2.93 / 5

Belgrave View, Birmingham Reviews

33 Reviews by Students

How do you rate Belgrave View, Birmingham?

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Most helpful review

Good bedroom space and it comes with an ensuite which is a bonus!

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1121358
On 28th March 16

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Curzon Gateway #1
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Belgrave View, Birmingham #3
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The Coppice #6

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Most helpful review

Good bedroom space and it comes with an ensuite which is a bonus!

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1121358
On 28th March 16

Belgrave View, Birmingham Information

PostcodeB5 7AJ
Price from£131.50 per week (subject to availability)
FeaturesFully Furnished, Gym, Coin-operated Communal Laundry

Q&A


Q
Is the gym service 24hrs and can i get an estimated fair from the hall to city campus or curzon building if i elect to take transport services.
By member839175 On 9th June 19
Q
Parking
By member538691 On 30th May 19
Q
How do I know what floor I am on ?
By member536921 On 4th April 19
If you have applied and have a conditional offer, log into your accommodation portal and onto your progress and it should tell you
By member1136968 On 8th April 19
Q

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Read Belgrave View, Birmingham Reviews


0
Student Review: 2 /5
By On 13th June 19

Rooms are not true to the pictures, the place is very old and needs refurbishing. Maintenance requests do not get seen to. Security are rude and useless. We had mice in our bedrooms and kitchen and nothing was done about it despite constant complaints. We had carpet lice in our beds, on our walls and on the floor. Reception staff can be very hit and miss, some days they will be lovely, other days rude. You can forget about having a hot shower here, the hot water only works intermittently. Staff would rather spend their time making up excuses or stories instead of dealing with complaints or problems.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 14th June 19

Hi, we appreciate your feedback. Students are instructed to follow the maintenance procedure by reporting all issues on the student portal. The maintenance log is then referred to by maintenance staff on a daily basis. Current reports show that all maintenance issues raised on the student portal are rectified within 2 days.

Hot water supply is constant, however, if all students are using facilities there may be a short delay of 20 minutes while water supply is re-heated in the apartment hot water tanks.

We received our first reports of mice at Belgrave View on 12th March, when maintenance attended the same day to block any holes and provide bait boxes and to inform students to keep the kitchen clean and free from rubbish.

Pest Control attended Belgrave view the next day on 13th March to conduct a full survey and confirmed mice were present. As other nearby buildings experienced the same activity, it can be reasonably assumed that this was due to recent works beginning on a new building site opposite Belgrave View.

Email communications was sent to affected apartments to inform of pest control visit and that action had been taken and that the area would be monitored daily. Advice on good hygiene standards was provided and if anyone had any questions to contact us.

Signage was put up in apartments to inform students what they can do to help. This notice informed students to keep communal kitchens and their own bedrooms clear of food waste and debris. Advice on what to do if the students discover further activity was provided, by reporting to Campus Living Villages via the student portal service; further informing the students that effective pest control requires all parties to work together.

We have proposed upgrades throughout Belgrave View during summer 2019, to provide a new and exciting experience for all of our future students. 

We would like to apologise for the experience you have had and a member of our management team would be happy to discuss this further with you. Please email us at birmingham@clvuk.com 


0
Student Review: 4 /5
By On 5th June 19

Staff are friendly and helpful. Location is a bit far to university but close to town. The bathrooms are a bit awkward as they are like wetrooms but yoy get used to it. Needs a bit of attention but overall I liked living here

Value for money
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Hall management
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 6th June 19

Hi, thanks for your comments. We're glad to hear that you liked our friendly staff in Birmingham, although we're sorry to hear that there was issues with the size of the bathroom. We hope to welcome you again soon.


0
Student Review: 4 /5
By On 5th June 19

Location good, lovely staff, just needs an upgrade.

Value for money
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Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 6th June 19

Hi, we appreciate your honest review and we're happy to learn that you enjoyed your stay with us in Belgrave View. We hope to see you again.


1
Student Review: 4 /5
By On 5th June 19

Happy with the overall experience. Could do with a refurb. Staff were friendly and was fine for location.

Value for money
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Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 6th June 19

Hi, thank you for your feedback. We're glad to hear that you enjoyed your stay with us, particularly, the convenient location and friendly staff at Belgrave View. We hope to welcome you again.


