2.19 / 5

How do you rate Chapter Islington?

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Most helpful review

Terrible experience! I booked a room in Chapter Islington in order to stay in August. I made all the payments and I signed the Terms and Conditions; I also sent an e-mail more than 24 hours before my arrival notifying the exact time I will be there for the check-in. When I arrived no one had prepared my room. I had no room key until the following day and I did not had any bed linen nor toilet papel, towels or facilities at all. I had to sleep on the mattress with no blankets, sheets or anything on and the room, not even similar to the pictures on internet, was completely empty and cold. It was not until the next day when I was warned that the bed clothing was not supposed to be included with the room, this information was not given to me at any time during the process of booking the room and it was never mentioned on the Terms and Conditions document I signed. After this I sent a Formal Claim and I had to wait nearly a month to receive the answer that they couldn't do anything for me.

Value for Money
Location
Hall management
Cleaning
Common room / Social spaces
Social experience
Internet / Wifi
By member433835
On 13th September 18

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Most helpful review

Terrible experience! I booked a room in Chapter Islington in order to stay in August. I made all the payments and I signed the Terms and Conditions; I also sent an e-mail more than 24 hours before my arrival notifying the exact time I will be there for the check-in. When I arrived no one had prepared my room. I had no room key until the following day and I did not had any bed linen nor toilet papel, towels or facilities at all. I had to sleep on the mattress with no blankets, sheets or anything on and the room, not even similar to the pictures on internet, was completely empty and cold. It was not until the next day when I was warned that the bed clothing was not supposed to be included with the room, this information was not given to me at any time during the process of booking the room and it was never mentioned on the Terms and Conditions document I signed. After this I sent a Formal Claim and I had to wait nearly a month to receive the answer that they couldn't do anything for me.

Value for Money
Location
Hall management
Cleaning
Common room / Social spaces
Social experience
Internet / Wifi
By member433835
On 13th September 18

Chapter Islington

FeaturesGym, cinema, library study area
PostcodeN7 9AW
Price from£245 per week (subject to availability)

Secure the lowest price from our booking partner
£245 per week
(subject to availability)


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Read Chapter Islington Reviews


0
Student Review: 2 /5
By On 13th September 18

Terrible experience! I booked a room in Chapter Islington in order to stay in August. I made all the payments and I signed the Terms and Conditions; I also sent an e-mail more than 24 hours before my arrival notifying the exact time I will be there for the check-in. When I arrived no one had prepared my room. I had no room key until the following day and I did not had any bed linen nor toilet papel, towels or facilities at all. I had to sleep on the mattress with no blankets, sheets or anything on and the room, not even similar to the pictures on internet, was completely empty and cold. It was not until the next day when I was warned that the bed clothing was not supposed to be included with the room, this information was not given to me at any time during the process of booking the room and it was never mentioned on the Terms and Conditions document I signed. After this I sent a Formal Claim and I had to wait nearly a month to receive the answer that they couldn't do anything for me.

Value for Money
Location
Hall management
Cleaning
Common room / Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 2 /5
By On 22nd June 18

You wont get any sleep because of the constant noise level, and the management won’t do anything about it even upon numerous request. They dont care about your health or living standards. You won’t be able to concentrate in lesson due to poor sleep.

Value for Money
Location
Hall management
Cleaning
Common room / Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 2 /5
By On 31st May 18

Wifi, hot water, and laundry machines stop working when you need them most. Staffs tried but they cannot possibly fix anything quickly. Prepare to take cold showers for a week, while the washing machines die every month. The terrible facilities make your uni life harder and can provide good preparation to a killing mood.

Value for Money
Location
Hall management
Cleaning
Common room / Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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