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4.14 / 5
4.14 / 5

How do you rate Castle Court?

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Most helpful review

Had a very good experience with one of the member of the staff team namely Egle. She has been very kind as well as helpful to me, whenever I was unsure about anything or needed any advice she assisted me with everything I needed.

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By member1194885
On 15th November 23
verified Verified student
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Leicester Hall Rankings


St George's Tower #2
73 Princess Road East #3
The Tannery #4
Newarke Point #5
Castle Court #6
Dover Street Apartments #7
Liberty Park #8
Applegate Place #9
The Grange #10
The Aspen #11

*Minimum 10 reviews required to be ranked.


Most helpful review

Had a very good experience with one of the member of the staff team namely Egle. She has been very kind as well as helpful to me, whenever I was unsure about anything or needed any advice she assisted me with everything I needed.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1194885
On 15th November 23
verified Verified student
Read all reviews

Q&A


Q
Is it all single gender?
By member747019 On 30th March 20
Q
Is liberty park the only liberty with free access to a gym or does court do too?
By member445573 On 12th February 20
Q
Does anyone live in Liberty Court Annex. I am a student starting in 2019 but cant seem to find any information regarding the Annex. Thanks.
By Lucy On 17th February 19
Q
do you get a wired internet connection (an ethernet port) in the room and how reliable is the internet service thanks
By member1029952 On 23rd January 18
Q

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Read Castle Court Reviews


Student Review: 5 /5
By member13105208 On 21st March 24 verified Verified student

Castle Court is the best accommodation ever . You can be easily get to town and university . Caroline has made my stay here really good .

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Student Review: 5 /5
By member12105145 On 21st March 24 verified Verified student

Caroline , Egle and Jack are so cool so it’s made my stay here amazing

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Student Review: 4.6 /5
By member13105137 On 21st March 24 verified Verified student

Very good place . Caroline the receptionist will help you with so much . Always smiling and nice

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Student Review: 5 /5
By member13104893 On 20th March 24 verified Verified student

caroline is an amazing person and receptionist

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Student Review: 4.1 /5
By member7103431 On 11th March 24 verified Verified student

Good accommodation, I like it, would recommend

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Student Review: 5 /5
By member8103430 On 11th March 24 verified Verified student

caroline is an amazing receptionist she brightens my day each time i visit. Such a lovely person honestly the best. She deserves her flowers great great lady.

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Student Review: 3.3 /5
By member9102618 On 29th February 24 verified Verified student

Amazing staff nice and polite. Also can be a friendly environment.

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Student Review: 5 /5
By member12102617 On 29th February 24 verified Verified student

I had a great experience, Caroline is also great in reception.

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Student Review: 4.4 /5
By member7102616 On 29th February 24 verified Verified student

Good accommodation close to campus (DMU) without being on campus good facilities staff are helpful especially Caroline

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Student Review: 5 /5
By member13102611 On 29th February 24 verified Verified student

It is a really good accommodation with absolutely everything that you’d need. Everything runs smoothly and I don’t have any complaints. I like it here!

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Student Review: 5 /5
By member7102608 On 29th February 24 verified Verified student

Amazing caring staff especially Caroline

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Student Review: 3.3 /5
By member8100675 On 14th February 24 verified Verified student

nervous coming at first, but then i met Caroline the great and she helped me settle in with no problems. she is very lively and friendly and always has a smile on her face which creates a nice, welcoming environment and my parents are happy that she is at reception and so i am safe. would rebook just because of caroline.

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Student Review: 5 /5
By member11100674 On 14th February 24 verified Verified student

Yes castle court is really good, the staff is really good especially Caroline, when I’m in reception she lights up the room. She made me fit into Leicetser straight away. She’s also a good mentor

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Student Review: 5 /5
By member5100673 On 14th February 24 verified Verified student

The staff is phenomenal especially Caroline. She is always pleasant to talk to and swift to resolve all issues you have.

