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Most helpful review

Charlie and the rest of the team has made me feel so comfortable. I really enjoy coming down to collect my parcels and having a chat. They recommended me places that i’ve went to and were great. Honestky a lovely team that actually cares, makes you really feel as close to home as possible

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By member595913
On 1st December 23
verified Verified student
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Liverpool Hall Rankings


Marybone 3 #23
Hayward House #24
Prospect Point #25
Cathedral Campus #26
Capital Gate #27
The Electra #28
Marybone 1 #29
Paddington Park House #30
Lennon Studios #31
One Islington Plaza #32

*Minimum 10 reviews required to be ranked.


Most helpful review

Charlie and the rest of the team has made me feel so comfortable. I really enjoy coming down to collect my parcels and having a chat. They recommended me places that i’ve went to and were great. Honestky a lovely team that actually cares, makes you really feel as close to home as possible

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member595913
On 1st December 23
verified Verified student
Read all reviews

Q&A


Q
Is Lift facility available for easily shifting luggage on upper floors accommodation
By member491004 On 12th September 23
Q
Why do you not acknowledge the fact that you move in people over christmas without letting the residents know? With many flats having this happen and having their kitchenware ruined I feel it should be mentioned when people are moving in. PEOPLE DO NOT BOOK THIS PLACE, YOU WILL HAVE YOUR THINGS RUINED AND FIND RANDOM COUPLES OVER 30 LIVING IN YOUR FLAT
By member587662 On 18th June 23
Q
hi is there a sitting room in every apartment?
By member1386033 On 12th May 23
Q
I'm so confused. I am seeing half and half reviews, half saying this place is amazing and well worth staying here, and the other half the complete opposite. I have booked to stay here in September, but am now dubious because of some of the insanely bad reviews I have read. I don't know which reviews to believe and whether this place is worth staying at or not!
By member1368937 On 13th May 22
Q
do many uni of liverpool first years book this accom?
By member866913 On 5th March 22
Q

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Read Capital Gate Reviews


Student Review: 2 /5
By member8101795 On 22nd February 24 verified Verified student

Don’t stay here. As much as some of the team are very nice, it’s not a good place to live to say it’s quite an expensive accomodation. It’s the second time in two weeks that there has been no hot water for a shower and the team just say they’ll get it sorted the next day, which is ridiculous not being able to use the shower for a day. The rooms are nice but the kitchen has no sofa or Tv unlike most of my friends accomodations I have been to, there is just a bench to sit on, which means you’re unable to comfortably chill in the kitchen with flatmates. The “social area” is in the reception which makes it a poor place to socialise. Why would you want to go sit with friends when the staff could be on the phone or doing work in the same room? I wouldn’t recommend to anyone.

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Reply from Capital Gate On 27th February 24

Student Review: 4.7 /5
By member696621 On 22nd December 23 verified Verified student

Great place to live at for students! Special shout out to Lily, who always has a smile and cheerful greeting for us! :)

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Student Review: 2.1 /5
By member896597 On 21st December 23 verified Verified student

The maintenance speed for fixing things is always slow. The apartment's internet and washing machines are outsourced to other vendors. So When the internet goes down or the washing machine inexplicably swallows money, students have to contact the providers themselves to solve the issue, which the receptionist won't handle. The elevator has been out of service for three months. The service attitude is mediocre, storage space is very limited, the hallways are narrow, the environment is poor, and the staff have an impatient attitude towards students. In a word, this studentroost is poor value for money.

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Student Review: 4 /5
By superslayin On 21st December 23 verified Verified student

I've had some issues with my door lock and washroom right after I moved in, but they were resolved in a timely fashion so the rest of my stay has been pretty smooth sailing

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Student Review: 3.7 /5
By member1096587 On 21st December 23 verified Verified student

Absolutely the Best student accomodation when it comes to the property placement as it is less than a 10 minute walk to the University and right next to the supermarket, the administration is top notch and every common space is well maintained and cleaned regularly Special thanks to Lily who's amazing at her job, she's very friendly and polite.

