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COMPLETE WASTE OF MONEY! do not bother paying for this Accommodation. Rooms are inadequate , cleaning is rarely done properly . Maintenance requests take over a week-2 weeks to be sorted . The staff on McMillan reception are EXTREMELY rude (very bad attitudes!) and unhelpful ; some speak very poor English which doesn’t help. The mail receiving system is a complete failure of a system often resulting in lost mail . The WiFi is very slow and cuts out rather frequently . The bathroom is a ridiculous size and the water floods the entire floor after showering , a recipe for accidents! The kitchen fridge is about big enough for one person with a very small appetite! Inadequate for six people! The boiler is often switched off, meaning freezing cold showers! The cluster flats feel isolated due to no social area except the poorly maintained kitchen. The lifts often break the alarm goes off at least three times a week.Only half of the washing machines work, so be prepared to waste a lot of Daz!
This was honestly the worst year of my life. The rooms are all dirty and bashed up (completely not worth the £198.50 a week they charge). When complaints were made to staff absolutely nothing was done and I was made to feel like my requests were ridiculous and stupid. Repairs can be requested but don't expect them to be carried out - it took them 7 months to fix my kitchen tap. Noise is ridiculous and when you call security to complain they don't answer. I didn't live there for a large portion of the last term because things got ridiculously stupid and it wasn't worth the lack of sleep/study power in the end! Don't stay here.
The room was filthy, the carpet had dried food and juices everywhere, the walls were dirty and the windows open only 10 cm and fresh air cannot come in or the house to dry up if you use water and soap (expl. Clean the bathroom, dry clothes). The management was helful but not that willing to resolve issues such as (in my room) the toilet paper hanger was broken and after complaining to the management im still waiting for it to be fixed by itself.... it is unacceptable to pay 750-800€ per month for this.
Do not choose these halls, I have had the worst year of my life here. The showers do not work, the internet does not work, the staff constantly break the rules by entering rooms without prior notice, about half of the washing machines work at any given time, it is MEGA EXPENSIVE compared with the alternatives.... I could go on but you probably already get the picture.
I really like my room and the kitchen, the shower is great (when there is hot water running) I was however disappointed that whenever I need to use the internet (for research or for browsing) that I have to sit on my desk because it's a wired connection rather than WiFi. Socially, it depends on what kind of a person you are, there are a lot of people here who already have friends and I was placed with second and third years and without knowing anyone and being the type of person who is not an extrovert nor an introvert being in large crowds of people, socialising and trying to make friends without reason (just introducing myself randomly) is something that does not come naturally - however if there was a specific reason for the social activity (a event where you are required to sit down and talk to people one on one) I find much easier, no events at the halls have been put on like this
fire alarm would go off all night, very noisy and often the hot water would not work. Post also got lost a lot. good thinks are the rooms are a good size and you get your own loo. its standard for london accomodation but if you share with friends you could get a much nicer flat or house for the same price. There is a social space to meet people are regular events if you feel like making new friends. all in all its fine for first year but could be better.