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Student Review: 5 /5
By member6100672 On 14th February 24 verified Verified student

Caroline the receptionist is super friendly and nice .She immediately sorts out problems

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Student Review: 3.7 /5
By member1198137 On 25th January 24 verified Verified student

It’s been very well. The receptionist (Caroline) has a great relationship with students. Very sociable, and stands out as well as Jacob.

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Student Review: 4 /5
By member598135 On 25th January 24 verified Verified student

nice people and place, i love caroline

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Student Review: 3.4 /5
By member1298131 On 25th January 24 verified Verified student

Staff are very helpful and accommodating especially Caroline who always makes students feel welcome no matter what the issue is.

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Student Review: 4.9 /5
By member1398126 On 25th January 24 verified Verified student

Caroline has made my castle court experience welcoming and great

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Student Review: 3.7 /5
By member898117 On 25th January 24 verified Verified student

Lovely staff and have enjoyed living here, only thing that could be better is if it was clean when I moved in!

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Student Review: 3.4 /5
By member1398115 On 25th January 24 verified Verified student

Jheeze, James && Caroline are great

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Student Review: 5 /5
By member1298114 On 25th January 24 verified Verified student

Caroline and James are so lovely and helpful. Excellent service.

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Student Review: 5 /5
By member496382 On 13th December 23 verified Verified student

Eagle, Caroline and Jack are amazing. Super friendly and welcoming.

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Student Review: 5 /5
By member995032 On 17th November 23 verified Verified student

Eglé and Caroline were really helpful and lovely.

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Student Review: 5 /5
By member1194885 On 15th November 23 verified Verified student

Had a very good experience with one of the member of the staff team namely Egle. She has been very kind as well as helpful to me, whenever I was unsure about anything or needed any advice she assisted me with everything I needed.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member1394872 On 15th November 23 verified Verified student

Eglé is really nice and helps me a lot when I need it

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Student Review: 5 /5
By member1194693 On 9th November 23 verified Verified student

Egle and Caroline at reception are amazing! Location is great, more events would be nice

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Student Review: 5 /5
By member894692 On 9th November 23 verified Verified student

Egle was so helpful. Also, the location is 10/10

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Student Review: 5 /5
By member1194615 On 7th November 23 verified Verified student

It has been a good place to socialise and meet other students . Staff made me feel welcome , especially Caroline. Would definitely recommend

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Student Review: 4 /5
By member492804 On 17th October 23 verified Verified student

Good accomodation quick to fix any repairs needed bathrooms could be bigger

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Student Review: 2.9 /5
By member1089020 On 16th July 23 verified Verified student

My 5 stars for the “Property Management” section is only for Egle, Nathan and Jack (the reception staff) they have been excellent this year, however, builders and other members of staff had a fair few rude moments. I’m never the type of person to complain as I usually just suck it up, but living in Castle Court this year has been awful. We had to have EVERY Appliance replaced as nothing worked (including my heater in my room in winter). Even though we got told that it was going to be “light/minor” building works before moving in, we were getting woken up at 7:30am every morning, including exam season, to my whole flat vibrating from the drilling and loud noises of the builders. This caused my valuable belongs to fall off my shelves and a nail has appeared through my wall. We got little to no sleep during this time. Verbally harassed by builders who made inappropriate and uncomfortable comments to us. Very poor communication between staff and builders.So much more but the work count.

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Student Review: 2.9 /5
By member1289019 On 16th July 23 verified Verified student

5 stars for Egle, Nathan and Jack however the builders were rude and verbal harassing us and the people living here. Other members of your staff were rude telling me to "watch my attitude" when raising concerns, further another member of staff called me and my flatmate liars when we raised concerns about the building start time which was later proved to be correct from Nathan on our behalf Was told "light/minor building work" but was woke up at 7:30AM most mornings due to drilling. Mouldy shower, which wasn't fixed Cigarette smell which was never solved Appliance which none worked when we moved in Ceiling taken out, wasn't told about it Bubble wrap on floor Bedroom door lock still doesn't work, "just twist it harder" Massive rip in sofa Boiling hot constantly even with heating off, curtains closed Poor communication between staff and builders Had to sleep on sofa due to building noises but then kitchen started. We didjy sleep at all during exam week No light from windows due to scaf

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Student Review: 4.3 /5
By member888880 On 11th July 23 verified Verified student

Nathan was helpful. The accommodation was easily accessible and everything was up to standards. Egle and Jack was also helpful and they answered any questions perfectly.

