2.22 / 5

2.22 / 5

Liberty Quays Reviews

19 Reviews by Students
#10 out of 10 halls at University of Kent

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Most helpful review

Liberty quays is actually a joke. Its so expansive. The rooms are OK in phase 2 not in phase 1. The staff is so rude to a point that if feels like u owe them money for living in liberty. When I moved out I got charged nearly 100 quid for mark on one bit of wall and other things when I moved out. The security for liberty is bad in phase 1 as a lot of stuff got stolen and people for stabbed. The staff yells at you down the phone saying do I even care or know what you on about when u need help. I would not recommend this place. Fire alarm constantly to off every minute and people tends to ignore the fire alarm, when the actual fire happened no one knows if its real or fake. There is constaly loud music outside the parking in phase 2 in the middle of the night

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By member1126704
On 5th June 17

StudentCrowd Hall Rankings


Darwin College#6
Becket Court#7
Rutherford College#8
Eliot College#9
Liberty Quays#10

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Liberty Quays?

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Liberty Quays?

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Most helpful review

Liberty quays is actually a joke. Its so expansive. The rooms are OK in phase 2 not in phase 1. The staff is so rude to a point that if feels like u owe them money for living in liberty. When I moved out I got charged nearly 100 quid for mark on one bit of wall and other things when I moved out. The security for liberty is bad in phase 1 as a lot of stuff got stolen and people for stabbed. The staff yells at you down the phone saying do I even care or know what you on about when u need help. I would not recommend this place. Fire alarm constantly to off every minute and people tends to ignore the fire alarm, when the actual fire happened no one knows if its real or fake. There is constaly loud music outside the parking in phase 2 in the middle of the night

Value for Money
Location
Hall management
Cleaning
Common room / Social spaces
Social experience
Internet / Wifi
By member1126704
On 5th June 17

Liberty Quays Information

CampusMedway Campus (adjacent)
PostcodeME7 1FL
CateringSelf-catered
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Read Liberty Quays Reviews


0
Student Review: 1 /5
By On 11th August 17

Didn't stay for long but wasn't too impressed - slow internet with £15 upgrade to have on more than one device; no toaster; no kettle; no cutlery or crockery; shower is tiny and the shower head sprays so high it hits the wall not you with a non-waterproof shower curtain soaking the entire bathroom; mould in the kitchen and dead files when we turned up; no social areas; room faces the road so noise all night but too hot to close the window; no soundrpoofing; 20 minute walk to uni; no security - my friend was grabbed by a stranger on the street as we entered who attempted to follow us into the building. On the plus side the beds are comfy?

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1
Student Review: 2 /5
By On 5th June 17

Liberty quays is actually a joke. Its so expansive. The rooms are OK in phase 2 not in phase 1. The staff is so rude to a point that if feels like u owe them money for living in liberty. When I moved out I got charged nearly 100 quid for mark on one bit of wall and other things when I moved out. The security for liberty is bad in phase 1 as a lot of stuff got stolen and people for stabbed. The staff yells at you down the phone saying do I even care or know what you on about when u need help. I would not recommend this place. Fire alarm constantly to off every minute and people tends to ignore the fire alarm, when the actual fire happened no one knows if its real or fake. There is constaly loud music outside the parking in phase 2 in the middle of the night

Value for Money
Location
Hall management
Cleaning
Common room / Social spaces
Social experience
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1
Student Review: 2 /5
By On 5th June 17

Its been nice to live in the room is nicely decorated for phase 2 not phase 1 but quite pricy, the staff is very rude to begin with they act like u owe them money even though u paying for their wages with the rent.

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0
Student Review: 1 /5
By On 6th March 17

I would probably say when you look for the whole uni experience and thinking living in halls is going to be the time of your life and you're going to make the best friends of your life here - it's a trap. This place makes you question the human race. It makes you question if this is the best university accommodations can offer. Although the rooms are spacious and offer a small double bed as well as an ensuite, the ensuite has no ventilation so my room has some lovely mould growing on my wall by my wardrobe. I didn't realise that providing a kettle and toaster were considered as a luxury and that they do not offer it. If you get a room facing the courtyard like I have, it is hell. People fighting, using their speakers underneath your window, the shouting, the screaming. Invest in some noise cancelling headphones. The room itself is fine except extremely hot and considering the noise from the courtyard you must suffer from the heat - invest in a fan.

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1
Student Review: 2 /5
By On 31st July 16

The Pros: Maintenance is carried out quickly. Reception will sign for parcels or special deliveries. The rooms and kitchen are decent in size. Subway, Tescos, Dominos, a huge ASDA store and Cargo on doorstep The Cons: "24/7 Security" is an apathetic night guard, limited CCTV and broken entrance doors rendering fobs useless. General cleanliness/litter No parking despite a large empty car park under the Phase 1 building Laundry facilities are a rip-off and often faulty "Social area" looks like a glorified play room for young children Furnishings e.g. chairs broke within 24 hours Hot water and heating temperamental Gillingham is horrendous Not close to Dockyard Campus (40min+ walk) A lot of the negative issues regarding the last year at this accommodation are down to the behaviour of residents, such as constant fire alarm pranks during the night, flat parties, excessive noise in the courtyard, a spate of flat break-ins and a stabbing incident.

