3.18 / 5
Most helpful review

The staff are rude enough wıth residens and they are really unfriendly treat others with no dignity abd lower your selfesteem

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member824802
On 24th November 16

Helen Graham House Information

PostcodeWC1B 3BA
Price from £132.80 per week (subject to availability)
FeaturesElectricity, Heating, Water

Q&A


Q
were do i park
By member633960 On 27th September 18
Q

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Read Helen Graham House Reviews


0
Student Review: 5 /5
By On 3rd October 19

Hi, everyone I am Johanna from Westminster university I found this accommodation really affordable and comfortable to my needs. it is quite central I can walk every where from here so I have been saving money . moreover when i want to hang out at night i don't have to worry about transport timetable to return because Soho is just 15 mins by walk so is perfect location. I have not have any problems with other students about cleanliness because every day there is someone who clean the kitchen, toilets and corridors. all staff is so lovely and helpful they treat you like family. so, due to all of these advantages, I consider its price is worth the price

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 2 /5
By On 8th May 19

1. There is always something broken in the hall, e.g. elevators (sometimes only 1 out of 5 works), etc. The maintenance takes at least a month to fix it. 2. The receptionists are insufferably rude, and I am not talking about people who are done with life/just impatient in general. They yell at you, interrupt you when you are speaking, dismiss your problems and victim-blame you, treat you like you don’t understand English. They are for some reason so entitled to treat you like scum, it’s hard to believe you paid them. Even my friends who only visited a few times are extremely uncomfortable with their rudeness. Sometimes you are so shocked that you left the reception without being humiliated. 3. They abuse our rights with other ridiculous reasons and blame us. One time they confiscated our kitchen tools with no prior notice and left. We were not able to cook that night, and the staff at night shift were not helpful at all. Therefore my advice is: avoid this place like a plague.

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 2 /5
By On 2nd March 19

The accommodation is the worst I have lived in London. Staff (excluding security staff/cleaners) are rude and have little investment in resident wellbeing or experience. If you choose to live here you will be consistently bothered by them and treated with suspicion. HGH is an old building, the condition of toilets and showers are very poor. Although staff make an effort to keep spaces clean they are unable to be fully effective. The showers are dangerous, they have timed lights which will leave you in complete darkness while in them and the sensors are hard to trigger again. Kitchens are often unclean with decomposing food left in fridges. The rubbish/waste from resident is often piled outside of the rubbish room and there has been issues with vermin in the accommodation in the last 6 months. Internet is wifi only and is extremely poor at times, though this is a new system and therefore may improve. For the expense of this accommodation there are plenty of better alternatives.

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

1
Student Review: 3 /5
By On 24th November 16

The staff are rude enough wıth residens and they are really unfriendly treat others with no dignity abd lower your selfesteem

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 2 /5
By On 28th November 15

HGH staff can be very abusive to residents. They abuse residents in the name of Health and Safety. They go to your room and remove things with the excuse that is for H&S reason. You can complain at Viridian Houses Head Office. Ask for a complain form at reception. They must give it to you.

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 26th November 15

The staff are great at organising socials in the common room and the rooms are just fab with super comfy double beds, slightly more expensive but worth it!

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 18th October 15
Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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