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Student Review: 4 /5
By member588228 On 28th June 23 verified Verified student

Really quick maintenance team. The people working at reception are friendly and always willing to help. The accommodation is nice and close to the DMU campus and close to the shops in the city

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Student Review: 5 /5
By member987867 On 21st June 23 verified Verified student

Jack is always so kind and helpful. As all the staff are which has made me want to re book here. He has been extremely helpful in the process of rebooking and made it as easy and comfortable as possible.

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Student Review: 3.7 /5
By member1287546 On 15th June 23 verified Verified student

Any problems I had were quickly sorted and there was always someone on hand to help. I always felt really safe there, the location was perfect for me and I would recommend the accom to someone else.

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Student Review: 5 /5
By member1287436 On 11th June 23 verified Verified student

i was locked out as i left my key elsewhere went to reception Egle was amazing and extremely friendly!

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Student Review: 4.4 /5
By member1287434 On 11th June 23 verified Verified student

Everyone at the desk in reception was super nice, especially Egle - always kind and really helpful!

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Student Review: 5 /5
By member1287432 On 11th June 23 verified Verified student

Staff were amazing, Egle was very helpful and nice.

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Student Review: 5 /5
By member787269 On 6th June 23 verified Verified student

The staff are amazing and so friendly and are always there when you need to talk to someone.

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Student Review: 4.7 /5
By member587267 On 6th June 23 verified Verified student

I’ll love the staff especially egle

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Student Review: 4 /5
By member1287252 On 5th June 23 verified Verified student

Definate value for money for locational & room quality (decent quality for low price) Staff are helpful & problems are resolved relatively quickly There are a few problems with maintenance however, with room & kitchen appliances being fixable, but sometimes led to faulting

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Student Review: 4.1 /5
By member987227 On 5th June 23 verified Verified student

Nice location, love the area around, very safe near the castle. Right next to the campus.

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Student Review: 5 /5
By member786637 On 23rd May 23 verified Verified student

Perfect location being so close to town and to DMU, receptionist are lovely and helpful especially Nathan, always willing to give a helping hand no matter the issue and is actually interested in solving your problems!

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Student Review: 4.3 /5
By member983635 On 6th April 23 verified Verified student

It will be better if the bikes storage space is refurbished

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Student Review: 4.9 /5
By member1383173 On 4th April 23 verified Verified student

I love living at castle court because the receptionists especially Nathan is so nice and kind. The money is worth it and I have made so many friends whilst living here

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Student Review: 4.9 /5
By member1083088 On 3rd April 23 verified Verified student

I am staying at castle court from the past 2 months and its been an amazing experience! The team is very helpful and always available.

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Student Review: 4.7 /5
By member1183060 On 3rd April 23 verified Verified student

it’s a very good accom for first year it taught me about independence and learning new skills

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Student Review: 4.1 /5
By member883059 On 3rd April 23 verified Verified student

Castle Court has treated me decently enough, there have been few complications but these have been resolved in orderly fashion.

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Student Review: 4.6 /5
By member982298 On 26th March 23 verified Verified student

Been living in this accommodation for 2 years (going for 3rd) and I've been feeling well at home. The place is well accommodated, has everything I could need and it's flexible with my routine. The staff at the reception are always positive and pleasant to talk to. Egle is a frequent staff I chat with and has been a wonderful help with any queries I have and a wonderful support. A positive atmosphere all around. Would recommend it to a fellow student studying in Leicester

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Student Review: 5 /5
By member582176 On 24th March 23 verified Verified student

Great place to stay in during your study! Also amazing help from the receptionists.