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Student Review: 5 /5
By member696536 On 18th December 23 verified Verified student

Lilly is amazing and always super friendly

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Student Review: 5 /5
By member796226 On 8th December 23 verified Verified student

I’ve had a great experience so far

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Student Review: 4.3 /5
By member595913 On 1st December 23 verified Verified student

Charlie and the rest of the team has made me feel so comfortable. I really enjoy coming down to collect my parcels and having a chat. They recommended me places that i’ve went to and were great. Honestky a lovely team that actually cares, makes you really feel as close to home as possible

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.4 /5
By member495908 On 1st December 23 verified Verified student

So far I have had a good experience as the location is brilliant and the staff are great especially Charlie. She has made experience here very very good.

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Student Review: 4.1 /5
By member995899 On 1st December 23 verified Verified student

Overall great place to live- right next to the university and super nice helpful staff - Arthur and the blond lady

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Student Review: 5 /5
By member1195897 On 1st December 23 verified Verified student

The staff were so kind and welcoming, especially Hannah and Jean who have organised a cute Christmas scavenger hunt. Really made us feel at home and in the holiday spirit.

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Student Review: 3.6 /5
By member486890 On 26th May 23 verified Verified student

Great location, near many amenities and to the University of Liverpool. Quiet and safe neighbourhood

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Student Review: 4.7 /5
By member1086856 On 26th May 23 verified Verified student

Really nice environment. All spaces are kept clean and the reception stuff are super friendly, always available to help and the maintenance is quick to respond. Very close to university and the room and kitchen is great, spacious and modern.

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Student Review: 4.3 /5
By member886855 On 26th May 23 verified Verified student

I had a really great time living here! Very nice and friendly staff, close to University of Liverpool and overall a great experience living here!

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Student Review: 5 /5
By member686850 On 26th May 23 verified Verified student

Lovely experience staying at Capital Gate!

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Student Review: 1.1 /5
By member1086829 On 26th May 23 verified Verified student

DO NOT STAY HERE! I returned from Christmas to find reception had booked a couple in that were 30 years old into our spare room (in a female only flat!) without letting any of us know, they trashed our kitchen using all our stuff, left the front door unlocked for hours at a time, and left used condoms in our hall. The flat upstairs to me had it worse with 5 people living out of 2 rooms, their kitchen had 10 bin bags left with rotting food, all their food had been stolen, and their kitchen ware was ruined. I came home to my door unlocked when it had been locked when I left, and reception tried to say it was definitely my fault, and a girl in the flat above found their door unlocked (when she had also left hers locked) with all her toilet roll stolen and toiletries used. They take no consideration into the welfare of the students living there, saying they can have men living in female only flats as it’s only a preference, even if the preference is for religious reasons. DO NOT BOOK

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Student Review: 4.3 /5
By member1185677 On 4th May 23 verified Verified student

I have really enjoyed my time here at capital gate, the staff are all really sweet and helpful because during my time here I have really struggled with my mental health and all the staff have really taken care of me and made sure that I have been okay. I would really recommend staying here its got an amazing atmosphere and social space. 10\10 from me

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Reply from Capital Gate On 5th May 23

Student Review: 4.7 /5
By member885650 On 3rd May 23 verified Verified student

Love the place love the team very good location would recommend x

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Reply from Capital Gate On 5th May 23

Student Review: 4.4 /5
By member685355 On 28th April 23 verified Verified student

Very close to the University and city centre! Cozy and tidy social space to chill out or study with free snacks and drinks majority of the time. Staff are amazing and helpful all the time.

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Reply from Capital Gate On 29th April 23

Student Review: 4.4 /5
By member484622 On 20th April 23 verified Verified student

Really helpful staff/team!!!!!

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Reply from Capital Gate On 21st April 23

Student Review: 4.7 /5
By member469783 On 4th July 22 verified Verified student

Really helpful and lovely chilled out staff. Great location for UoL and would recommend for first years coming to Liverpool instead of the overpriced uni accommodation

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Reply from Capital Gate On 21st April 23

Student Review: 4.3 /5
By member1362456 On 22nd September 21 verified Verified student

My experience so far at Capital Gate has been great. The staff are super welcoming and friendly are happy to help. I haven’t experienced any issues whilst at the sight but I’m sure that the staff would be more than helpful and diligent. Particular mention to Mark, who works the night shift. He is very alert and focused whilst remaining welcoming. it makes the place feel much more secure and safe at night and I know that he would be willing to help all the students.