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0
Student Review: 3 /5
By On 19th May 16

I have experienced good service and have enjoyed my time here

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0
Student Review: 1 /5
By On 6th May 16

Absolutely terrible! In my time here (not even a year yet) i know someone who has been assualted in the courtyard, another has had there room broken into and had their belongings stollen and recently someone got stabbed. If you have issues management won't help out, they only give input if the police are involved in the incident and even then its minimal. My one friend who's room was broken into had to move her stuff to a flat temporarily and to gain access to this flat was given the master key by security on multiple occassions. There is also no cctv in the hallways so this "24/7" security they advertise is a lie. Additional points: - constant fire alarms - crap management - lack of hot water on multiple ovcassions - over priced - no parking - slow wifi If your coming to uni in medway try and get a house or book into the other student accommidation that is on offer. Do NOT stay at liberty quays.

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0
Student Review: 2 /5
By On 28th April 16

Overall, I stayed in the Phase 1, accommodation and thought the facilities, furnishings, and fixtures felt old and bland. The location is not the best, as to walk to the university campuses such as Kent and Greenwich can take from 25-40mins depending on what side you wish to go. Moreover, the price of the accommodation was too expensive and is over priced. No cleaners are provided, unlike many other student accommodations where weekly cleaners are provided to clean communal areas such as flat kitchens and hall ways. In many other halls such as ones in Birmingham cleaners even clean your bathroom for you. I think we should be getting much more for our money in Medway. Many students regularly fight on the grounds and sometimes it feels very hostile while walking from block to block. Security is practically non - existent and I do not feel these are the safest halls. However, on the good side, hall staff are always friendly and maintenance teams are always quick to respond and fix issues

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0
Student Review: 1 /5
By On 7th April 16

Awful awful awful..... Overpriced, terrible location, no hall management whatsoever, no cleaning at all as there are no cleaners...., A hostile common room, no social experience and terrible internet.

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0
Student Review: 2 /5
By On 21st February 16

Management and security are an absolute joke. Constantly feel unsafe due to the behaviour of particular individuals in my flat and management couldn't give a toss. It's a hell of a lot of money to spend to have no one on your side when people are swearing and slamming on your door at one in the morning to find out who complained to security (while security is awkwardly stood in the corridor) about excessive noise for the past four nights. Don't bother, if you have an option that isn't Liberty, take it.

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0
Student Review: 1 /5
By On 28th December 15

The student experience here in my opinion is shockingly bad, overpriced, awful area to live in and the people simply are not nice at all! If you're looking for a social area to live in with places to chill nearby pick another university.

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0
Student Review: 5 /5
By On 3rd November 15

Room so much bigger than expected

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0
Student Review: 4 /5
By On 3rd November 15

Nice rooms but maybe a tad small, close to uni

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0
Student Review: 1 /5
By On 30th September 15

This is THE worst student accomadation I have EVER stayed in. I have stayed with 4 different student accomadations during my Uni years. Liberty Quays is a JOKE! It is EXPENSIVE, especially when the quality is so low. The managment lies, when the website says it is within minutes away from University of Kent, it means a minimum 30mins walk. No hidden cost?? Sure (!) Until you move out and they take your deposit away for ridiculous things. The reception is full of rude ladies, who serves you like you murdered their family. Phase 2 looks nice, but the quality of the building is what they compromised compare to phase 1. The walls, windows, ceilings, flooring, doors have NO soundproof effect what so EVER. I could hear my neighbours, the guys upstairs, downstairs AND outside, talking. In a studio I had no kettle, no ironing board, no vaccum cleaner, no toaster. These were all provided in my other accomadations. "we can't do anything about it" should be their slogan!!

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0
Student Review: 2 /5
By On 16th September 15

Hated it! money grabbing organisation that see you as a THING than a customer, Broke my foot and was on the top floor. After letting the Liberty Quays staff know they still did not move me to a lower floor even in a building with an unreliable lift, Leading me to being late for lectures. I missed one payment by a few days and as a consequence i was charged an £50 fee which is partly my fault but give some lee way. Wont be there again but then again they do not really need me, the new students have no choice but to live there with there London inflated rent prices!

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0
Student Review: 2 /5
By On 12th August 15

SO EXPENSIVE! Chairs broke on the first day we moved in and never got replaced, had a leaky ceiling that they eventually fixed but left a panel missing all year, no hot water numerous times, only 3 devices can use the internet and it's so slow and poor reception, I even had mould on my window and they never did anything about it. I could accept the cheap furnishings if the price was lower, but £134 a week is too much for the quality you get. I do like how spacious the rooms are and the ensuite facilities, and some of the staff members were very lovely, but nothing could convince me to stay there again

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0
Student Review: 3 /5
By On 23rd April 15

The management are an absolute joke with no idea how to run a business with any hint of customer service.

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