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Student Review: 4.3 /5
By member881119 On 13th March 23 verified Verified student

Excellent staff members. Egle was a great help when I changed my accommodation to castle court.

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Student Review: 4.4 /5
By member880920 On 10th March 23 verified Verified student

Amazing place to live whilst studying at dmu

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Student Review: 3.9 /5
By member480871 On 10th March 23 verified Verified student

Had a few issues with deliveries and Egle on the staff team helped me sort it out and supported me through the issues :) Always a friendly face in reception a very kind team.

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Student Review: 3.4 /5
By member580790 On 9th March 23 verified Verified student

Amazing location and lovely staff. Wifi isn’t great and it is quite expensive but that is expected for the location it is.

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Student Review: 3.1 /5
By member1379681 On 26th February 23 verified Verified student

I think that Castle Court is a good place to live however there are little things like the room was not necessarily 100% clean when I moved in and my electricity wasn’t working And I did have to go down twice to reception before anything was done about it

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Student Review: 3.1 /5
By member579320 On 23rd February 23 verified Verified student

building works are making it quite difficult to like living here, and the office is closed a lot recently randomly throughout the day, which i think needs to be resolved

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Student Review: 4.1 /5
By member579152 On 22nd February 23 verified Verified student

overall, its a nice experience to be here, staff is friendly and helpful.

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Student Review: 4.1 /5
By member1178675 On 16th February 23 verified Verified student

Good space, and good kitchen, the people at the reception are excellent The hob in the kitchen is not great though

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Student Review: 3.6 /5
By member578627 On 16th February 23 verified Verified student

Castle court is a good place to live however some maintenance request take a while to be completed. The staff at reception are really helpful and friendly especially Jack, Nathan and Egle

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Student Review: 3.3 /5
By member678624 On 16th February 23 verified Verified student

I think Castle Court is good however in some circumstances it’s not the best such as when it comes to complaints like noise complaints and not a lot when it comes to maintenance however reception staff are lovely for example Jack Nathan and Egle

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Student Review: 5 /5
By member1178459 On 15th February 23 verified Verified student

I love my time so far and the environment is very clean and well organised

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Student Review: 4.6 /5
By member1178452 On 15th February 23 verified Verified student

Near to university, and I really like the staff mambers because they all are very helpful

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Student Review: 3.9 /5
By member1378436 On 14th February 23 verified Verified student

It is a good accomodation. I enjoy staying here.

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Student Review: 3.7 /5
By member678317 On 14th February 23 verified Verified student

Fabulous accommodation, superbly fitted out with everything you would need for your stay.

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Student Review: 4.1 /5
By member878285 On 13th February 23 verified Verified student

I enjoy the kindness of the team, the size of the flats are okay (not all of them have the same distribution) and the cleading work is annoying

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Student Review: 4.1 /5
By member478275 On 13th February 23 verified Verified student

The staff are really helpful if anything is needed, always easy to pick up packages and staff at the front desk are really helpful especially egle she is lovely and welcoming, maintenance is so nice and when there’s been problems get fixed really easily would recommend staying here especially for first year

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Student Review: 3.9 /5
By member1078201 On 13th February 23 verified Verified student

All good so far, other than the constant noise from builders

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Student Review: 3.9 /5
By member1377917 On 10th February 23 verified Verified student

Really good location,lovely staff and services

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Student Review: 4.3 /5
By member977895 On 10th February 23 verified Verified student

Very good value, in a great location not that far from town

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Student Review: 3.9 /5
By member1277411 On 7th February 23 verified Verified student

Good experience so far, the friends I have made have been mostly through living here which is nice because we can all hang out at each others flats without having to go too far. I love my flat mates and we have arranged to stay in the same rooms for next year. The staff are amazing especially Jack, Nathan and Egle - so friendly and they actually care about the problems. Not so happy that I booked a car park space and only 5 days before moving in was told that it would no longer be available due to construction (this was one of the main factors of me choosing castle court because I live three hours away and would have liked to keep my car here so that I do not have to pay hundreds of pounds for train tickets). Another thing I have not really enjoyed was having to wait so long for my maintenance issue to be fixed as it took over two and a half months for my shower to be fixed and I felt really uncomfortable having to go elsewhere to shower especially when I pay for an en-suite room.

