How do you rate Don Street House?

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Most helpful review

Don Street is great value for money. Great reception staff, Caitlin is always so friendly and happy to answer any queries

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1060194
On 16th June 21

Aberdeen Hall Rankings


The Old Fire Station #1
Farmers Hall Lodge #2
Fraser Studios #3
Powis Place #4
Don Street House #5
St Peter House #6
Causeway View #7
Pittodrie Street #8
Spring Gardens #9
Mealmarket Exchange #10

All Student Accommodation in Aberdeen


Most helpful review

Don Street is great value for money. Great reception staff, Caitlin is always so friendly and happy to answer any queries

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1060194
On 16th June 21

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Read Don Street House Reviews


Student Review: 2 /5
By On 5th July 21

Dirty flat upon move in and no action upon complaint, no heater upon move in and for 4 days, no action for noise complaint, washjng machine and dryer not working just making clothes wet.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

We are so sorry to hear that your stay at Don Street House has not been as enjoyable as expected. Our teams work very hard to get rooms ready for students’ arrivals, so we are disappointed to hear that your flat was not up to our standards. Our safety team does their best to respond to noise complaints and ensure that all students have a comfortable environment to live and study in, so we are sorry that the noise levels were higher than preferred. With regards to your laundry issue, this is not something that should be happening and we apologise for your less than ideal experience. This will be relayed to our maintenance team and our partner Circuit.

Thank you for your feedback which is very important to us and encourages us to further better our service. We are always contactable via email (aberdeen@unitestudents.com), or in-person during reception opening hours so if you would like to discuss any of these issues further, please don’t hesitate to get in touch.


Student Review: 5 /5
By On 16th June 21

Don Street is great value for money. Great reception staff, Caitlin is always so friendly and happy to answer any queries

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

We are extremely glad to hear that you have enjoyed your time at Don Street House! We endeavour to keep our prices competitive and with a range of options to suit every budget. Our staff always do their best to help students with whatever they may need and Caitlin will be so happy to hear her hard work has paid off!

Thank you for taking the time to leave us such a lovely review and we strive to make every student experience as positive as yours!

- Ellen


Student Review: 5 /5
By On 14th June 21

Handy location and staff very friendly especially catilin who was very helpful

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

It is so encouraging to hear that you enjoyed your stay at Don Street House and we are extremely happy that you found our staff approachable and friendly. It is important to us to always have someone there to support our students and Caitlin will be very pleased to hear that she made such a difference to your time in our accommodation.

Thank you for your kind words about our staff and property.

- Ellen


Student Review: 5 /5
By On 14th June 21

Don street house is a beautiful quiet property, perfect for all ages. 2 minute walk from seaton park which is lovely. Maintenance and reception has been excellent

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 17th June 21

Thank you very much!

We are so happy to hear that you have enjoyed your stay at Don Street House; it’s one of our smallest properties which – in combination with our city-wide safety and maintenance teams - really enables us to support students individually and allows for a peaceful stay within a tight community of other students.

Seaton Park truly is one of the nicest green spaces in Aberdeen we are glad you were able to enjoy it while you stayed with us!

Thank you for your review and we endeavour to make all our student experiences as positive as yours.

Ellen


Student Review: 5 /5
By On 14th June 21

Caitlin is amazing, she is so helpful and will go above and beyond to ensure we are happy!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

Thank you so much for taking the time to leave us a review about your time at Don Street House!

All our staff try their best to make student experiences as positive as possible with no request being too big or too small. We will pass this on to Caitlin who will be over the moon to hear what an amazing impact she had on your stay with us!

We hope we can offer every student a similarly great time and thank you for your kind words!

- Ellen


Student Review: 5 /5
By On 14th June 21

Can’t thank caitlin enough for all she does, very helpful and always welcoming if there is any troubles

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

We are so happy to see that you enjoyed your stay at Don Street House! Our staff try their best to support students with anything from small requests to bigger issues and we are so glad that all their hard work has paid off - Caitlin especially will be so pleased to hear this.

Thank you so much for your lovely review!

- Ellen


Student Review: 5 /5
By On 14th June 21

Don street is a great place and it’s made even better by the amazing job Caitlin does !! She is so helpful and has made the experience a million times better with her good attitude and kindness

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

We are extremely happy to hear that you enjoyed your experience at Don Street House! It is extremely important to us to always have a friendly face in all of our properties who can help our students with anything they might need and we are very glad that this made such a positive impression on you during your stay.

Thank you so much for taking the time to leave such a lovely review of our property - Caitlin in particular will be so happy to hear this!

- Ellen


Student Review: 5 /5
By On 14th June 21

Great student living with everything you could need! Definitely worth the money and the staff very helpful and attentive especially caitlin she’s the best!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

With 170 beds, Don Street House is one of our smallest properties, so we are so happy that you have enjoyed your stay here!

We do our best to make sure all of our accommodation is competitively priced and that a room can be found for every budget, more information on this property's prices can be found here. It's important to our staff to make everyone feel welcome and for students to know that no request is too small, so we are very pleased to see that Caitlin made such a positive impression on you and we will be sure to pass this along.

Thank you for taking the time to leave such a positive review, we really appreciate it!

- Ellen


Student Review: 4 /5
By On 14th June 21

Had such an amazing experience here, caitlin is the best.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

We are so glad to hear that you had a good experience at our property Don Street House! All our staff work extremely hard to make every student's time with us a home-away-from-home and we will pass your kind words on to Caitlin!

Thank you for your lovely review of our staff and site!

- Ellen


Student Review: 5 /5
By On 14th April 21

A great location in Aberdeen perfect for student living. Also, very helpful staff Caitlin is a legend.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 13th July 21

We are extremely pleased to see that you had a good time during your stay with us at Don Street House.

The site is close to bus routes into the city, right next to the beautiful Seaton Park, and located only a ten-minute walk from the University of Aberdeen and within minutes' walk of amenities for a weekly shop. Our staff work very hard to help students with anything they need, whether it's a big or small request, and Caitlin will be so happy to hear what an impression she made on your experience.

Thank you so much for your kind words about our site and staff!

- Ellen


Student Review: 5 /5
By On 13th May 20

A great location if you go to University of Aberdeen, a very quiet area

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Don Street House
On 21st July 21

We are so pleased to hear that you enjoyed your time with us at Don Street House!

One of our smaller properties, it is located close to various amenities and Seaton Park, only a ten-minute walk from the University of Aberdeen and near bus links to the city centre.

Thank you so much for taking the time to leave such a positive review!

- Ellen


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