I studied chemistry and biology. The chemistry department was really well organised and I found the tutorials really useful and the labs really interesting, although some of the lecturers weren't great so I really struggled with some of the course content. The biology department wasn't so well organised but I really enjoyed the content and most the lecturers were pretty good. I didn't find the tutorials particularly useful but some of the labs were really fun.
Personal tutor? Do some universities other than Oxbridge get that? I get an academic advisor but they don't actually help with the course. Some lectures are rubbish, some are amazing. Pretty standard. It's easy to provide feedback to the department and they do listen!