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Student Review: 3.6 /5
By member577409 On 7th February 23 verified Verified student

nathan egle and yack are very helpful

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Student Review: 3.9 /5
By member977366 On 7th February 23 verified Verified student

I've had my fair share of issues at my time here. However the staff have been incredibly helpful, especially Jack and Egle. They have tried to help me every time I've had an issue and eventually it has been resolved.

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Student Review: 2.9 /5
By member1276840 On 1st February 23 verified Verified student

They are very slow to answer any maintenance issues, barely any cleaning was done to the flat over the summer prior to new students moving in. Staff are slow to answer any problems. Reception is never open. Building works has been going on all year when it couldve been done in the summer holidays.

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Student Review: 4.3 /5
By member1276606 On 31st January 23 verified Verified student

I enjoyed living here last year enough to return for my second year. It’s been different this time around with all the building works but thankfully not too disruptive

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Student Review: 4.6 /5
By member676595 On 31st January 23 verified Verified student

staff are always really friendly :)

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Student Review: 3.4 /5
By member1375846 On 24th January 23 verified Verified student

The place is great but maintenance is hard to get a hold of and the building and scaffolding outside wakes me in the morning.

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Student Review: 1 /5
By member956826 On 23rd April 21 verified Verified student

>> do not live here << the location is actually the only good part about this place and should get 5* but overall my experience living here was awful so it gets 1* for everything. it is infested with silverfish and apparently has been for years (in D, E and F block that I know of but likely in more areas). they refuse to exterminate the infestation fully, they just did my flat and obviously didn't solve the problem. they offered me a good will payment due to how long it took for them to actually act on this (6 months) even though they did very little and it had no impact. they have no intention of sorting this!! they also do not care about covid, many people had parties, many people got infected. they also assured us that they had cleaned all the rooms prior to our arrival but the inside of my wardrobe had some old used makeup brushes and something sticky on two shelves. there was also lots of mould in the bathroom and around the windows, this building clearly has damp issues too.

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Student Review: 3.4 /5
By member656617 On 20th April 21 verified Verified student

When I moved from my room during Covid they took all mine and my flat mates stuff from the kitchen even though my flat mate was still living there and we never got the stuff back. The old liberty court management were kind and always cared and they sent an email to say that there was money they owed to me from a deposit and from no longer living there. The new management have not given me this back, even though we have contacted them several times through emails and calls. We definitely won’t be getting back the money we’re owed. Do not recommend, especially with how much it now costs.

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Student Review: 1.4 /5
By member1346847 On 18th March 20 verified Verified student

I'm very disappointed and frustrated with the managment. Concerning safety, its dangerous. The fire alarm often goes off in the night and with many false alarms. With the coronovirus, incredibly frustrated with their stingy, unhelpful reaction to accomodate as every other business is having to. We are all called home early to self isolate and they refuse any refunds whatsoever. Not impressed, and consider it criminal, robbing students of money they have no right to keep. I would heavily discourage anyone to book here, unless they sort out their contracts.

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Student Review: 3.7 /5
By member1346564 On 7th March 20 verified Verified student

I currently pay £131 for a premium en suite room which i thought was an okay happy medium to pay as some accommodation's near are quite expensive however, Ive heard that these prices are going up (starting 2020 academic year) and I would not be happy paying that for what we get especially if you can get much better places for just a bit more. The bathroom doesn't feel clean even though i have cleaned it as soon as moved in and frequently since. I have had trouble with silverfish which i have found on the bathroom floor, sink and in the shower, and i know this is a problem across the whole accommodation. They have treated it yet i still find silverfish. The showers are rubbish, no water pressure whatsoever (feels okay when testing it with your hand but not when your actually under) and on occasions the temperature fluctuates from cold to boiling without even turning the dial. The wifi began good but more recently my phone would switch to 4G or my laptop cannot connect at all.

