How do you rate Abbey Lodge Student Village?

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Most helpful review

I love living in this accommodation. Indeed, the wifi connection is not that strong, but that's no problem. The location and outdoor space are perfect. Management wise, it's brilliant. Danielle and Anne are the most welcoming and kind people who always listen and trying their best to help you out. I love that I can come to Danielle with anything, and she is always there for me. I've never met such lovely people. Thanks to them, living in Abbey Lodge feels like home.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member656780
On 23rd April 21

Derby Hall Rankings


Cathedral Court #4
St Christopher's Court #5
Sir Peter Hilton Court #6
Princess Alice Court #7
Peak Court #8
High Peak Halls #9
Abbey Lodge Student Village #10
Agard Court #11
Flamsteed Court #12
Darley Bank #13

All Student Accommodation in Derby


Most helpful review

I love living in this accommodation. Indeed, the wifi connection is not that strong, but that's no problem. The location and outdoor space are perfect. Management wise, it's brilliant. Danielle and Anne are the most welcoming and kind people who always listen and trying their best to help you out. I love that I can come to Danielle with anything, and she is always there for me. I've never met such lovely people. Thanks to them, living in Abbey Lodge feels like home.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member656780
On 23rd April 21

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Read Abbey Lodge Student Village Reviews


Student Review: 1 /5
By On 4th October 21

Absolutely terrible accommodation and a large reason why university for me personally was such a disaster last year. While they may have offered me a room switch when I requested one as I wasnt getting on with my flatmates, they were more than happy to dispose of hundreds pounds of equipment and clothes when I went home during the second lockdown. I suffer from mobility issues and extreme hip pain and having refused to offer me any help moving my heavy furniture while I was actually living there they reneged on their promise to keep my things safe. Aside from that the maintenance staff are extremely unreactionary and our flat was littered with mechanical faults, my sink wouldnt drain water, the shower made an awful sound when turned on and when our toilet wouldnt flush it took weeks for them to offer assistance. DONT GO HERE!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By On 23rd July 21

I do not recommend this place at all as I have left . The staff do not help when it comes to addressing troubling situations with other students and the STAFF are also in on it as well which i am completely shocked and it is very unprofessional. The staff pretend to be genuine and understanding but they are not. I have COMPLETELY lost respect for them. The social life is very much boring and not much to do so, do not come to this place. It is very depressing and you will be very much home sick so save your time and money. Coming into student rooms at random times without letting you know and i did not feel secure or safe. Horrible place. Do better Abbey Lodge!

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Abbey Lodge Student Village
On 11th August 21

Hello Amz, I would firstly like to thank you for your review, feedback is a great way to help us make changes. We are sorry you did not enjoy your time with us and missed home, at Abbey Lodge our staff never want anyone to feel unsafe and our door is always open for residents to come and discuss any issues they might have and we will do anything within our powers to resolve those issues as quickly as possible. I am sorry that you felt your problem was not resolved, I assure you our staff do genuinely care for the wellbeing of all residents and this would not have been intentional. We plan lots of events in our social spaces however this has been effected in the past year due to the pandemic putting restrictions on social events which I understand would have been disappointing. We give 24 hours’ notice when we need access to your flat regarding compulsory health and safety checks and ask permission when we need access for maintenance, the other instances would be in genuine emergencies. If you would like to talk to one of the team regarding this please give us an email on abbeylodge@thisisfresh.com or a call on 01332 325 656 and we would be happy to help you.

 

Kindest Regards, 

 

Abbey Lodge


Student Review: 4 /5
By On 7th May 21

I loved my experience at Abbey Lodge, they have a beautiful social space. The rooms are quite big with loads of storage space. The management is very friendly and they are close to local stores.