0
Student Review: 2 /5
By On 8th May 19

My daughter is currently at Belgrave View in a silver room. We feel the rooms are way over priced and wished we had viewed the property before booking. The surrounding area is not nice at all and extremely noisy. Recently someone was stabbed in the McDonalds across the road. Lots of drug dealing in the area outside and not safe to leave your car outside of the halls car park. Room very tatty and took awhile for them to provide a shower curtain and the bedroom window doesn't shut properly. Kitchen facilities very shabby and the chairs and furniture in the kitchen area are dreadful. We made a very bad decision, don't make the same decision as us and go elsewhere.

Value for money
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Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 9th May 19

Hi, thank you for your feedback. Although, we're sorry to hear that your daughter isn't having the best experience at Belgrave View. Please be assured that your comments will be reviewed by our team in order to improve our service. In regards to the safety, we provide 24/7 on-site security/support and we have also offer advice to our residents on how to stay safe when travelling outside of the accommodation. 


0
Student Review: 1 /5
By On 3rd May 19

I would say go somewhere different if you are looking to come to Belgrave view. The location is terrible, it is so loud as it is on the middleways so constant sirens and road works at stupid times in the morning. Gym has like 3 equipments that are not out of order and all the equipment has been out of order for the whole year I have been here. The security staff are extremely rude, got a written warning from the staff because myself and my friend came in from a night out and we’re“too loud “ but when other people of the same religion as the security are playing loud music from there car in the car park he walks Straight past them. security sleeps on shift so was unable to get in to my flat due to losing my key as he refused to let me in because of losing my key which I pay for? Rooms are small and old fashioned (pictures are catfish). Car park is expensive. It is more like a prison rather than accommodation. Uni walk is 30 mins up a big hill. Only good thing is McDonalds and Aldi close

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 3rd May 19

Hi, thanks for your feedback. Although, we're sorry there has been issues during your stay in Belgrave View. We would like to discuss this issue further with you to ensure we're providing the best experience possible for our residents, please email contact@campuslivingvillages.co.uk 


0
Student Review: 2 /5
By On 26th April 19

Didnt get a mailbox key and havent had one since we got here in september (it is now April). Washing is expensive. you can only get your parcels when reception is open so you cant get them after 6pm or on weekends. If you go to BCU and are on the south campus its all uphill and its a 30 min walk uphill. Location is okay to get into town

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 29th April 19

Hi there, we appreciate your review. Although, we're sorry to hear there was issues during your stay with us in Birmingham. We're constantly working towards improving our service, so we would like to discuss this issue further with you. Please email contact@campuslivingvillages.co.uk


0
Student Review: 2 /5
By On 25th February 19

Generally okay however would not recommend to anyone would actually suggest going through the hassle of finding a private landlord willing to take on student tenants. Had awful problems that are still on going and not being sorted as they keep being dismissed and the photos on the website are basically a catfish. Care more about your money than your experiences and would not recommend Campus Living Villages as a whole

Value for money
Location
Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 27th February 19

Hi there, we appreciate your feedback. Although, we're sorry to learn that there was issues during your stay with us. We're constantly working towards improving our service, so we would like to discuss this further. Please email us at contact@campuslivingvillages.co.uk 


0
Student Review: 2 /5
By On 3rd January 19

It's unfortunate that negatives to Belgrave vastly outweigh the positives. The location isn't great since it's 30+ mins away from BCU City South Campus and it is very loud if you aren't higher up the building. However, it is a 20 minute walk to the Bullring and fairly close to Tesco, Aldi & Costcutter for food shopping. The reception and common room area is very modern but unfortunately this doesn't reflect the flats. The rooms and especially the kitchens are very outdated even though the building itself isn't old, there are stains and holes on almost every piece of furniture and some are broken. Also, the shower curtain doesn't reach the floor so prepare for your entire bathroom to get wet every time you have a shower. Since the window only opens a few inches and there is no fan in the bathroom, it is difficult to let the steam out. Most of the staff at reception are friendly and are willing to help but maintenance don't seem put a lot of effort in.

