The only thing I dislike about Urbanest King's Cross is the 10 min walk to the tube. Granted, it's a beautiful walk with fountains and a canal, it's still a long ass walk. Other than that, Wifi is super fast, management is great, all the common rooms are excellent and wel maintained. Good stuff.
This is a truly horrific place. My daughter was put in a 6 people share flat with 5 none English speakers from China and the company refused to move here even when she became clinically depressed and almost suicidal. The staff are total unhelpful and mislead you on every turn. The restaurant has closed down with no notice. The rubbish collection area is disgusting with rotting food everywhere. Water leaked into my daughters room. And now the latest is that they have given all the parking spaces around the building top a cowboy parking company so that if you park for 5 mins to load etc you get a £100 fine. Thee is zero parking around the building not even for 5 mins and they are private parking attendants who will fine you for sure immediately even on a Sunday when all the bays which are all marked disabled and empty are free. In fact there bays are free most of the time as there are four but even if you park by the side of them you are guaranteed top be fined.
When I moved into urban nest I had some reservations as it was the first time I had lived away from my family but as soon as I arrived the staff (especially Adela and Lamar) were so helpful and really made me feel so welcome and at home. The room is spacious and overlooking a beautiful lake (you can even swim there if you book in advance) and the location is perfect. I couldn't recommend this place more!
I was really impressed by the high quality service at the reception. Adela kindly helped me to solve the problems I've encountered and I was surprised by how professional and lively Adela came accross and helped me with everything.
I highly recommend Urbanest King's Cross for the standards of the rooms and quality service.
Thanks again Adela for the great laughs and your kindness.
La peor residencia de todo Londres.
La habitación no está mal te la encuentras limpias cuando llegas. A partir de aquí no te limpiaran la habitación nunca, y pide productos para limpiar la habitación, que van a pasar de ti. Tienen cocina compartida, tendréis suerte si solo compartid con 3 estudiantes más, por qué si te toca las habitaciones de 8 prepararte para vivir entre basuras. Recogen solo los sábados, y limpian por encima, dejando la cocina igual de sucia. También hay que decir que dejan las bolsas de basura en el pasillo de 09:00 AM hasta las 20:00. Con lo cual gracias a la ventana que hay en los pasillos, todos los pasillos de la residencia huelen muy mal. Pero hasta el punto de marearte. Y ese olor llega a las habitaciones. Lo único bueno de esta residencia es la ubicación.
Cleaning staff stole items from my room, management has done nothing to compensate me. Overall poor management, they only care about profit and money and are totally indifferent about the students once the money has been transferred.