Expensive accommodation that was not clean when I initially moved in. My bathroom had a sewage smell for weeks that I had to have people out to 4 times during my stay there, it was not pleasant. The 24/7 security advertised is not true as most evenings and weekends there was no one on the desk and you had to call the other roost a few mins away if you needed something, very inconvenient. The only perk of the accommodation was that for the university it was close but overall I would not recommend it as a place to live due to the lack of cleanliness and slow response to solve issues.
On 15th May 20
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Expensive accommodation that was not clean when I initially moved in. My bathroom had a sewage smell for weeks that I had to have people out to 4 times during my stay there, it was not pleasant. The 24/7 security advertised is not true as most evenings and weekends there was no one on the desk and you had to call the other roost a few mins away if you needed something, very inconvenient. The only perk of the accommodation was that for the university it was close but overall I would not recommend it as a place to live due to the lack of cleanliness and slow response to solve issues.
On 15th May 20
The Railyard, Liverpool Information
| Telephone | 0151 709 2718 |
| Postcode | L7 3LA |
| Price from | £115.00 per week (subject to availability) |
| Features | 7-minute walk from the University of Liverpool and 14-minutes from LJMU, BBQ area, communal lounge, events & staff on site 24/7. |
| Top tip | January lets available and 2-week FREE early arrival. With Student Roost's Booking Promise, you will be released from your 2020/21 tenancy agreement if you are no longer able to attend university. See their booking promise on their website for more details |
Q&A
Hi, we offer a range of flat shares from 4 beds to 6 beds. Each bedroom has own en-suite and shares a communal kitchen/lounge with the other bedrooms in that particular flat.
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Read The Railyard, Liverpool Reviews
Expensive accommodation that was not clean when I initially moved in. My bathroom had a sewage smell for weeks that I had to have people out to 4 times during my stay there, it was not pleasant. The 24/7 security advertised is not true as most evenings and weekends there was no one on the desk and you had to call the other roost a few mins away if you needed something, very inconvenient. The only perk of the accommodation was that for the university it was close but overall I would not recommend it as a place to live due to the lack of cleanliness and slow response to solve issues.
Hi, We are genuinely sorry to hear that this was your experiance. We had a number of issues last year with the external cleaning company used to prepare rooms for next inlet of residents that resulted in members of our full time team doing additional hours to get everything ready, we can only apologise if your room was not to a reasonable standard of cleanliness upon your arrival. we have not renewed our contract with that company for this years summer cleans. although we did struggle with staffing issues earlier in the year. we have not rectified this issue and have 24/7 security over both sites. during that time we always had at least one member of staff doing patrols and answering phones and emails over both sites. We take great proide in our maintenance team who work over both sites around crown street, they strive to go above and beyond and endeavour to rectify issues as soon as they can after they are reported to us. If it is something we cannot fix in house, we have external contractors that can come and do more specialised tasks. If something is taking longer than usual we are always happy to answer questions or chase up answers on yoru behalf.
I don't recommend this accommodation: uncomfortable bed, mould in the bathroom, very noisy, the windows is not soundproof neither cold proof, the room/kitchen/building is badly maintain, no 7/24 reception, no social spaces in the Railyard. Expansive for what it is.
Hi, We are very upset to hear that this was your experience. We replace a number of matresses each year and check for damage at each inspection, any matress that is unsuitable due to age we will do our best to replace if this is reported to us. With regard newer matresses; we advise buying foam matress toppers if the firmness/softness of the bed is not to your particular taste. We have also in the past stored matresses if residents have brought their own from home.Our in house maintenance team is very good and will do their upmost to rectify any maintenance issue in a timely manner as long as it is reported to us. Sometimes the seals in windows can become less efficient with time and may need adjusting or replacing, our in house team can do this when needed which usually solves exterior cold and noise issues.we have now solved the staffing issues regarding 24/7 security. although we do not have social space in the railyard, we do have a good social space at myrtle court, a two minute walk away, that is available for use by all residents of the railyard.
No 24/7 security false advertisement !!!
Hi, we did suffer with some short term staffing issues that meant we could not provide 24/7 security across the both sites in the vacintity. at all times we had at least one member of staff in one of the receptions who would do patrols across both sites. this has now been rectified after a number of positions where filled earlier in the year.
Railyard student accommodation is a nice place to stay for me. It is not expensive but the circumstance is clean, safe and quiet. Not far from the place I study.
Hi I'm glad you've had a lovely stay and that you feel you've got your money's worth :) we endevour to provide the best quality for money in terms of m=both your stay and your location from uni
Really nice place. Yuki is nice and helps out with everything.
Thanks for your review! Yuki is the best :) all of our staff try and be as helpful and friednly as they can at all times :)
It’s got a bed and a shower, that’ll do
We're glad you feel your immediate needs have been met :'D you're entitled to use the Myrtle Court facilities (just a 2 minute walk away) such as the pool table and TV/ living room at any time, so just pop over and ring the bell :)
Value for money but the private laundry company reallyy needs to be improved
Thanks for your review, we're glad you think we're good value for money :) we can use your feedback to pass onto our contracters :)
The staffs are very friendly and management is pretty nice :)
Thanks for your feedback! Our staff are known for being friendly and kind so I'm glad they have lived up to expectations :)
Nice person,wonderful experience.