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Reply from Capital Gate On 23rd September 21

Student Review: 4.9 /5
By member1060064 On 13th June 21 verified Verified student

Capital Gate is a great property! The location is great as a nursing student and the staff are super friendly and helpful. The rooms are really nice and modern too.

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Reply from Capital Gate On 15th June 21

Student Review: 4.6 /5
By member451339 On 29th September 20 verified Verified student

The place is excellent in term of location and management. My special thanks to Faye Wood who has helped me throughout my stay.

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Reply from Capital Gate On 25th May 21

Student Review: 1.1 /5
By member550909 On 3rd September 20 verified Verified student

Literally do not bother with this accommodation. If you go on trustpilot you can see the real reviews instead of the ones coaxed out of international students by capital gate, which is the only way they’ve managed to stay afloat to this date. Everything about this place is a shambles, the flat I lived in wasn’t even cleaned before we moved in so my flatmates mum had to do it herself. Everything was used/broken and there are rats near the bins. Even worse they want us to pay rent through a pandemic because the circumstance apparently isn’t ‘extenuating’ enough. Anyone who works here or feeds them good reviews should be ashamed of themselves because you are literally helping more students be scammed into staying in THE most depressing place I’ve ever been in my life :)

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Reply from Capital Gate On 25th May 21

Student Review: 2 /5
By member750127 On 29th July 20 verified Verified student

AWFUL. During first year I decided to stay here due to the price being cheap. It is cheap for a reason. It’s situated in a really bad area, I’ve seen heroin users leave needles by the front gate, I’ve witnessed arson just outside the flats from my front room, I’ve been approached by prostitutes just outside the accommodation, and alcoholics routinely wait outside the back gates which is intimidating. The actual company is also dreadful. I returned after covid to find silverfish bugs in my room and spent lots of money cleaning my things. They claim there was not any signs of bugs though so never got any compensation. After quarantine I returned back to flat to find all the stuff in my kitchen STOLEN. Capital gate gave me a voucher of £50 which was not enough to cover the £150+ loss. The stuff in my kitchen was stolen by random people they let move into our flat without telling us. The biggest positive of this place is the front desk staff, Faye in particular.

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Reply from Capital Gate On 25th August 20

Student Review: 5 /5
By member1249864 On 12th July 20 verified Verified student

The location is perfect. It’s so close to 4 big supermarkets and the uni campus. The staff here are so nice! I feel safe and welcome here.

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Reply from Capital Gate On 25th August 20

Student Review: 4.7 /5
By Inesmartins On 25th June 20 verified Verified student

Perfect place to live . Really close to uni and to the city centre and with everything that we need to have a wonderful experience . People are always ready to help you ( especially Faye that helped me a lot , not only during the year but also during quarantine time always checking if I was fine and if I needed something, so , for her , a big thank you ) . Good rooms , with enough space and a really nice study desk . Big kitchen with all the home appliances that we need ( microwave , toaster , kettle , ... ) . I really recommend Capital Gate to live and to have a perfect experience here at Liverpool . Definitely , I made a good choice when I decided living here 😁

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Reply from Capital Gate On 25th August 20

Student Review: 5 /5
By member948965 On 3rd June 20 verified Verified student

Quite a convenient place to live , perfect attitude at the reception stuff ,really happy experience.

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Reply from Capital Gate On 4th June 20

Student Review: 5 /5
By member848870 On 31st May 20 verified Verified student

All staffs are nice, and the house is nearly my working building. live here is very easy.

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Reply from Capital Gate On 4th June 20

Student Review: 4.3 /5
By member447669 On 2nd May 20 verified Verified student

Couldn't find accommodation with better location. The staff were always friendly special mention Faye who was amazing with nothing being to big a problem to help with

Covid-19: We got half of the rent taking of for that instalment

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Reply from Capital Gate On 4th June 20

Student Review: 4.6 /5
By member447669 On 2nd May 20 verified Verified student

I stayed at capital gate my first year and its was perfect. I don't think theres any other accommodation with a better location. The staff were always friendly, special mention Fay who was always amazing with nothing being to much of an ask.