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Abbey Lodge Student Village
On 11th August 21

Good Afternoon, and thank you so much for your feedback. We are really happy to hear that you had a great time here at Abbey Lodge and that you loved our social spaces as much as we do. We work really hard to keep them fresh and fun for our residents! Our local shops are great as well as our free bus service that will take you right to the town center and to your university campus which is super convenient. Thank you again for your review, Kindest Regards, Abbey Lodge 


Student Review: 4 /5
By On 28th April 21

Staff are absolutely amazing and always make you feel confident and loved. Rooms are good value for money. The only issue I have is the noise created by other students at night but that's to be expected. Other than that it's great value for money

Value for money
Location
Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Abbey Lodge Student Village
On 11th August 21

Good afternoon. 

Thank you very much for you review, it really means alot to us that you have enjoyed your time with us at Abbey Lodge. We have to agree that for starting at just £76 per week our rooms really are great value for money. We are sorry to hear that some residents where abit noisey but am happy to hear your stay over all was great!

All the best for the future,

Kind Regards,

Abbey Lodge


Student Review: 5 /5
By On 23rd April 21

I love living in this accommodation. Indeed, the wifi connection is not that strong, but that's no problem. The location and outdoor space are perfect. Management wise, it's brilliant. Danielle and Anne are the most welcoming and kind people who always listen and trying their best to help you out. I love that I can come to Danielle with anything, and she is always there for me. I've never met such lovely people. Thanks to them, living in Abbey Lodge feels like home.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Abbey Lodge Student Village
On 11th August 21

Hello,

Thank you for your review, feedback is how we know what we are doing right and what we need to improve so helps us greatly. We are so happy that you felt welcome and safe at Abbey Lodge and our managment team really do take great care to make sure this is the case. Our outdoor sun terrace and our social spaces are great places to spend time with friends and meet new pleople.

Thank you again,

Abbey Lodge


Student Review: 5 /5
By On 22nd April 21

Lovely stuff, I really like communal areas, location very good for me.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Abbey Lodge Student Village
On 11th August 21

Thank you for your review, we are glad to hear that you have enjoyed your stay here at Abbey Lodge! We fully agree that we have a great location here with plenty of stores and easy access to the town center! 


Student Review: 5 /5
By On 22nd April 21

The staff are very lovely people. they do bare activities to keep fun going and give prizes as well.

Value for money
Location
Property management
Cleaning
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Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Abbey Lodge Student Village
On 11th August 21

Thank you for your lovely review. Our staff work really hard to put on fun events for our residents and we cant wait to put on even more now that restrictions have been lifted! We are really happy that you love it here at Abbey Lodge! 

Kind Regards,

Abbey Lodge


Student Review: 4 /5
By On 22nd April 21

I have now lived at Abbey Lodge for the last 2 years and it’s so easy and convenient for me as I have placement at the hospital which is only a 15 min walk away and there is a free bus to the university. All the staff are amazing and very understanding and have done such a good job to keep everyone happy for the last year.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By On 22nd April 21

I've lived at Abbey Lodge for almost two years now and honestly it's been great. The rooms are really cosy yet well sized, the complex itself is really nice and green and quiet. The members of staff are absolutely lovely and very welcoming. I've genuinely enjoyed living here and it's definitely been good value for money.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4 /5
By On 17th April 21

Brilliant accommodation, staff are lovely and welcoming and happy to help you.

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1 /5
By On 27th January 20

This is the worst University or learning institution I have been to. My agent had registered and sold me with this University for the MBA program. I went there for the first few days with high hope of getting a positive academic result. However, the teaching quality from the team is unimaginably poor, some of the teachers do not even speak proper Eglish, that leaving all the students with a huge confusion. When I try to ask for academic guides from the team through email, they would not reply for days. On the other hand, the teaching team has a weird marking criteria-they have failed my coursemates who are motivated and engaged with the course but allow other students who opt-out with paying people for writing their essays. This is UNFAIR!!!!! They would also rigorously ask for money because you have failed the unit with a week's notice. Honestly, this is unbearable and unacceptable in the UK education system. When it comes for documents work-the University will not corporate

Value for money
Location
Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 1 /5
By On 18th January 20

Expensive and untidy uclan university

Value for money
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Property management
Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3 /5
By On 23rd April 19

I didn’t have a great time here, it was worse than I ever expected.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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