Got questions about Liberty Quays?
Your question will be answered by current students.
Join StudentCrowd, Like us on Facebook
How do you rate
Got questions about
Read Liberty Quays Reviews
Didn't stay for long but wasn't too impressed - slow internet with £15 upgrade to have on more than one device; no toaster; no kettle; no cutlery or crockery; shower is tiny and the shower head sprays so high it hits the wall not you with a non-waterproof shower curtain soaking the entire bathroom; mould in the kitchen and dead files when we turned up; no social areas; room faces the road so noise all night but too hot to close the window; no soundrpoofing; 20 minute walk to uni; no security - my friend was grabbed by a stranger on the street as we entered who attempted to follow us into the building. On the plus side the beds are comfy?
Liberty quays is actually a joke. Its so expansive. The rooms are OK in phase 2 not in phase 1. The staff is so rude to a point that if feels like u owe them money for living in liberty. When I moved out I got charged nearly 100 quid for mark on one bit of wall and other things when I moved out. The security for liberty is bad in phase 1 as a lot of stuff got stolen and people for stabbed. The staff yells at you down the phone saying do I even care or know what you on about when u need help. I would not recommend this place. Fire alarm constantly to off every minute and people tends to ignore the fire alarm, when the actual fire happened no one knows if its real or fake. There is constaly loud music outside the parking in phase 2 in the middle of the night
I would probably say when you look for the whole uni experience and thinking living in halls is going to be the time of your life and you're going to make the best friends of your life here - it's a trap. This place makes you question the human race. It makes you question if this is the best university accommodations can offer. Although the rooms are spacious and offer a small double bed as well as an ensuite, the ensuite has no ventilation so my room has some lovely mould growing on my wall by my wardrobe. I didn't realise that providing a kettle and toaster were considered as a luxury and that they do not offer it. If you get a room facing the courtyard like I have, it is hell. People fighting, using their speakers underneath your window, the shouting, the screaming. Invest in some noise cancelling headphones. The room itself is fine except extremely hot and considering the noise from the courtyard you must suffer from the heat - invest in a fan.
The Pros: Maintenance is carried out quickly. Reception will sign for parcels or special deliveries. The rooms and kitchen are decent in size. Subway, Tescos, Dominos, a huge ASDA store and Cargo on doorstep The Cons: "24/7 Security" is an apathetic night guard, limited CCTV and broken entrance doors rendering fobs useless. General cleanliness/litter No parking despite a large empty car park under the Phase 1 building Laundry facilities are a rip-off and often faulty "Social area" looks like a glorified play room for young children Furnishings e.g. chairs broke within 24 hours Hot water and heating temperamental Gillingham is horrendous Not close to Dockyard Campus (40min+ walk) A lot of the negative issues regarding the last year at this accommodation are down to the behaviour of residents, such as constant fire alarm pranks during the night, flat parties, excessive noise in the courtyard, a spate of flat break-ins and a stabbing incident.
Absolutely terrible! In my time here (not even a year yet) i know someone who has been assualted in the courtyard, another has had there room broken into and had their belongings stollen and recently someone got stabbed. If you have issues management won't help out, they only give input if the police are involved in the incident and even then its minimal. My one friend who's room was broken into had to move her stuff to a flat temporarily and to gain access to this flat was given the master key by security on multiple occassions. There is also no cctv in the hallways so this "24/7" security they advertise is a lie. Additional points: - constant fire alarms - crap management - lack of hot water on multiple ovcassions - over priced - no parking - slow wifi If your coming to uni in medway try and get a house or book into the other student accommidation that is on offer. Do NOT stay at liberty quays.
Overall, I stayed in the Phase 1, accommodation and thought the facilities, furnishings, and fixtures felt old and bland. The location is not the best, as to walk to the university campuses such as Kent and Greenwich can take from 25-40mins depending on what side you wish to go. Moreover, the price of the accommodation was too expensive and is over priced. No cleaners are provided, unlike many other student accommodations where weekly cleaners are provided to clean communal areas such as flat kitchens and hall ways. In many other halls such as ones in Birmingham cleaners even clean your bathroom for you. I think we should be getting much more for our money in Medway. Many students regularly fight on the grounds and sometimes it feels very hostile while walking from block to block. Security is practically non - existent and I do not feel these are the safest halls. However, on the good side, hall staff are always friendly and maintenance teams are always quick to respond and fix issues
Management and security are an absolute joke. Constantly feel unsafe due to the behaviour of particular individuals in my flat and management couldn't give a toss. It's a hell of a lot of money to spend to have no one on your side when people are swearing and slamming on your door at one in the morning to find out who complained to security (while security is awkwardly stood in the corridor) about excessive noise for the past four nights. Don't bother, if you have an option that isn't Liberty, take it.
The student experience here in my opinion is shockingly bad, overpriced, awful area to live in and the people simply are not nice at all! If you're looking for a social area to live in with places to chill nearby pick another university.
This is THE worst student accomadation I have EVER stayed in. I have stayed with 4 different student accomadations during my Uni years. Liberty Quays is a JOKE! It is EXPENSIVE, especially when the quality is so low. The managment lies, when the website says it is within minutes away from University of Kent, it means a minimum 30mins walk. No hidden cost?? Sure (!) Until you move out and they take your deposit away for ridiculous things. The reception is full of rude ladies, who serves you like you murdered their family. Phase 2 looks nice, but the quality of the building is what they compromised compare to phase 1. The walls, windows, ceilings, flooring, doors have NO soundproof effect what so EVER. I could hear my neighbours, the guys upstairs, downstairs AND outside, talking. In a studio I had no kettle, no ironing board, no vaccum cleaner, no toaster. These were all provided in my other accomadations. "we can't do anything about it" should be their slogan!!
Hated it! money grabbing organisation that see you as a THING than a customer, Broke my foot and was on the top floor. After letting the Liberty Quays staff know they still did not move me to a lower floor even in a building with an unreliable lift, Leading me to being late for lectures. I missed one payment by a few days and as a consequence i was charged an £50 fee which is partly my fault but give some lee way. Wont be there again but then again they do not really need me, the new students have no choice but to live there with there London inflated rent prices!
SO EXPENSIVE! Chairs broke on the first day we moved in and never got replaced, had a leaky ceiling that they eventually fixed but left a panel missing all year, no hot water numerous times, only 3 devices can use the internet and it's so slow and poor reception, I even had mould on my window and they never did anything about it. I could accept the cheap furnishings if the price was lower, but £134 a week is too much for the quality you get. I do like how spacious the rooms are and the ensuite facilities, and some of the staff members were very lovely, but nothing could convince me to stay there again