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I have cancelled the booking and have been waiting for the refund of my deposit for more than a month also they kept taking rent from me, which should not be happening. I found out that I forgot to put in my bank details until I went to Burley Road few days ago for refund application. But no one has ever told me anything about that. If you noticed that the refund did not proceed to a customer, I believe that they should have the responsibility to inform me about the issue, but not until I ask them myself, not just keep the money themselves.
The room is of average size but had mould in the shower, paint stains on the curtains and a water stain on the chair on arrival. The kitchen and communal living room area are badly furnished; we were supposed to have chopping boards and a mop/bucket but have never received these, and the sofas are very uncomfortable. The smoking areas are inconveniently places right outside the exits from each block, so non-smokers are hit with a cloud of cig smoke every time they leave their block. There is no gym/cinema area/games room like there is at Marsden house(right next to Student Village) and the only parking available for guests of residents is an overpriced car park. Many of my neighbours at student village are loud and inconsiderate of others, I have been woken up at 4am or later on many occasions because of loud music. Overpriced at £125 a week, if I had viewed a room in person instead of judging LSV from its online photos of rooms I would not have chosen this accommodation.
Disappointing that the rent in Leeds student village is exactly the same as Marsden (next to LSV) and they have an extended range of great facilities like a gym, study areas, independent study areas and a lot more social spaces and events within the halls. LSV had limited facilities just a social space attached to the laundry room where there needed to be more space and also more social events. The rooms were clean and no massive problems with our flat and any maintenance was was completed quickly. The security was also good. Our flat had a problem when leaving as their inspection tried to blame us for a mark on the kitchen table that was so tiny we felt it was not worth checking upon arrival last September , especially as we had bigger problems such as a broken hob, broken toaster and old uncomfortable sofa chairs. We had to send a number of emails before they decided to pass the deposit charge for the table. Overall not the best accommodation Leeds Beckett has to offer.
Shabby accommodation, very basic. Very noisy. Also, if you want your deposit back, I wouldn't choose here. when leaving the accommodation, one member of staff came and checked our flat and said that it was in good condition-no damage to anything. A day later a different member of staff decided that the table was broken due to a tiny scratch on the surface! Which was there when we arrived!! So we have to pay for a brand new table! Ridiculous! On arrival the chairs were all stained. The kitchen sink dripped, which is has continued to do all year round. Also a cupboard door was hanging off Which we had to hassle the staff to fix. The staff working at LSV are also lazy, they don't seem to understand how to answer a phone. I have been ringing for about a week to sort this issue. They claim that has 'broken' too. Overall I would say the LSV is livable, and if you are accustomed to loud noise until 3 in the morning, then it is most definitely the place for you!