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Read Vita Student The Chapel, Tinlings, Crosshall Reviews
After moving here for my first year of University, I arrived to a room that had not been cleaned from it's previous owner with food still in the cupboards and occasional clothes found under the bed. The shower had a lot of mould in and the microwave/oven was covered in some sort of curry. After complaining they asked if I wanted to move rooms which I accepted, however I now pay over £170pw for a room with a window that does not open and looks into another room, and still has mould in the shower which smells quite badly no matter how much you clean it. They have recently added extra cleaning options for more money and have now started charging people to print papers which only management can do which is hard when some aren't there very often. When the accommodation have parties they are really good with free cocktails and food but these don't happen regularly after being told they would. The gym is quite good with basic machinery and the free breakfast is good too.
They recently changed there advertisement because they false promised students to give pizza parties and various other parties across the year which they really don't. You only get about 3 parties or so through out the whole year and this does mean you don't get anything for Halloween etc. I am paying £245 a week and expected the accommodation to be amazing but it really is below average. They false promise a lot and they just want money out of you and in return give you very less. The room has a noise all night which is very annoying as you can not sleep and they say its for our safety but do not tell you about it before moving in. The rooms are tiny specially for a pent house its very small. The wifi had problems for 4 days once when I moved in September. There ethics are rubbish and I have complaint before and they will not solve the problem instead question you as to why you wrote the complaint online. The breakfast is same every single day NOT CONTINENTAL.
Would I live at Vita Liverpool again? Absolutely not. The room I was in was tiny, window couldn't open, and no air conditioning. Fire alarm would turn off in the middle of the night, unexpectedly. When it was hot, I was forced to go to the communal area because it was too damn hot in my room and I had nothing to do about it. There was one time when the staff came to my room because someone else had 'scent problems' in their rooms. Pretty pointless visiting my room. Not my problem. Nevertheless, the people I met at Vita were amazing, staff and students, always had a smile on their face. Also, I was told before booking that the University of Liverpool is only 10 minutes away and when I told them, they had the cheek to correct me even though I showed them on the map. SO glad to have moved away from Vita. Wouldn't dare to stay there again.