Covid-19: During the outbreak they were willing to cut the last portion of the bill in half

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Reply from Capital Gate On 6th May 20

Student Review: 4.1 /5
By member747408 On 18th April 20 verified Verified student

The location is what made me choose Capital Gate in the first place, at the back of Lidl and 5 mins from the Harold Cohen Library. The silver rooms are a good size and the kitchens are plenty big enough for all your friends. The absolute only downside of the place is the price, it can be expensive compared to student houses but you get a lot for what you pay. Don't bother living in uni halls, here is cheaper and far better. The staff are fantastic, especially Faye and Bree who always brought a smile to my face whenever I wandered in. I've lived here 2 years and I'm going to miss it.

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Reply from Capital Gate On 21st April 20

Student Review: 5 /5
By member1346908 On 22nd March 20 verified Verified student

Stan is very kind . he helped me print out document today. That is very helpful, since Uni is closed from friday the reception became my only way to access printer. Thanks to Mr. Stan I get my very important file printed!

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Reply from Capital Gate On 31st March 20

Student Review: 5 /5
By member846907 On 22nd March 20 verified Verified student

Stan is a very nice person and highly recommended!Very friendly and helpful!

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Reply from Capital Gate On 31st March 20

Student Review: 2.1 /5
By member746860 On 19th March 20 verified Verified student

DO NOT STAY HERE! Student Roost operates solely for profit and do not care about their occupants. The staff on the front desk are lovely but the business as a whole is NOT to be trusted; do not give this greedy company your money! The facilities are dirty, there’s used needles outside the gate, the gates were mostly broken, lights always broke, rubbish washing machines and dryers. Even in the midst of a global pandemic and university closing, they still want all of your money even if you move out. NO compassion whatsoever. When I moved in there was mould all over my bathroom and the paint had completely chipped off the wall, with the toilet seat hanging off also. Just not at all worth it, much much nicer accommodations out there.

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Reply from Capital Gate On 20th March 20

Student Review: 4.7 /5
By member646822 On 16th March 20 verified Verified student

I love this flat and the cute staff here. Everyone is friendly, I recommend to live here.

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Reply from Capital Gate On 17th March 20

Student Review: 3 /5
By member1345557 On 11th February 20 verified Verified student

Awful, nothing works! Kitchen cupboard hanging off, second freezer doesn’t work, vacuum cleaner doesn’t work, missing shelves in bathroom, communal areas of the flat corridors are not cleaned (as initially promised).

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Reply from Capital Gate On 12th February 20

Student Review: 5 /5
By member1045064 On 29th January 20 verified Verified student

The accommodation is accessible to all my needs. The staff Faye and Bree are receptive and friendly . Amazing location too

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Reply from Capital Gate On 12th February 20

Student Review: 2.3 /5
By member744222 On 4th December 19 verified Verified student

D****** accomodation, dodgey plumbing, had to live in unsafe conditions for over month, terrible maintenance team and bed/ kitchen equiptment. Save your money for somewhere that actually checks the room conditions and cleans up. Only pro is that most desk staff are super nice and caring.

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Reply from Capital Gate On 9th December 19

Student Review: 5 /5
By member743957 On 23rd November 19 verified Verified student

I've stayed here for 2 year and it has been great.Managment has changed and i like them better then alex as he was always trying to get me to play ping pong. capital gate is very close to me uni and i think it is a reallt great value for money

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Reply from Capital Gate On 28th November 19

Student Review: 3.1 /5
By member543956 On 23rd November 19 verified Verified student

Capital gate is close to my uni so the location is ideal.staff has asked me to rebook by room but i wont bc the man with the white hair scares me.the daytime staff make me feel safe and they are really great people,it sad that they work here.

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Reply from Capital Gate On 28th November 19

Student Review: 5 /5
By member843884 On 22nd November 19 verified Verified student

The location great! The staff great! I recommend my friend so we get £150 voucher. Bree Sarah faye martin joe kelly jake all very good friendly

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Reply from Capital Gate On 22nd November 19

Student Review: 2.9 /5
By member1343880 On 21st November 19 verified Verified student

too dirty ,a pizza shop and rubbish bin down stairs outside window great location near school

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Reply from Capital Gate On 22nd November 19

Student Review: 2.7 /5
By member1143867 On 21st November 19 verified Verified student

I have enjoyed my time at Capital Gate but there are definitely things that could be improved. There is no common room, just a table tennis in reception which makes it hard to meet people from other flats. However the staff are lovely and the location is ideal for people attending Uni of Liverpool.

