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Read urbanest King's Cross Reviews
By member828394 On
20th September 17
I booked a room with urbanest and I was promised by urbanest accommodation team in case something happens with my university place I will be given back money which I paid for the reservation. Once I was told about uni decision, I cancelled my booking. From this point it's already a month and I still haven't heard anything back from them though I left few emails and calls. They just stole money so I don't advise it to students because they are cheaters.
When I moved into urban nest I had some reservations as it was the first time I had lived away from my family but as soon as I arrived the staff (especially Adela and Lamar) were so helpful and really made me feel so welcome and at home. The room is spacious and overlooking a beautiful lake (you can even swim there if you book in advance) and the location is perfect. I couldn't recommend this place more!
I was really impressed by the high quality service at the reception. Adela kindly helped me to solve the problems I've encountered and I was surprised by how professional and lively Adela came accross and helped me with everything.
I highly recommend Urbanest King's Cross for the standards of the rooms and quality service.
Thanks again Adela for the great laughs and your kindness.
La peor residencia de todo Londres.
La habitación no está mal te la encuentras limpias cuando llegas. A partir de aquí no te limpiaran la habitación nunca, y pide productos para limpiar la habitación, que van a pasar de ti. Tienen cocina compartida, tendréis suerte si solo compartid con 3 estudiantes más, por qué si te toca las habitaciones de 8 prepararte para vivir entre basuras. Recogen solo los sábados, y limpian por encima, dejando la cocina igual de sucia. También hay que decir que dejan las bolsas de basura en el pasillo de 09:00 AM hasta las 20:00. Con lo cual gracias a la ventana que hay en los pasillos, todos los pasillos de la residencia huelen muy mal. Pero hasta el punto de marearte. Y ese olor llega a las habitaciones. Lo único bueno de esta residencia es la ubicación.
Cleaning staff stole items from my room, management has done nothing to compensate me. Overall poor management, they only care about profit and money and are totally indifferent about the students once the money has been transferred.
The only thing I dislike about Urbanest King's Cross is the 10 min walk to the tube. Granted, it's a beautiful walk with fountains and a canal, it's still a long ass walk. Other than that, Wifi is super fast, management is great, all the common rooms are excellent and wel maintained. Good stuff.