Value for money
Location
Hall management
Cleaning
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Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 4th January 19

Hi, thank you for providing your feedback. We're sorry to hear that you had a bad experience whilst staying at Belgrave View, please rest assured that your comments will be reviewed by our team members and we will work on improving our service. If you would like to discuss your issue further, please email contact@campuslivingvillages.co.uk. Your feedback will be very helpful in making the experience of future residents the best it can be. 


2
Student Review: 1 /5
By On 3rd June 18

Horrible rooms, horrible staff, expensive car park and bad area

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 17th September 18

Hello, thank you for your review and we are sorry to hear that you did not enjoy your experience of Belgrave View. We take your feedback very seriously. If you would like to discuss this further, please email us at communications@clvuk.com


0
Student Review: 4 /5
By On 19th October 16

I have been in this accommodation multiple times and it's either great or horrible depending on what you personally need. If you are a social student this isn't the best place, clubs are far away and social areas are very limited. Otherwise everything else is great, reception staff are very friendly and will help with any issue, the cleaning is superb and the staff with greet you as well, maintenance will do any job though aren't too friendly but they put up with all manner of problems so no issues there, the ISP is very good, speeds are about 60Mb/s or 8MB/s and the staff are very knowledgeable. Lastly it's not too far to either Aldi, Tesco, or either of the universities so I would continue to come here till I graduate .

Value for money
Location
Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 17th September 18

Thank you for your helpful feedback, we really appreciate it. We are delighted that you were pleased with the service that you received from our onsite team- this feedback will be circulated. The location of the accommodation is very convenient with Aston University only a 30-minute walk away and the University of Birmingham and Birmingham City University only slightly further.


0
Student Review: 2 /5
By On 11th July 16

Although Clv is located in a good area in walking distance to both university and bullring the overall experience is not something that would encourage me to re book. The management by staff is very relaxed and do not tend to handle and issues or problems in an effective or professional manor.

Value for money
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Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belgrave View, Birmingham
On 17th September 18

Hi thank you for your review. We are very sorry to hear you were not happy with the way our onsite staff handled issues. We would like to discuss this further, please email us at communications@clvuk.com. We can assure you that we take your feedback very seriously and we will do everything we can to ensure the service our staff provide in the future is as good as possible.


0
Student Review: 2 /5
By On 14th June 16

The halls could benefit from better kitchen facilities and also update the gym and an overall revamp

Value for money
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Hall management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 2 /5
By On 25th April 16

They take at least 2 days to complete maintenance request, want to squeeze every penny out of you if something breaks, lose or don't tell you if your parcels arrive/

Value for money
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Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

3
Student Review: 4 /5
By On 28th March 16

Good bedroom space and it comes with an ensuite which is a bonus!

Value for money
Location
Hall management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 1 /5
By On 26th March 16

Awful place. Great location but the gym is terrible, as is the common room and the rooms themselves are dirty and the furniture is all broken. Stay elsewhere, we had problems in 2015 with multiple flats being broken into so security is very poor!

Value for money
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Hall management
Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 2 /5
By On 16th October 15

Basically a last resort accommadation

Value for money
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Hall management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 4 /5
By On 10th July 15

Room are nice. Maintenance brilliant. Organised activities not so great. Good gym

Value for money
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Hall management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

2
Student Review: 4 /5
By On 12th June 15

Value for money is poor. Whilst my flat has got an ensuite thats about all thats great about it. The room has a single bed and is quite small. The common areas aren't great, they aren't very homely and some equipment is dated. However its in a great location for the city centre and University. There is also a gym at clv which is great. Reception staff are usually helpful/friendly.

Value for money
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Hall management
Cleaning
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Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

1
Student Review: 2 /5
By On 23rd April 15

if your going to Birmingham City university it is a 40 minute walk, it's in a rubbish location which doesn't help socialising as there isn't anything to socialise activities. I would not go again!! Jennens is definitely better or any other halls.

Value for money
Location
Hall management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

1
Student Review: 4 /5
By On 28th March 15

CLV has been good. Its quite expensive compared to other accommodations but your paying for the other services that most halls don't have such as the en-suite and the gym. Happy I chose to stay here. Staff usually friendly and polite and are available at reception 9-5.

Value for money
Location
Hall management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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