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Reply from Capital Gate On 22nd November 19

Student Review: 1 /5
By member1143856 On 21st November 19 verified Verified student

1 start because maintenance takes MONTHS to fix.

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Reply from Capital Gate On 22nd November 19

Student Review: 2.3 /5
By member943843 On 20th November 19 verified Verified student

Please clean our kitchen once a week, ok? You promise to clean but nobody comes here for cleanning

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Reply from Capital Gate On 22nd November 19

Student Review: 3.6 /5
By Cwort22 On 20th November 19 verified Verified student

Had some stressed with room mates but on the whole the staff have been welcoming and happy to help. Always have small events happening.

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Reply from Capital Gate On 22nd November 19

Student Review: 3.7 /5
By member543835 On 20th November 19 verified Verified student

The girl with tattoo is always nice to me and so is the girl with the glasses.i like my stay here but I wish they would bring kitchen cleans back as ours isn't clean.but Jack is nice

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Reply from Capital Gate On 22nd November 19

Student Review: 5 /5
By member1243832 On 20th November 19 verified Verified student

I have stayed here for 2 years and I really have liked it here, its close to my uni so I don't have to pay for public transport and town is only 5 minute walk. My silver room is so spacious

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Reply from Capital Gate On 22nd November 19

Student Review: 2.3 /5
By member643829 On 20th November 19 verified Verified student

The staff keep harassing me to rebook when I don’t want to. Won’t rebook bc the room is not nice and it’s not a value for money here. They say they will make beds bigger for sep 20 but that won’t make me rebook. Better places round Liverpool

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Reply from Capital Gate On 22nd November 19

Student Review: 3 /5
By member1243809 On 20th November 19 verified Verified student

Very close to the dental school. They don't do kitchen cleans here but they do collect your parcels for you.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 22nd November 19

Student Review: 3.3 /5
By member1043742 On 18th November 19 verified Verified student

Our maintenance seems to be getting fixed alot more quicker with the new guy job he seems to be alot more proffesonial and knows what he's doing not like the old guy he came across abit shady.

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 22nd November 19

Student Review: 1.6 /5
By member1043673 On 15th November 19 verified Verified student

the wifi is good, sucks that they do fire drills when your sleeping. its cheap and close to uni but thats about it

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 4.4 /5
By member1343671 On 15th November 19 verified Verified student

I think capital gate could be better if they did more things to the bedrooms. i like this its close to my uni and that jake is very nice

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 5 /5
By member743541 On 13th November 19 verified Verified student

Capital gate is really close to the city and lidl is right behind the building so don't have to walk far for milk. Bri is nice and she always smiles

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 2.4 /5
By member743516 On 13th November 19 verified Verified student

Decent, not the best but it's cheap- you get what you pay for I guess

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 2.7 /5
By member743495 On 12th November 19 verified Verified student

Capital gate is okay. It's close to my uni but it seems to take long time for heaters to be fixed. 2 people in my flat sont have working heaters since October. Stan promised me pizza but never got it so don't believe him if he says he buy you pizza, not true

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 3.7 /5
By member743483 On 12th November 19 verified Verified student

Good location to Uni. Not much of a social space but there is a place to play ping pong and please ps4. Cool that you can live with friends but maintenance is very slow. But recepition is nice

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 5 /5
By member543331 On 8th November 19 verified Verified student

Without doubt capital gate is one of the best accommodations to stay! Upon arrival I was warmly welcomed by staff members here, extremely,ely friendly. The location is best for liverpool and limo students, everyone very close and easy to access.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 4.6 /5
By Deeya halai On 8th November 19 verified Verified student

I think it's such good value for money and I really enjoy the social aspect of living here. The location couldn't be better!

