine's House On 21st May 21

Thank you very much for your review. We are very fortunate to have some of the largest studios in Plymouth and it's great to hear that you have liked living with us! All the best, from the Accommodation team. 


Student Review: 5 /5
By member856912 On 26th April 21

Good building for students who would like there own space. Management are great and very efficient as well as friendly and welcoming

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Reply from St Augustine's House On 28th April 21

Thank you very much for your review. We are very happy that you enjoyed your time at St. Augustine's House! All of our Studios have their own kitchen and bathroom included, not to mention the largest Studios in Plymouth with plentiful storage space! We are glad this was a friendly and comfortable home from home while you were based in Plymouth! 


Student Review: 5 /5
By Hariksan On 26th April 21

I’ve been here for 2 years now and I’ve enjoyed my time here very much. It’s a very homely place and managed well. Very good value for money and very spacious. Useful, especially for first year

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Reply from St Augustine's House On 5th May 21

Thank you very much for your review. We are very happy that you enjoyed your time at St. Augustine's House, so much so that you have rebooked for the third year! We are proud to have spacious studios which have their own kitchen and bathroom included, not to mention the plentiful storage space! We are glad this was a friendly and comfortable home from home while you were based in Plymouth! 


Student Review: 5 /5
By member748828 On 29th May 20

Generally a great place overall

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 5th May 21

Thank you very much for your review. We are very happy that you enjoyed your time at St. Augustine's House! We are glad this was a friendly and comfortable home from home while you were based in Plymouth! 


Student Review: 2.1 /5
By member946574 On 8th March 20

Keep getting rid of the good staff and bringing in worse! Really awful atmosphere, makes you feel like you are back at school. Issues take ages to fix as manager focuses on things that are irrelevant. Rooms are nice but unless you plan to stay locked away or arent too fuseed about the leaks or issues, i would strongly recommend you book elseqhere and save yourself some money.

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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from St Augustine's House On 5th May 21

Thank you for your review. Whilst we are very sorry to hear about your experience during your time at St. Augustine's House, we are unable to substantiate any of these issues you have described. We have a rigid maintenance reporting system where tenants can report any issues, any time of the day by way of email, resident portal or by phone. We will resolve them within 24 hours or sooner where possible! We also have a dedicated 24 hour emergency line for any issues that occur during the staff's absence outside of working hours. As previous reviews highlight, we pride ourselves on our responsiveness to maintenance requests and accommodating any and all needs of students should they have any. We appreciate your comments on the rooms, we pride ourselves on our competitive rates, providing the largest student studios in Plymouth, with plentiful amounts of storage space and we are confident in our ability to provide an exciting, fun and safe environment for all of our residents! Thank you for taking the time to provide feedback! Warm regards, your accommodation team. 


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