Don Street House Reviews

Home away from home!

A great location if you go to University of Aberdeen, a very quiet area

Disgusting when I first moved in. The flat hadn’t been cleaned at all and when cleaners did come, they washed the kitchen floor and that was it. The staff were unsympathetic when we told them that we would like it cleaned again and when they came back the following week, they only cleaned out one of our two fridges. The first time I flushed my toilet in my en-suite it leaked from underneath and flooded all over the floor. Staff were unsympathetic and I had to trade in my ID for the accessible toilet key downstairs. I had to go out of my way to ask them for this. They did not offer any alternate toilet for me to use from that evening until the next day which was increasingly rude and unhelpful. The maintenance guy was fantastic and fixed it very quickly