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 4.3 /5
By member1243327 On 8th November 19 verified Verified student

Definitely a good place to stay first year. Security guards and maintenance are very friendly and helpful.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 18th November 19

Student Review: 5 /5
By member1043323 On 8th November 19 verified Verified student

Recepition staff are very nice

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 13th November 19

Student Review: 4.7 /5
By member1343322 On 8th November 19 verified Verified student

its a good accommodation to live. the location is good and near to school. there also lidl and Chinese supermarket around.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 13th November 19

Student Review: 5 /5
By member743311 On 8th November 19 verified Verified student

Very friendly staff and a great atmosphere, would definitely recommend

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 13th November 19

Student Review: 4.7 /5
By Cur. s On 8th November 19 verified Verified student

The staff in the reception desk always show great hospitality. One of them called Martin is a really nice guy! Like him very much

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 13th November 19

Student Review: 4.7 /5
By member843270 On 7th November 19 verified Verified student

Really good staff, very welcoming

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 8th November 19

Student Review: 4.7 /5
By member543077 On 1st November 19 verified Verified student

Very good service here from the staff. All round friendly people. Made good friends with Stan and Darnel and they’re very helpful around! Also a quiet cosy accommodation near the city centre and university. Within w 5 minute walk

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 1st November 19

Student Review: 5 /5
By member643076 On 1st November 19 verified Verified student

A review for Stan and Darnell, very helpful and kind and quick to respond to issues. Easy to say I found it much easier to settle in to University life with their support

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 1st November 19

Student Review: 5 /5
By member1343072 On 1st November 19 verified Verified student

Stan and Darnell are legends who gave us sweets. Very happy with the staff

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 1st November 19

Student Review: 5 /5
By member1043024 On 30th October 19 verified Verified student

The location is very nice for nearing the several supermarkets, and is also convenient to take the course in university of liverpool. The staff is so nice and look after us so well! Miss u all so much!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 1st November 19

Student Review: 3.7 /5
By Linxucheng8968 On 27th October 19 verified Verified student

Rob is a really nice guy. He fixed my toilet and made me laugh. Faye and Bri are nice people, they always smile. Capital Gate is close to Uni of Liverpool and Lidl is also very close.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 1st November 19

Student Review: 4.4 /5
By member642837 On 20th October 19 verified Verified student

The staff are amazing and stans a great guy.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 21st October 19

Student Review: 2.7 /5
By member1342815 On 19th October 19 verified Verified student

Very poor management since Alex left...

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 21st October 19

Student Review: 4.6 /5
By member942629 On 9th October 19 verified Verified student

Stan is a top bloke and is always lovely to see coming in after a night out, proper looks after us all

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 21st October 19

Student Review: 4.1 /5
By member642617 On 8th October 19 verified Verified student

Great location, lovely staff especially Stan who got me and my flatmates a free pizza, top bloke

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 5 /5
By member742527 On 3rd October 19 verified Verified student

Amazing! Martin is the best :)

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 3.1 /5
By member642520 On 3rd October 19 verified Verified student

Stan very very good, nice looking guard very helpful he help me with my bag

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 4.1 /5
By member442517 On 2nd October 19 verified Verified student

Stan is a very helpful receptionist, has helped us on number of occasions with issues with keys when we have locked ourselves out. He is always a pleasure to see around and comforting at night.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 5 /5
By member1242516 On 2nd October 19 verified Verified student

Stan the security man has helped us multiple times now and he’s a lovely to have round the site

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 4.7 /5
By member742391 On 24th September 19 verified Verified student

Capital gate is a perfect location for Uni of Liverpool students. In addition I would say the security is great, always leaving tenants as if they are in a safe secure place.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 4.6 /5
By member1342390 On 24th September 19 verified Verified student

Great accommodation and the security team were really helpful especially Stan who was a really pleasant man

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 4.7 /5
By member642242 On 17th September 19 verified Verified student

The place is very good environment and convenient as many shops around, and really close to The Uni. The receptionists are so helpful and considered.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 3.3 /5
By Joey123 On 17th September 19 verified Verified student

The old man on reception take very long not good customer service from him he makes me feel uncomfortable

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 4.6 /5
By member1142203 On 15th September 19 verified Verified student

Stan’s very helpful and great customer service

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 9th October 19

Student Review: 5 /5
By member642001 On 7th September 19 verified Verified student