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Student Review: 4.4 /5
By member644669 On 7th January 20 verified Verified student

Great place for first year students. Place is well kept and staff are friendly. Decent living space and decor for what you are paying too.

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Student Review: 1.6 /5
By member1335039 On 24th November 18 verified Verified student

Do not join here. I have friends who live independently who have recieve far more for their money. Work out how to pay bills and find a cheap flat. That's what being an adult is all about.

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Student Review: 4.7 /5
By member732094 On 4th June 18 verified Verified student

friendly, Mick the manager is amazing

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Student Review: 1.6 /5
By member529224 On 29th November 17 verified Verified student

don’t choose this place absolute waste of money at nearly £118 a week you’ll get poor management, rooms infested with silver fish (several people I know have) also damp rooms they won’t fix. They’ll interrogate you’re post delivered and apparently ‘track your internet footstep’ the wifi is horrific so if you’re a media or film student don’t think watching films will be easy! your roommates could likely be dirty resulting in a never clean kitchen, and also cameras everywhere 24/7 like you’re on big brother they don’t trust you, just want your money. And i’ve only been here for several months and they haven’t been good, only good part is the prime location near campus and the city probably the only reason people pick it.

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Student Review: 3.4 /5
By member526845 On 21st June 17 verified Verified student

Nice play to stay, safe and clean and in a great area handy for uni and town. Not the best atmosphere in terms of parties

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Student Review: 5 /5
By member1124935 On 4th December 16 verified Verified student

Union State is probably the best place to stay at DMU!

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Student Review: 1.9 /5
By member424317 On 19th October 16 verified Verified student

Reception staff are very rude the guy and the girl chatting and smoking always outside the reception

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Student Review: 4.6 /5
By member823669 On 18th August 16 verified Verified student

great value for money compared to what else is on offer! Great if you study business or fashion as its less than a minutes walk away! always staffed maintenance office and fix problems within the day.

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Student Review: 1 /5
By dregj On 10th August 16 verified Verified student

really expensive for very little

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Student Review: 5 /5
By member923576 On 10th August 16 verified Verified student

Definitely the best halls out of all of my coursemates. Very, very nice flats. No recycling though :/

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Student Review: 3.1 /5
By member416349 On 5th October 15 verified Verified student

moved into phase two flat.... had just a kettle and a fridge, oven didn't work for three days, then a blocked drain cause my whole room to be flooded with poop water and it took over 17 hours to get it sorted. wifi drops out every hour or two.

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Student Review: 3.6 /5
By member614661 On 13th August 15 verified Verified student

Lovely management, very comfortable accommodation - but no social events to help integrate, and no common area for meeting people - hence the 1*. If repairs needed doing they were usually prompt, and the maintenance team were very nice. There wasn't a cleaner either - we were responsible for our flats, which were inspected, but the maintenance and rest of the site are why I gave 3*.

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Student Review: 5 /5
By Jed Fagan On 12th July 15 verified Verified student

So amazing, I didn't want to leave.

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Student Review: 3.7 /5
By member710460 On 6th July 15 verified Verified student

Nice place . Didnt get on with flatmates.

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Student Review: 4.3 /5
By member128695 On 30th April 15 verified Verified student

Really great place in an excellent location, and all the staff are brilliant.

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Student Review: 4.5 /5
By member48588 On 30th April 15 verified Verified student

Sometimes get little bugs in the bathroom, but so close to uni! Amazing price for an ensuite room with either single or double room! Staff are always happy to help and laundry prices are really good!

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Student Review: 3.8 /5
By member108563 On 30th April 15 verified Verified student

Victoria hall has amazing location not the most luxurious halls but does the job and is pretty good for the money you pay

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Student Review: 4.5 /5
By JumpingHerbivore1095 On 30th April 15 verified Verified student

Great staff and met some amazing people living here.

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Student Review: 4.8 /5
By member48528 On 30th April 15 verified Verified student

Very happy with Victoria Hall, good value for money, location is excellent and management are great.

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