Thnks for your kind words, we're glad you're having a wonderful time with us :)
When I came my room was completely dirty, the carpet is in such bad conditions that even though I've passed the hoover many times sometimes I still find hairballs tangled up to ir, I guess from girls that stayed here before. The bathroom was even dirtier than the room itself... I spent a whole afternoon cleaning the bathroom with Bleach. The people are friendly and the staff is friendly too but the quality of the rooms is bad considering how they could be with a bit of care.
H :) first of all thank you for your feeback and we're glad that you found our staff so welcoming. We're really sorry to hear about your experience when you arrived, it's not the norm and we take it very seriously. Please come and see us at reception or drop us an email and we can try and rectify the situation for you. We're sorry our normal standards haven't been kept but your feedback allows us to constantly improve and ensure it doesn't happen again.
A pretty good living experience
We're glad you've had a nice time, we aim to ensure everyone who stays with us has a positive experience :)
nice place to stay , friendly staff
Thanks for your feedback, we are happy to hear you've had a good experience with our staff :)
Great accomodation but lacks common room
Hey :) we're glad you love it here! Anyone staying at The Railyard has access to the Myrtle Court facilities including a common room/ TV/ pool table and games, just pop over to the front door and we'll buzz you in :)
Best place to live for your university life, the staff is very friendly and the neighbours are like family. I would recommend to anyone who wants to live near the campus.
Thank you for such amazing feedback :) we really try and foster the feeling of family and being neighbourly here. We're glad to hear you'd reccomend us and if you do we're currently runnig a very limited offer where if you refer a friend you get a £150 Amazon voucher!
Great experience i really enjoyed my time spent here.
The reception services is very good. The room is good and value to live in.
It’s a excellent place for students. Staffs in reception are very kind and nice.
I stayed in a bronze ensuite this year. Pros: Close to university Nice bathrooms/showers Friendly staff Large desk in room Shelf space Cons: Cheap furniture in rooms See-through curtains that flood room with light early in morning Old-fashioned kitchen Cannot access common room in Myrtle Court with key
I stayed in a bronze ensuite this year. Pros: Close to university Nice bathrooms/showers Friendly staff Large desk in room Shelf space Cons: Cheap furniture in rooms See-through curtains that flood room with light early in morning Old-fashioned kitchen Cannot access common room in Myrtle Court with key
Love living hear .I do a lot of online shopping and my parcels are always easy to collect from reception also great location for uni
Thats great to hear! You can never do enough on line shopping haha! You can collect your parcels 24/7 and never have to miss a delivery.
The apartment has a professional administration team. All the staff are kind and helpful. It’s a good experience of living here.
Thank you for the review, all our team members are here to make your stay with us as enjoyable as possible. We will always try to help in anyway that we can.
The apartment has a professional administration team. All the staff are kind and helpful. It’s a good experience of living here.
It’s a very nice accommodation for students.The price is suitable and close to the University of Liverpool.It,s also convenient to buy something in the market because there are many markets around there.
Less than a 10 minute walk to the nearest UOL campus. No need for bus fares so you will save £££ by living so close to use and shops.
Very good living experience and warm staffs and services, and it is close to university campus , strongly recommend the Railyard student accommodation.
We are glad you are having a great experience living with us, we try to make our students stay as enjoyable and comforatable as possible. Thank you for reccomending us
the location is very good. reception is friendly
We offer a 24/7 service and always with a smile as we love to help our residents.
great location , nice reception
Thank you. Not many students know our exact location as we are classed as a L7 postcode but closer to Liverpool Uni than most L1, L2 & L3 postcodes. It takes our students about a 10 minute walk to get to the nearest Liverpool Uni Campus. With lots of food places and shops along the way! :)
Last year of studying in Liverpool Uni and I am going to miss living at The Railyard. The whole experience of meeting new friends for life from my flat share and having a comfortable and well located accommodation for uni has really made my time In Liverpool even better. I live in a bronze en-suite my room is a lot bigger than some friends who live in a new build, I have a good sized desk and plenty of storage. I have already recommended others to stay here as I know they will enjoy it too.
Thank you for your review, we hear lots of stories like yours making friends for life from the flat shares which we love to see as it is such an important part of Uni Life.
This accommodation is convenient for university life. It provides a great experience and has always been improving the facilities all the time!
We are proud to have a great location for any student wanting to study in Liverpool. We are a 5 minute walk to the nearest UOL campus. We have a great selection of resturants, stores and bars all within walking distance.
Been at Railyard for 2 years now, the location is the most important aspect as it takes 5 minutes to walk to my Liverpool uni campus. The kitchens are really spacious and the shower is very good. Nice staff who would do anything to help.
Our kitchens are a great space for you and your flat mates to socialise and cook in. We do receive lots of compliments about our showers being powerful! :)