Stan helps me a lot of ,he opened the door for me,and check some security.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 10th September 19

Student Review: 5 /5
By member442000 On 7th September 19 verified Verified student

the staff ,named Stan is very nice. he checked my id and helped me to open the door in the midnight. thanks so much

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 10th September 19

Student Review: 5 /5
By member642001 On 7th September 19 verified Verified student

Stan helps me a lot of ,he opened the door for me,and check some security.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 10th September 19

Student Review: 4.1 /5
By member541989 On 6th September 19 verified Verified student

Location is a little far away from my school

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 10th September 19

Student Review: 4.7 /5
By member1041986 On 6th September 19 verified Verified student

Good Accomodation, great staff, so helpful, thanks Faye and Bree xx

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 10th September 19

Student Review: 5 /5
By member1041946 On 4th September 19 verified Verified student

I love Capital gate and the staff are very friendly and nice. Faye is very good and sweety.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 5th September 19

Student Review: 4.4 /5
By member941768 On 25th August 19 verified Verified student

I would like to extend my appreciations to Mr. Stan King for his helping hand whenever you need assistance. His is not tired even if you asked him several questions his happy to help. Thank you Very much. Be blessed

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 28th August 19

Student Review: 5 /5
By member1141280 On 9th August 19 verified Verified student

Faye, Josh, Sam, Dean, bree I love yours

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 21st August 19

Student Review: 5 /5
By member540894 On 30th July 19 verified Verified student

One of the best experiences and stays not only in Liverpool, but the whole United Kingdom .

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 30th July 19

Student Review: 5 /5
By member840868 On 29th July 19 verified Verified student

Capital gate is a good accommodation for students. It is close to university of liverpool that only take 5 minutes to university which has a good location.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 29th July 19

Student Review: 4.9 /5
By member1240781 On 26th July 19 verified Verified student

The manager Kelly and reception staff Faye & Bree are awesome! Friendly, kind, they always ask you about your day, about your time in Capital and if there's any problem they will fix it soon. The place is at a stone's throw from the campus and 10 min from town, cosy kitchen and fully equipped rooms. I really have spent a good time this year. Gonna miss you guys!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 29th July 19

Student Review: 4 /5
By member440669 On 23rd July 19 verified Verified student

Good experience with friends and staff. Issues dealt with speedily. Thank you.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 24th July 19

Student Review: 5 /5
By member640284 On 11th July 19 verified Verified student

Good place to stay. Nice staff

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member1240139 On 5th July 19 verified Verified student

I think reception work 24 hours is very good. I love this reception.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.6 /5
By member1240073 On 2nd July 19 verified Verified student

Near the campus and shop, very convenient.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.7 /5
By member639313 On 13th June 19 verified Verified student

Also when you are bored you can always go down to reception and talk to the security they are very friendly, my favourite is Anwar he is the best ...

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.4 /5
By member838792 On 2nd June 19 verified Verified student

Checking out today, Stan with the white hair and Anwar helped me out I love this place Will highly recommend Chunwen Luo 43C

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 5 /5
By member438790 On 2nd June 19 verified Verified student

reliable security,good location

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 5 /5
By member638310 On 22nd May 19 verified Verified student

Good good good good good good good

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 4.9 /5
By member1038161 On 18th May 19 verified Verified student

It's very good place, people are very nice and the location is Perfect ! I recommand it !

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 5 /5
By member938160 On 18th May 19 verified Verified student

Great experience, here every time we need, especially Stan always enjoy with him.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 5 /5
By member838159 On 18th May 19 verified Verified student

Perfect expce I really love the place Stan is great

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 5 /5
By member1338116 On 17th May 19 verified Verified student

Came here to visit some friends and Stan the night security was just amazing. He was very welcoming and ensured security was met. He knew everyone by name and made capital gate so lovely. Thank you, was a real pleasure.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 4.9 /5
By member438114 On 17th May 19 verified Verified student

Very friendly staff. Very helpful. Stan is a very nice and helpful security guard. Always willing to help us out and making us feel at home. The entire capital gate staff has been very accomodative and supportive. Would definitely recommend this place to my friends

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 3.7 /5
By member438058 On 16th May 19 verified Verified student

Faye and Stan are amazing and very helpful

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 4.7 /5
By member437964 On 15th May 19 verified Verified student

that is really a good apartment 'very convenient and near to lidl.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 3rd June 19

Student Review: 5 /5
By member637721 On 7th May 19 verified Verified student

It is all in walking distance.

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Reply from Capital Gate On 3rd June 19

Student Review: 4.7 /5
By member737717 On 7th May 19 verified Verified student

Very close to Lidl and other stores

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member1137608 On 2nd May 19 verified Verified student

Good stay. I would recommend this accommodation.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.9 /5
By member737596 On 2nd May 19 verified Verified student

The location is perfect that very close to the university and market. The staffs are the best team I have ever met.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member1237582 On 1st May 19 verified Verified student

Great stay here the people are nice

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member537447 On 26th April 19 verified Verified student

Capital gate is near to the campus and is worth to stay there

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Reply from Capital Gate On 19th July 19

Student Review: 4.9 /5
By member637416 On 26th April 19 verified Verified student

Everything is ok except that sometimes the bell for fire will ring for a long time.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4 /5
By member1337396 On 25th April 19 verified Verified student

The elevator in block e is awful ,it breake n regularly

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.4 /5
By member937356 On 25th April 19 verified Verified student

Lovely environment and supporting team but the price increased for next year

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Reply from Capital Gate On 19th July 19

Student Review: 3.9 /5
By member837347 On 25th April 19 verified Verified student

If there is something wrong in room,maybe manager should fix it as soon as possible.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.6 /5
By member1037340 On 25th April 19 verified Verified student

Amazing staff and nice environment

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.6 /5
By member1135529 On 22nd January 19 verified Verified student

Hi all! I am currently living here and this place is amazing! very close to the university city campus, the rooms are cosy and the staff is super nice, friendly and very committed with their job and responsibilities. I truly recommend to stay in this accommodation!

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member1230562 On 26th February 18 verified Verified student

Great place to live! Cant wait to stay again next year

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 4.6 /5
By chill0151 On 8th December 17 verified Verified student

Capital Gate is so close to Liverpool University which is fab for me because I don't like walking :) The staff are really nice and there is always something going on in the Social Space through the week.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1.7 /5
By member526733 On 7th June 17 verified Verified student

Rats, maggots, dirty. That's all you need to know. Management is awful at responding to anything wrong, missed cleaning our flat, and when my delightful flatmates left a maggot problem, refused to clean it. Absolutely disgusting, never stay here.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member1020819 On 8th February 16 verified Verified student

As my experience as a student at Liverpool for 4 years this by far is the worst place I lived. Though its location is ideal, crawl out of bed and get to your lecture in 5 minutes. Value for money is terrible there are by far better places to stay at. Hope you have a better experience in your first year good luck.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member49409 On 28th June 15 verified Verified student

Too expensive, area okay but felt unsafe first few weeks as electronic gate had broken and drunks were drinking on our wall. Actually saw needles around the area too. We had no cleaners, and the main issue was no reclying bins! The washing and drying facilities were too expensive for what they were too. However, management, reception and maintenance were always on form.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member127441 On 25th April 15 verified Verified student

No security, my room was broken into and the main gates broken into multiple times. cleaners are awful and do not clean, they bang on your bedroom door at 9am until you take your bins out. reception staff no help if there's an issue, only good thing is repairs are done quickly.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

Student Review: 5 /5
By member127386 On 25th April 15 verified Verified student

Really noisy, regardless of the day, time of day, or time of year (excluding summer as I am leaving early may). If I called security they took almost 20 mins to get to where the noise was coming from, by which time the noise had stopped, meaning I had a knock on my door from security at 3am asking why I called. The cleaner we originally had refused to clean the side because their were two pieces of pieces of paper there 'obstructing'. The second cleaner seemed to roughly touch the hob and mob (not sweep) the floor, leaving damp bits of food and dirt all over the floor. Our current cleaner is slightly better though the cleaner comes less than every fortnight which is what it's supposed to be. The back gate has always been dodgy, often not working anyway, and in the rain the fobs to get in don't work at all so we have to go all the way around the building.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital Gate On 19th July 19

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